Post on 17-Jul-2018
EDITION SWISSMEM
GoingGlobalBusiness And Technical EnglishA practical guide to using English in an international environment
Student’s Book Level B1www.swissmem-elearning.ch
Edition Swissmem
«GoingGlobal»Business English & Technical English
1. Auflage 2017Copyright © by Edition Swissmem, Zürich und WinterthurPrinted in Switzerland
Projektleitung Christian Grob, SwissmemRedaktion Dr. Fredi Schneider, dipl. phys. ETH / Christian Grob, SwissmeHaupt-Autoren Jürg Kellenberger, dipl. Masch. Ing. HTL/FH, dipl. Betriebsfachmann, eidg. dipl. Berufsfachschullehrer Hans-Konrad Sonderegger, dipl. Ing. HTL/FHNeben-Autoren Dr. Ernesto Engel, dipl. chem. ETH Doris Jensen, Sekundarlehrerin phil. I Joy A. Kocher, Berufsschullehrerin Ruth Lynn, Berufsschullehrerin Monika Pospischil, lic. phil. I Michel Rüfenacht, dipl. El.-Ing. HTL/FH, Berufsschullehrer André Schürmann, Berufsschullehrer Markus von Allmen, dipl. El.-Ing. FH/Wirtsch.-Ing. FH Dr. phil. Klara WeissSound Recording Movie and Sound, Marcello Rosenberger Speaker, Arthur BowlerLektorat Carmine Palumbo, Berufsschullehrer Michael Gehri, Berufsschullehrer Prof. Stefan Spinas, GymnasiallehrerLayout und Gestaltung Bruno Burger, Swissmem
Bestellcodes: XXGG L ISBN 978-3-03866-102-3 GoingGlobal – Lehrerversion – Print XXGG S ISBN 978-3-03866-103-0 GoingGlobal – Schülerversionversion – Print XXGG L_EB ISBN 978-3-03866-104-7 GoingGlobal – Lehrerversion – eBOOK XXGG S_EB ISBN 978-3-03866-105-4 GoingGlobal – Schülerversionversion – eBOOK
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Effective communication
First Meetings
On the phone
Written communication
Ordering
PageUnit Content Language focus
Greetings, introductions and responses
Asking questions, Leaving voice mail messages Ending a call
Memos and notes
Checking and giving information, describing defects, letters of complaint
8
14
18
24
1.1
1.2
1.3
1.4
Processes and operations
Technical documentation
Graphs and charts
Project planning
Safety at work and play
Technical processes
Quality control
PageUnit Content Language focus
Importance of quality control, controlling procedures, tolerances, protocols
must, must not, have to
Comparison of adjectives, comparative form, superlative form
‘Will’ Future
Conditionals
‘Will’ Future
Sentences without verbs
28
34
38
42
46
52
2.1
2.2
2.3
2.4
2.5
2.6
Working together
Professions and job description
Troubleshooting
A company visitor
Working abroad
Applying for a job
PageUnit Content Language focus
Present Simple, Present Perfect
Calling the helpline
Openings, endings
Infinitive of Purpose, (be) Going To Future,phrases to introduce a topic
Present Simple, Present Continuous, Past Simple, Present Perfect
58
62
68
72
78
3.1
3.2
3.3
3.4
3.5
Business English Technical English
Introduce yourself, greet otherpeople, make a request, behave in discussions
Make phone calls, take messages, make business appointments, deal with customers, ask for advice
Write emails, memos and notes, communicate efficiently with your co-workers, comm. efficiently with customers and suppliers
Order products, describe products, deal with order complications
Different types of documentation, give instructions or advice, write instructions, use of modal verbs
Create a graph, analyse and name different parts of a curve, compare data and information
Plan a project, make comparisons, make arrangements
Know my risks, how and why to dress for work, about safety signs and what they mean
Describing technical processes, making drinking water from saltwater, applications for solar panels
Different technical professions, typical activities and processes Difference between the Simple Present and the Present Perfect
Deal with customers’ complaints and problems, calling the helpline warranty sheets, failure reports
Present my company’s products and services, letters and agenda, talk to business partner, take part in a meeting, show a visitor around my company
Making travel arrangements, talking business, visiting a trade fair
Writing a curriculum vitae (CV), job advertisments, letters of application, job interviews
Modern technologies
Environmental protection
PageUnit Content
Content
Language focus
Language focus
Zero Conditional
Defining Relative Clauses
Second Conditional
Used for, used to
824.1
Information technology
Computer systems
PageUnit
1065.1
Resources
Grammar
Listening scripts
Vocabulary
268
276
300
316
4.2
4.3
4.4
4.5
New energy concepts
Modern transportation systems
Space exploration
Engines-how do they work?
86
90
94
100
5.2
5.3
5.4
5.5
Software and operating systems
Telecommunications
Networks and the internet
New computer technologies
112
116
120
126
Use / used to
Business English Technical English
The Earth as a ‘life support machine’, the greenhouse effect, carbon-oxigen cycle, global warming environ-mental pollution, waste management
Renewable and non-renewable types of energy, solar energy, wind energy, ambient heat
Different types of transportation, comparison of modern aircrafts, fastest jet of the future
Future space travel, goals of space missions, International Space Station (ISS)
How a car engine works, names of the parts of an engine, about the driving mechanism of tomorrow
Computer systems and accessories, how to buy a computer, what’s inside a computer
Operating systems, software installation, graphical user interfases
Working principles of telecommu-nications, communication satellites, mobile phones
Basics of networks and the internet, social networks, the 4th industrial revolution
3D printing, robotics, virtual and augmented reality
Materials
Technical documents
Standardisation
CAD / CAM
Machine elements
Design process
PageUnit Language focusContent
Simple present, gerund (-ing form)
Active and passive voice
Comparison
Imperative
this / that, these / those, here / there, relative clauses who, that, which
Modal verbs: must, have to, should
130
136
142
146
150
154
6.1
6.2
6.3
6.4
6.5
6.6
Mechanical engineering
Machine shop safety
Working with hand tools
Mechanised production
Assembly
Measuring instruments
Pneumatics
Start-up procedures
Repairs
Plastics
Plastics processing
PageUnit Language focusContent
mustn’t – don’t have to
Prepositions of place
-ing forms, sequence words
Active and passive voice
Modal verb ‘can’
Modal verb ‘should’
Apologising
160
164
168
172
176
180
184
188
192
198
7.1
7.2
7.3
7.4
7.5
7.6
7.7
7.8
7.9
7.10
Listening scripts
Vocabulary
308
342
Business English Technical English
Design
Types of materials, properties of steel, alloys and carbon, recycling codes
Types of technical documents, content of technical and user documentation
Need for standardisation, benefits of standards, common thread standards for screws
Using CAD / CAM, flow charts for CAD/CAM-production, one world programming commands
Classification of machine elements, different types of machine elements
Steps involved in the design process, general regulations and agreements, scale and title blocks
Risks at work, preventing accidents, personal safety equipment, how to use “mustn’t” and “don’t have to”
About different hand tools, how to describe where things are located, what you can do with a specific tools
Understand the functioning principle of a CNC machine, handle a machine breakdown
General terms used in assembly, use of collets in the machine tool industry, installation of threaded inserts
Importance of measurements, measuring instruments, inspection sheets, specification of features on parts and in drawings
What pneumatics is, different pneumatic elements, pneumatic diagrams
Transportation and installation of machines, peripheral components, start-up and machine acceptance procedures
Systematic troubleshooting, common reasons for malfunctions
Material characteristics of plastics, how to write an order, how to ask for something
About plastics processing, the functioning principle of an injection moulding machine, how to handle a breakdown, how to apologize to a customer, how plastic bottles are made
Automation
Electrical safety
Electrical manufacturing
Electrical control
Electropneumatics
Programmable controls
Electrical measurement
Commissioning procedures
Troubleshooting
PageUnit Language focusContent
Past simple, past continuous
Have to, should
Comparison, negative comparisons
Adverbs
Relative pronouns ‘which’ and ‘that’
Passive
Gerunds (-ing forms)
Could
204
208
212
216
220
224
228
232
8.1
8.2
8.3
8.4
8.5
8.6
8.7
8.8
Electronics
Electronics manufacturing
Electronics
Measurement methods
Analogue to digital converters
Logical devices
Microcomputer technology
Installation
Troubleshooting
PageUnit Language focusContent
Printed circuit boards (PCBs), electrostatic discharge, recycling electronic appliances
Electronic devices and components, capacitors and diodes, ordering electronic components
Electronic test equipment, settings and use of an oscilloscope, PC-based oscilloscope
A/D conversion, transformation of analogue signals
Functions of logic gates, symbols and truth tables, logic gate data sheets
Functionality of microcomputers, applications of microprocessors, hardware and peripheral devices
Software installation, temperature sensors, data loggers
Electric shocks or hazards, systematic problem analysis, localising errors
Have to, must, must not
Comparison of adjectives, Gerund (-ing forms)
Passive
236
240
244
248
252
256
260
264
9.1
9.2
9.3
9.4
9.5
9.6
9.7
9.8
Listening scripts
Vocabulary
308
366
These units contain one or several exercises which require a higher level of language skills. The according excersises are marked with a red dot.•
•
•
••
Business English Technical English
•
Causes of accidents, emergency behaviour in case of electrical accident, safety signs
Production processes, surface mount technology (SMT), crimping technology
Programmable controls, electrical controls, programmable automation controllers (PAC)
How to describe electropneumatic systems, function, pneumatic and electrical diagrams
Programmable automation controllers (PACs), programmable controls, SPS and computer programming
Different types of measuring instruments, electrical units
Safety check, commissioning and start-up procedures, function checks, acceptance protocols
Locate problems with electrical equipment, effective trouble-shooting, contactors and relays