Getting Things Done in Groups

Sponsored by:A Service

Judith Katz

January 11, 2012

Advising nonprofits in:

• Strategy

• Planning

• Organizational Development

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INTEGRATED PLANNING

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Today’s Speaker

Judith Katz Co-founder,

Connection Action Project

Hosting:

Sam Frank, Synthesis PartnershipAssisting with chat questions: April Hunt, Nonprofit Webinars

Getting Things Done in Groups

by Judith Katz, M.S.

www.judithkconsulting.comT

Contact:

www.judithkconsulting.com

Email judith@judithkconsulting.com

Twitter @katzjudith

Development Director at Bay Nature Institute

How can we be inclusive, and weave together outcomes that

everyone can live with?

This can be some of the most difficult and at the same time rewarding work that we do in our lives.

The nonprofit sector is challenged to include more people than ever.

• Nonprofits accounted for over 10 percent of US jobs in 2009.

• More than a quarter of the adult population volunteers for a nonprofit organization.

• Each year from 2008-2010, nonprofits saw a 70+ percent increase in demand for their services. 85% of organizations expected another increase in 2011.

(From http://www.urban.org/ and http://nonprofitfinancefund.org)

Based on the concept of universal needs (or values), I have developed the Mutual Contribution Circle model, which can be applied to all kinds of groups.

New models of collaborative economy

Alpha Lo pioneered the international Gift

Circle Network, and is the co-editor of the

Open Collaboration Encyclopedia.

Mutual Contribution Circle: 4 Steps

1) Gain awareness of needs & contributions (yours & theirs)

2) Make things clear & actionable

3) Facilitate needs getting met

4) Affirm, congratulate and thank people

5) Rinse and repeat

UNIVERSAL NEEDS / VALUES

MASLOW’S HIERARCHY OF NEEDS

Wikipedia

1. Physical sustenance:

food, shelter, water, etc.

2. Safety: protection

3. Love

4. Understanding

5. Community

6. Recreation: play, rest

7. Autonomy

8. Creativity

9. Meaning: life purpose

ECONOMIST MANFRED MAX-NEEF: NINE FUNDAMENTAL HUMAN NEEDS

claritycreativity

participationunity

predictabilitygrowthfreedom

to be heard

effectivenesstrustease

connectionto matter

considerationappreciation

understanding

funordersafety

learning hopelove

sustenancecontribution

Marshall Rosenberg, PhD

Nonviolent Communication model

Universal Needs List

(partial list in no particular order)

IN EVERY MOMENT, EACH OF US IS TRYING TO MEET OUR NEEDS

IN THE BEST WAY WE KNOW HOW.

– DR. MARSHALL ROSENBERG

Meeting needs is satisfying.

“PERHAPS THE MOST IMPORTANT HUMAN NEED IS THE NEED TO CONTRIBUTE TO LIFE, TO ENRICH

LIFE, TO MAKE LIFE MORE WONDERFUL FOR EVERYONE.”

Contribution

- DR. MARSHALL ROSENBERG

KEY: Distinguish between

NEEDS and STRATEGIES.

“Tactic”: Call a meeting.

Sub-strategy: Bridge the $75,000 gap between revenues and

expenditures in 2012 budget.

Strategy: Direct Nonprofit X.

NeedsPhysical sustenance

Community

Autonomy

Creativity

Meaning

Example: Director X’s needs

Step 1 Ask yourself: What needs are YOU trying to meet? What contribution

do YOU want to make?

Own your needs

Needs vs. strategies

Need Strategy

Sustenance Get a job at Organization X

Live with your parents

Go “back to the land”

Safety Buy a fire extinguisher

Take a conflict resolution class

Carry concealed weapons

Creativity Take a class in graphic design

Write a poem

Play the stock market

Community Go to church

Share recipes

Join a political party

Mutual Contribution Circles

.0], v

the contributions/ gifts of others in the group.

www.judithkconsulting.comT

Now, determine the needs and

Person/Group 1 Person/ Group 2 Person/ Group 3

Need(s)

Contribution(s)

Mutual Contribution Matrix

Step 2: Make things as clear and

actionable as you can

Make things clear and actionable

• Get specific (i.e., time, person, place).

• Focus on what’s wanted, rather than what’s not wanted.

• Make requests: “Would you be willing to . . ?”

Get specific

Org Y’s campaign is weak. . .

Someone should. . .

What do you guys think about the idea that . . .

We need to . . .

I’d like to propose that we . . .

I’m willing to . . .

Is there anyone in the room who would object if I went ahead and . . . ?

Joe, would you be willing to. . ?

Instead of . . . Say. . .

Practice statements: Focused? Specific? Actionable?

Not enough money was raised last year.

We need to close the gap if we are to continue at our current rate of service delivery.

We should have allocated our resources differently last year.

That doesn’t make sense.

Thanks, everyone for coming. I see John isn’t here yet.

Step 3Facilitate people meeting each

other’s needs

Example A

Executive Director Development Director

Program manager

Admin Assistant

Needs Clarity about what human resources are available (mostly time)

Support organizingmaterials for grant application due this week

Reliability of resources for clients

Directionabout which way his efforts will be best put to use

Example A – slide 2

Gift(s) Support for DD with in-person asks; direction for and coordination with other staff members once plan is decided.

Connections with 2 major donors who may be willing to step up their giving; Creativity in developing case statement to foundation

Connectionat Nonprofit Y

Support ED and DD with admin tasks.

Executive Director Development Director

Program manager

Admin Assistant

Need(s) Clarity about what human resources are available (mostly time)

Support organizingmaterials for grant application due this week

Reliability of resources for clients

Directionabout which way his efforts will be best put to use

Step 4: Affirm, congratulate, and thank people

Gratitude can revolutionize the way you work with groups.

Step 5: Repeat

Gain awareness of

needs & contributions

Make things clear and

actionable

Facilitate needs

getting met

Affirm, congratulate,

Take one step at a time.

DON’T WORRY.

Review: Mutual Contribution Circle 5 Steps

1) Gain awareness of needs & contributions (yours & theirs)

2) Make things clear and actionable

3) Facilitate needs getting met

4) Affirm, congratulate and thank people

5) Rinse and repeat

These tools will enlarge your capacity to meet needs, and empower you to work with more and different groups.

Further Resources

Email me at:

judith@judithkconsulting.com

For articles by Alpha Lo, go to

http://opencollaboration.wordpress.com/

For more information on NVC, go to

cnvc.org

Find listings for our current season of webinars and register at:

NonprofitWebinars.com

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