Hiring for the perfect fit - Warm Gun 2014 - opening keynote

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From warmgun.com: You’re Hired! Strategies for Finding the Perfect Fit In the UX world, Kim Goodwin is a big deal. A regular on the UX conference circuit. Bestselling author of “Designing for the Digital Age.” Team builder and UX evangelizer at PatientsLikeMe. Kim knows design—and designers. She’s hired, fired, and coached loads of them for her own teams and for clients, too. Kim understands the challenges of a competitive job market. The candidate with the most impressive résumé isn’t always the smartest choice. It’s not always easy to tell the diamond-in-the-rough from the shiny-but-fake. But Kim’s figured out how to find the hidden gems. Kim shares insights that help folks on both sides of the interview table. Learn how to define and articulate the skills you’re hiring for, and how to build a framework for evaluating candidates. Understanding what makes a good hire will help job seekers present themselves to hiring managers in the most effective manner.

Transcript of Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014

@kimgoodwinWarm Gun 2014

5 lessons for finding the perfect fit

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avoid the wrong choice

don’t miss theright opportunity

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5 Lessons

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1

Hire with a long-termgrowth plan

in mind.

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Small teams need generalists

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Big teams can use specialists

Corkscrew CC-By Alex May

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% grow % buy

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Senior project lead

Mid-level

Junior

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2

Understand the market.

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Hiring managers expect this:#

of p

eopl

e

level of expertise

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But it’s probably more like this:#

of p

eopl

e

level of expertise

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# of

peo

ple

level of expertise

Skilled specialists, generalists, and team leads

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# of

peo

ple

level of expertise

Spotty or developing skills

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Experience does not equal expertise

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Likely value of 5 years:

100% small team or startup

100%mid-to-large

design consultancy

60% consultancy

&40%

in-house

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It takes craft to assess craft

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Ask

Be honest

Trade

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HCI vs. design

Academic program strengths & weaknesses

Also: education matters

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3

Make 2 lists before you post the job.

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User Experience (UX) designers connect people with products & services in meaningful, enduring ways.

•Formal education & experience in visual, interactive, UX or industrial design

•Proven foundation in industry standard design processes, methods, & tools

•Proven innovative vision supported by a disciplined attention to detail

•Demonstrated written & verbal interaction skills•Knowledge of HTML and CSS•Experience working in an Agile environment•Visual design experience, particularly in layout

and information design

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1 responsibilities

2 skills needed

3 job posting

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1 responsibilities

2 skills needed

3 job posting

set job expectations

evaluate candidates

excite candidates

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skills needed

NOT experience with your:- Product- Design problem- Design tools- Development tools

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- User research- Problem definition- Service & system design- Interaction design- Information architecture- Visual design- Content strategy

- Usability testing- Listening- Communication- Collaboration- Negotiation

What skills?

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More granular =easier to assess

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- Knows what to ask stakeholders & users

- Synthesizes multiple perspectives

- Clearly & concisely identifies core issues

- Brings others along in the thought process

- Negotiates agreement to proceed

Problem definition skills

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Knows basic concepts

Can do with coaching

Can do very well solo

Can teach others

Skill 1

Skill 2

Skill 3

Skill 4

Skill 5

Define what level you need

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Similar-to-me effect

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4

Focus the evaluation process on the

skills you need.

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Portfolios & CVs are mostly bozo filters, not proof

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Beware the aesthetic usability effect

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Beware seductive pixels & sticky notes

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More:- Goals- Process- Role- Results- Lessons

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Interviewing

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Tell me about a time when...

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Show me

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Conversation, not interrogation

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Look foractions, not just words

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5

Be real to close the right

deal.

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Remember to say I’m excited about you

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Thanks! Where to find me:My book:Designing for the Digital Age

Random brain droppings:@KimGoodwin on Twitter

Email:KimGoodwin@me.comKGoodwin@patientslikeme.com