In pursuit of emotions at the workplace

Why are group emotions

important ?

Cognitive Culture vs Emotional Culture

Sigal Barsade and Olivia A O’Neill, HBR 2016

Emotions drive superior performance

Emotional Contagion

Sigal Barsade

The new workforce

So let’s understand emotions

The Circumplex model of Emotions

Russell (1980)

ACTIVE

PASSIVE

PLEASANTUNPLEASANT

* Excited

* Happy

* RelaxedTired *

Bored *

Gloomy **

Content

Frustrated *

Angry *

NEUTRAL

Tense *

During CHANGESympathy…

Compassion

Quy Huy, various research papers

Hope … OptimismMOBILISING PEOPLE

Joy… Playfulness

INNOVATION

So how do we harness group

emotions ?

Emotional Intelligence – Why it can matter more than IQ Daniel Goleman

(1995)

SELF AWARENES

SOCIAL AWARENES

SELF MANAGEMENT

RELATIONSHIP

MANAGEMENT

EMOTION REGULATION

SOCIAL

EMOTION RECOGNITION

Understanding Emotional Intelligence

Leader Emotional Displays

Conscious Emotion Management

EstablishEmotion

Management

practices

Let’s harness the power of

Group Emotions

In pursuit of emotions at the workplace

Leadership & Management

Transcript of In pursuit of emotions at the workplace

Dealing with Emotions in the Workplace William Ashton, Ph.D.

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