IBM Smarter Business 2012

2012-10-10 IBM Smarter Business 20121

Jesper Karlberg Group Business Controller

10 October 2012

Journey towards Planning Intelligence

• Cybercom is a high-tech IT consultancy with global delivery capability for turnkey solutions as well as specialist expertise

• Turnover approximately SEK 1,500 million in 2011

• 1400 employees, in 7 countries divided in 17 sites

Cybercom Group

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Local presence and global reach

3

Stockholm, Gothenburg, Malmö, Huskvarna, Karlskrona, Linköping, Sundsvall, Östersund Warzaw, Lodz

Tampere, Helsinki, Turku

Copenhagen

Dubai

Mumbai

Singapore

2012-02-17

Eco system of connectivity business

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OperatorsOperatorsTeliaSonera

TelenorTele2

China MobileMillicom

3

OperatorsOperatorsTeliaSonera

TelenorTele2

China MobileMillicom

3

Platform Platform DevelopersDevelopers

Apple SamsungQualcomm Intel

ST-Ericsson Google NokiaRIM Microsoft

Linux foundation

Platform Platform DevelopersDevelopers

Apple SamsungQualcomm Intel

ST-Ericsson Google NokiaRIM Microsoft

Linux foundation

InfrastructureInfrastructureEricsson

Nokia-SiemensCisco

AkamaiRedHat

HP

InfrastructureInfrastructureEricsson

Nokia-SiemensCisco

AkamaiRedHat

HP

Content Content ProvidersProviders

AlmaMedia Sony SFSVT TV4 MTV3

GracenoteFacebook

Twitter

Content Content ProvidersProviders

AlmaMedia Sony SFSVT TV4 MTV3

GracenoteFacebook

Twitter

Application Application & Service & Service

DevelopersDevelopersAlmaMedia

Handelsbanken Vägverket

SMHI Apello Scalado

Application Application & Service & Service

DevelopersDevelopersAlmaMedia

Handelsbanken Vägverket

SMHI Apello Scalado

Device Device ManufacturersManufacturers

Nokia AppleSony Mobile

HTC LG ZTE SamsungDoro Sandvik Kone

Volvo Bosch

Device Device ManufacturersManufacturers

Nokia AppleSony Mobile

HTC LG ZTE SamsungDoro Sandvik Kone

Volvo Bosch

IBM Smarter Business 2012

Cybercom’s way forward

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Decentralised way of working

Integrated company with unified ways of

working

Where we are

xyz

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Decentralization

Transformation

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Planning process

Commitment

Align with strategy

Efficiency

Reporting platform

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ERP systems

Data Warehouse

Reporting & Analysis tool

Planningtool

Consolidation tool

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Variety of local Excel models

Reconciliation and troubleshooting time-consuming

Logic behind local solutions are

known by a few employees

Logic behind local solutions are

known by a few employees

Lack of time for qualitative analysis

Past

Where we were…

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Group Consolidation

Local Applications

Group & Local Reporting

Management Reporting

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End-user focusKnowledge on solution-internal maintenance

organisationStandardized tool

supporting the process

Standardized tool supporting the

process

Dynamic tool

GoalsMore time for

analysisMore time for

analysis

One view – One truthOne view – One truth

Simplify reconciliations

Scenario simulations

Planning model – production business

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PricePrice

COGSCOGS

VolumesVolumes

CostsCosts

P&LP&L

Planning model – consultancy business

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PersonnelPersonnel

Sold own employeesSold own

employees

Billable time (resource planning)

Billable time (resource planning)

HR CostsHR Costs

P&LP&L

KPIKPI

Revenue own employees

Revenue own employees

Internal subcontracting

Internal subcontracting

External subcontracting

External subcontracting

Parameters

Planning Organisation

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Excel models are history Real-time

updatesAutomatic

reconciliation on intercompany trade

Automatic reconciliation on

intercompany trade

Dynamic toolPresentTime for

qualitative analysis

Time for qualitative analysis

One view – One truthOne view – One truth

The business can focus on

doing business

Cost-savings: a)less administrationb)less effort by local operations to report

• Earn internal trust • Deal with expectations • Clarify needs and requirements • Clarify goals• Visualize the solution early• Involve business resources early in the project AND afterwards • Acknowledge that the solution will evolve, considering

process alignment and wider roll-out

Factors for success

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It is the combination of technology and process that is the key

+1

Questions?

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cybercom.com/planning

Appendix

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Aggressive project schedule

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Cognos Planning (TM1) Implementation2011

Activity/Milestone week 34 35 36 37 38 39 40 41 42 43 44 45 46 47Preparatory phase

Start-up & Requirement gathering xInstallation xTG2 OPrototype including demo x

Planning 0.8Build x x xWorkshop 0.8 demo, TG3 O

Planning 1.0Build & Test x xUAT (2 cycles, including adjustments) x xSuper User Training xTG4 O

Launch & Go-liveMove to production xRoll-out training xSoftware Verification Period x xTG5 O

Aug Sep Oct Nov

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