Hallway Usability Testing

Jonathan RubinFirst Fridays Usability Program

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+See Hallway Testing in Action

Video: http://www.youtube.com/watch?v=pC0ODg2MpuE

+Quick Test steps

1. Pick site / document to test

2. Develop tasks (even “First Clicks are OK)

3. Determine # testers needed to succeed (10)

4. Timed dry run of the test

5. Select location

6. Set up materials 45 min before test begins

7. Test people for 5-15 min max each

8. Record the successes / failures and feedback

9. Debrief problems and solutions

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Moderated Unmoderated10th Floor 6th Floor

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Permissions

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+Publications Test: Success rate by task

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Thanks!

Jonathan.rubin@gsa.govfirstfridays@gsa.gov