Post on 24-Oct-2020
The role of IT leaders to build
an IT Business Centric Organization
Dr. Pablo Vidales
CIO Mexico, RSA Insurance Group
Food for thoughts
IT relevance today and the role of the CIO
How can we take
the driving seat?
Remarks
Think Tank
IT needs to find the right space in the organization
IT relevance today
• Struggle for a clear value
• IT is becoming pervasive but indistinguishable from business processes• Consumerization of IT
• Outsourcing of IT services • “Shadows IT” services (IT providers)
• Software factory
The role of the CIO today
The role of the CIO today
• Traditional role needs to change
• Too much focus on infrastructure and not on information • Not involve in the business outcome
• CIO is the gatekeeper
How can we take the driving seat?The future CIO
An IT Business Centric Organization
• IT not only supports but drives the business
• Business organization evolves with IT changes • IT department addresses business needs
• Total transparency• Total understanding of the business
IT Business Centric
IT service broker model
IT Business centric
Business needs
The Business Centric CIO
• Technology expert• Service provider• Response request• Operation• Cost-driven plan
• Business leader• Service broker• Add competitive advantage• Innovation• Profit-driven plan
Recommendations
• Get involved in the numbers
• Develop your team on the business side
• Detect regional synergies and use them
• Do care about your providers and their internal organization
• Measure your performance
• Explore new IT operating models
New IT operating models
• Software as a service
• Dynamic services• Self-services
• Cost vs. investments • Infrastructure as a service
• Use Big Data to “own” direct channels• Mobile enterprise
Synergies in a global organization
• Shared services
• New licensing models• Common IT architecture
Remarks
• Bad news: The CIO role as today is gone
• Good news: We have the conditions to evolve into the future IT Business Centric CIO
• Understand and use the new operating models in the ICT world • Exploit synergies in global companies
• Add value to your organization
Think Tank