Post on 04-Apr-2018
7/29/2019 Giving Feedback Skills (Performance & Appraisal Management)
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HIGHLY EFFECTIVE COMMUNICATION TOOLS
Skill, Train and Develop your communication abilities, all the time ICSPS
Giving Feedback Skills(Performance & Appraisal Management)
If you don't get
feedback from your
performers and your
audience, you're
going to be working
in a vacuum. Peter Maxwell
Davies
Outcomes1.Give feedback to others (supervisors (managers), peers and subordinates (reportees)
in a proactive and effective way
2.Receive feedback from others, judge its validity and make decisions about what to dowith the feedback
3.Use feedback skills to improve relationships and employee relations4.Giving feedback for better and effective engagements professionally and personally5.Giving feedback to enable productivity and performance over the short and long term
Opportunity
Feedback is an essential part of effective performance. It helps individuals understan
the organizations goals and gives them clear guidance on how to improve or better the
performance. Performance feedback is more strongly and consistently related t
achievement than any other performance indicator. Giving feedback and keeping
consistent should be regardless of the level of performance. Feedback is not only fo
them who do not meet the standards but for everyone whether they or do not.
Feedback improves an individuals confidence, self-awareness and enthusiasm foperformance. Effective feedback mechanism during the probation and the first year ca
aid the transition to higher levels of performance and may support employee retention.
Individuals who engage with feedback enhance learning and improve their overa
performance. Feedback as effective communication is a mutual process betwee
employers and employees. It affirms the pulse of the organization. In most organization
employee feedback is a scientific process. It is done at various levels, befor
implementing a new policy or announcing changes. Many consider employee feedbac
as a diagnosis of an organization.
GIVING FEEDBACK
Performance Management
7/29/2019 Giving Feedback Skills (Performance & Appraisal Management)
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Personal and
professional
integrity
Skill, Train and Develop your communication abilities, all the time ICSPS
Giving Feedback Skills (Performance & Appraisal
Management) affect the way performance is developed and
managed in an organization
The importance of feedback in high performance cultures is
paramount. Organizations and cultures are continually
striving for improvement. Continuous and positive
improvement requires continuous and regular feedback -
candid, timely, honest and constructive. For the employee
this means regular conversations with the supervisor about
Progress toward individual goals (aligned with the unitsand business goals)
Success demonstrating core competencies (e.g.,teamwork, leadership, communication etc.)
Development of skills and knowledge relevant to thespecific job responsibilities
This workshop is designed to provide individuals with the
skills and confidence to both give and receive feedback
effectively to and from others in the organization (e.g. boss,
peers, and reportees). During the module the delegates will
be expected to give and receive feedback from each other.
The Giving Feedback workshop is facilitated as a two or
three-day, facilitator-led program where participants will
learn:
What is feedback? Personal experiences Giving feedback - what to do? Giving feedback - how to do it? Receiving feedback What to do when it goes wrong Feedback practise Action planning
This workshop also includes the following tools:
A comprehensive guidebook Forms to aid Feedback Processes
RESPONSIBILTIES OF A GOOD APPRAISER
PROGRAM FAST FACTS
Duration 2 or 3 Days
Program Levels Basic / Intermediate / Advanced
Prerequisite None
Pre-work None
Delivery Method Group / Live Instructor led
Give your team members the TOOLS the Knowledge, Skill and Ability to take their communication skills to the next
competitive level.
For more information about ICSPS Telephone Skills (Sales & Service) workshop, contact your ICSPS client partner or call +91
8860572535 to be put in touch with someone in your local area who can help you organize a day with ICSPS.
PERSONAL EXCELLENCE | SALES EXCELLENCE | COMMUNICATION EXCELLENCE
Everything under - Speaking Skills | Presentation Skills | Writing Skills | Listening Skills is at ICSPS
Web: www.icspsindia.com | Email: info@icspsindia.com | Phone: +91-8860572535
Objective, can
overlook
personal
biases
Investigative and finds
out the real potential