A TOOL FOR EFFICIENT KNOWLEDGE MANAGEMENT AND INTERNAL COMMUNICATION

What is it? Slack is a messaging app for teams

Imagine all your team communication in one place, instantly searchable, available

wherever you go.

Active user 3-5% per week.Total users 1.1M

Getting startedHOW IT WORKS?

Channels

Notifications

Uploads

Search

IMPLEMENTATION

Start with a Pilot Team

Establish Channels

Integrate tools

Define roles

Get to know Slackbot

Pricing

How it works?

ChannelsoMost conversations in Slack are organized into channels which anyone on your team can join.

oOther options also exists such as Direct Messages & Private Groups

oIt allows to build a database of organizational knowledge with zero effort.

Notification oEtiquette @someone or @channel

oHighlight words like a name, project, customer, team, etc.

oPush notification on mobile and email

oPersonalise notifications settings for every channel

How it works - Uploading filesoUpload easily photo, document, PDF, etc.

oTip: give your file a good title (will be easier to find later)

oCreate posts for sharing notes and long piece of writing

How it works - SearchoMessages and files are searchable

oUse special modifiers: ◦ In (a channel, pm, group) ◦ From (team member)◦ To (a channel, pm, group) ◦ Etc.

Implementation

Start with a Pilot

• Choose the most computer savvy team • Choose a Specific Week• Use open channels

• to build a database• integrate every member• get to know what is happening in the teams

• Download mobile app for a full experience

Start with a pilot team

Cost of changing is important

Establish channels

Establish channels

Team channels

Topical channels

Project channels

Location-based

channels

Integration based

channels

Define rolesOwner

• Control the highest-level security and administrative settings.

Admin

• Able to manage members, moderate channels, invite users,…

Member

• Access to standard features like joining public channel and uploading files

Restricted Account

• Access only to a limited set of channels and private groups defined by the Admin

Guest

• Type of Restricted Account only invited to join a single channel or group

Integrate external tools

SlackbotGet to know slackbot• Built-in robot• Assistant • Notepad • Automatic responses

Pricing - Freemium“Slack is free to use for as long as you want, and with an unlimited number of people”.

For more Information, see https://slack.com/pricing

FREE

• $ 0

STANDARD

• $6.67 per user per month

PLUS

• $12.5 per user per month

ENTERPRISE

• $32 per user per month

For more information

Contact me

Olideschutter@gmail.com