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Health 2.0 Speakers

Key Messages about Health 2.0

Patient-Centric

Changes images

Patient-Centric

Changes images

Social Media

Happening all over Europe

Ik spreekIk spreek

Io parloIo parlo

I’m talkingI’m talkingIch sprecheIch spreche

Yo habloYo hablo

Je parleJe parle

Themes

Day 1

• Search/Content

• Patient Community

• Prof. Community

Day 2

• Tools

• Keynote Government

• Hospital/Payer

• Pharma

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Timeline of Patient Engagement

1970s 1980s 1990s 2000s….

Consum

er activism

Engaged P

atients

Online P

atients

We weren’t encouraged to ask questions, but to depend on the so-called experts. Not having a say in our own health care frustrated and angered us. We didn’t have the information we needed, so we decided to find it on our own.

- Nancy Miriam Hawley (Co-Founder, Our Bodies Ourselves)

1970s

“

”

1980s

Early 1990s

Late 1990s

Spotlight on Europe

Minitel: 1982

WWW : 1990

CERN - Geneva

Sir Tim Berners-Lee

Privacy : 1995

Mid-1990s

Internet Users: 1996

Europe's champion, Finland, leads with 300,000 Internet users—or 6 percent of the population.

Ahead of Holland, Sweden, France, Norway & Switzerland

Finland

1999

Late ‘90’s Activism online

2000: Internet <50% Europe

US 2000

A decade of growth

2009: Internet Use > 50% Pop

Web 2.0 Ecosystem

Source: Tim O’Reilly What is Web2.0, 9/2005

Web 2.0: O’Reilly’s Core Competencies

• Services, not packaged software

• Data sources that get richer as more people use them

• Trusting users as co-developers

• Harnessing collective intelligence

• Leveraging the long tail through customer self-service

• Software above the level of a single device

• Lightweight user interfaces

Services, not packaged software

Data sources that get richer as

more people use them

Trusting users as co-developers

Harnessing collective intelligence

Leveraging the long tail through customer self-service

Software above the level of a single device

Lightweight user interfaces

Easy Development Platforms

What is

?

“...Social software and lightweight tools that promote collaboration between... stakeholders”

- Matthew Holt and Jane Sarasohn-Kahn

“...Social software and lightweight tools that promote collaboration between... stakeholders”

- Matthew Holt and Jane Sarasohn-Kahn

“... all the constituents focus on health value…improving safety, efficiency and quality of healthcare”

- Scott Shreeve

“... all the constituents focus on health value…improving safety, efficiency and quality of healthcare”

- Scott Shreeve

"health 2.0 is participatory healthcare... we the patients can be effective partners in healthcare.”

- Ted Eytan

"health 2.0 is participatory healthcare... we the patients can be effective partners in healthcare.”

- Ted Eytan

What is “Health 2.0”Matthew Holt’s best guess at the constituent parts

• Personalized search

• Communities

• Intelligent tools

• Integration of data with contentAnd not just a maybe….

Technologies fusing as patients increasingly guide their own care

Social Networks

Tools

Search

Content

TransactionData

Health 2.0

The new search

Intelligent Communities

Tools intelligently presenting content

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http://www.vivreavecundiabete.com/diabtest.html#diabtest9http://www.vivreavecundiabete.com/diabtest.html#diabtest9

Patient Benchmarking Devices

47

Physicians in communities are very active

How often do you visit social networks?

Source: Medimix, July 2009

0% 10% 20% 30% 40% 50% 60%

Most days + Daily + On All Day

Monthly + Weekly

European Hospitals in Social Networks

Source: RUMMC (NL)

Search / Content

National Patient Communities

National Professional Communities

Global Professional Communities

E) e-consultation

NL

Tools: Ire/UK

Hospitals

Payers

Pharma

Government

A Continuum of Health 2.0?

User-generated health care

Users connect to providers

Partnerships to reform delivery

Data drives decisions and discovery

User-generated health care

A Continuum of Health 2.0?

User-generated health care Users connect to

providers

A Continuum of Health 2.0?

Users Connect with Providers

User-generated health care

Users connect to providers Partnerships to

reform delivery

A Continuum of Health 2.0?

Health 2.0 Transparency

User-generated health care

Users connect to providers

Partnerships to reform delivery Data drives decisions

and discovery

A Continuum of Health 2.0?

Data Utility Layer

Unplatforms

User-generated health care

Users connect to providers

Partnerships to reform delivery

Data drives decisions and discovery

A Continuum of Health 2.0?

Big Issues

Ethics &Culture

Ethics &CulturePublic/

PrivatePublic/Private

Business Model

Business ModelRegulationRegulation

Ecosystem

Ecosystem

Patient/consumerPatient/consumer

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Health 2.0 @health2con

Denise Silber @health20paris

Matthew Holt @boltyboy

Indu Subaiya @bluetopaz

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