How the Experts Monitor Social Media

Post on 05-Sep-2014

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How do you find all of the information online that’s relevant to you and your interests and bring it back in such a way that you can make use of it all? The answer, for many brands and individuals, is social media monitoring. With the tools and strategies of basic social media monitoring, you can always keep an eye on whatever’s important to you, wherever it is on the web. We've found that monitoring is a four-step process: 1. What should you monitor? 2. How should you monitor it? 3. What insights can you glean? 4. How can you act on them? See the SlideShare for our answers to these four questions and to learn how experts put together a social media monitoring strategy.

Transcript of How the Experts Monitor Social Media

How the ExpertsMonitor Social Media

How do you FINDall of the online INFORMATIONthat's RELEVANT TO YOUand bring it back in such a way that you can

MAKE USE OF IT ALL?

Step 1: What do you want to monitor?

Your Brand Your name or your brand's name

Variations of your name

Potential misspellings

Names of the most visible employees

Your slogan, tagline, or catchphrase

Your specific campaigns

Your Industry

Keywords that describe your industry

Complementary keywords

Frequently used industry hashtags

Step 2:What tools should you use?

Google AlertsMention

TalkwalkerTopsy

SocialMentionMeltwater Icerocket

Step 3:Where are the insights?

Step 4:How can you act on the insights?

Refine Your SearchesCommunicate the Results

Much more: bit.ly/monitorsm

Sources:Death to Stock Photo, SocialMediaHQ