Gilbert Silvius on Business 2.0

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An introduction to the changing role of ICT in business.

Transcript of Gilbert Silvius on Business 2.0

INFORMATION TECHNOLOGYusedto beabout

BUSINESS PROCESSESis

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

Why this lecture?

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

In what business is this company?

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

In what business is this company?

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

In what business is this company?

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

In what business is this company?

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

In what business is this company?

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

In what business is this company?

INFORMATION TECHNOLOGYusedto beabout

BUSINESS PROCESSES

INFORMATION TECHNOLOGYusedto beabout

BUSINESS PROCESSESis

INFORMATION TECHNOLOGYusedto beabout

BUSINESS PROCESSESis

New rules, New game

New rules, New gameNew rules, New gameNew rules, New gameNew rules, New gameNew rules, New game

New rules, New gameNew rules, New gameNew rules, New game

BUSINESS

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

OL

D

NE

W

Work

Company

Physical

Capital

Chain

Talking

Contract

United States

Oracle

Notebook

101 keys

Flatscreen

Return on Investment

Learn

Cloud

Virtual

Connections

Network

Listening

Like

China

Facebook

iPad

1 button

ePaper

Return on Influence

New rules, New gameNew rules, New game

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

The evolution of IT

Business resources

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

The evolution of IT

Business resources

Business processes

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

The evolution of IT

Business resources

Business processes

Business model

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

The evolution of IT

Business resources

Business processes

Business model

Products/Services

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

IT as source of business innovation

Business resources

Business processes

Business model

Products/Services

Automation

Information

Transformation

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

IT as source of business innovation

Business resources

Business processes

Business model

Products/Services

Automation

Information

Transformation

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

IT as source of business innovation

Business resources

Business processes

Business model

Products/Services

Automation

Information

Transformation

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

IT as source of business innovationbut.. learn to walk before you run!

Automation

Information

Transformation

New rules, New game

New rules, New gameNew rules, New gameNew rules, New gameNew rules, New gameNew rules, New game

New rules, New gameNew rules, New gameNew rules, New game

BUSINESS

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

But… How to play?What is needed?

BUSINESSNew rules, New game

New rules, New game

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

The Tech Savvy CompanyBUSINESS

New rules, New game

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

Characteristics of a Tech Savvy company

BUSINESS

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

TheTech Savvy

Business Professional

New rules, New game

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

Revenge of the Nerds?

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESSBUSINESS

New rules, New game

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESSBUSINESS

New rules, New game

Tech SavvyMarketing

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

Tech SavvyMarketing

BUSINESSNew rules, New game

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESSBUSINESS

New rules, New game

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

Tech SavvyMarketing

New rules, New game

New rules, New gameNew rules, New gameNew rules, New gameNew rules, New gameNew rules, New game

New rules, New gameNew rules, New gameNew rules, New game

BUSINESS

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

Information Management

Information Management 1.0The application of management techniques to collect information,

process it and communicate it within and outside the organization in order to enable managers to make better and

quicker decisions

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

Information Management

Information Management 1.0The application of management techniques to collect information,

process it and communicate it within and outside the organization in order to enable managers to make better and

quicker decisions

Information Management 2.0Develop a vision,

collect, process and share informationand develop plans

to innovate the market offerings, customer interaction and business

processesof an organization

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

Information Management

Information Management 1.0The application of management techniques to collect information,

process it and communicate it within and outside the organization in order to enable managers to make better and

quicker decisions

Information Management 2.0Develop a vision,

collect, process and share informationand develop plans

to innovate the market offerings, customer interaction and business

processesof an organization

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

New rules, New gameBUSINESS

New rules, New game

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

And there’s more to come

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

But… Where does it end?

BUSINESSNew rules, New game

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

Data growth

BUSINESSNew rules, New game

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

Misuseof Power

BUSINESSNew rules, New game

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

Security

BUSINESSNew rules, New game

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl BUSINESS

New rules, New game

GlobalizationBUSINESS

New rules, New game

Ethicaldilemmas

BUSINESSNew rules, New game

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

SustainabilityBUSINESS

New rules, New game

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

The challenge

How to live a comfortable life with 9 billion people on

the planet?BUSINESS

New rules, New game

New rules, New game

New rules, New gameNew rules, New gameNew rules, New gameNew rules, New gameNew rules, New game

New rules, New gameNew rules, New gameNew rules, New game

BUSINESS

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

Business 2.0The Tech Savvy business

• IT / Internet as new business innovator, not as enabler of old business

• New rules, New game

• Interactive, Open, Cooperative

• Run by Tech Savvy professionals

BUSINESSNew rules, New game

New rules, New game

INFORMATION TECHNOLOGYusedto beabout

BUSINESS PROCESSESis

Research Centre forInnovations in Health Carewww.kenniscentrumivz.hu.nl

New rules, New gameBUSINESS

New rules, New game

INFORMATION TECHNOLOGYusedto beabout

BUSINESS PROCESSESis