Post on 20-Aug-2015
www.fasthosts.co.uk Ask theExperts
Making Business Work Better Online
Getting started in the
Cloud
Stephen Holford Sales & Marketing Director
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Making Business Work Better Online
Private
Software as a Service (SaaS)
Platform as a Service (PaaS)
Infrastructure as a Service (IaaS)
Broad NetworkAccess
RapidElasticity
MeasuredService
On-DemandSelf- Service
Resource Pooling
Public Hybrid
Essential characteristics
Service models
Deployment models
Defi ning Cloud computing
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Making Business Work Better Online
Restricted to singleorganisation
Defined geographicallocation
Regulatory impact
Flexibility of configuration
Bespoke integration
Tailored SLA’s
On-premise or hosted
Most commonassociation to IaaS
Private
HybridMaintain existinginvestments
Common criteriawith private cloud
Legacy systems
Data Sovereignty
Regulation
Control
On Premise
PublicUtilised by multiple parties
Geographic dispersion
Data location andcompliance concerns
Standardised configuration
Value for money
Most commonassociation to SaaS
Customisation
Legacy
Connectivity
Regulation
Integration
IT deployment models
Making Business Work Better Online
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3
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Cloud benefi ts
Flexibility (agile & scalable)The amount of resource consumed by the user can be increased or
decreased to meet their operational needs. Supplier capabilities for
such a service appear unlimited and available in any quantity and for
any amount of time
Chargeability (charged based on consumption)Users only pay for the services they use. All resources should be
easily monitored / managed so that charging & use is clear and
transparent
Accessibility (accessible anywhere)As cloud & hosted services are delivered over the internet and
accessed through standard web interfaces, uw should be able to
manage and/or consume services anywhere there is an internet
connection, using the device of their choice
Availability (delivered on-demand)A user can chose to provision computing capabilities,
such as storage, processing, network and memory, (or an
application) as needed automatically without requiring
human interaction with the service provider & services
often have built in resiliency and recovery
Flexibility (agile & scalable)Flexibility (agile & scalable)The amount of resource consumed by the user can be increased or
decreased to meet their operational needs. Supplier capabilities for decreased to meet their operational needs. Supplier capabilities for
such a service appear unlimited and available in any quantity and for such a service appear unlimited and available in any quantity and for
any amount of timeany amount of time
Chargeability (charged based on Chargeability (charged based on
Users only pay for the services they use. All resources should be Users only pay for the services they use. All resources should be Users only pay for the services they use. All resources should be
easily monitored / managed so that charging & use is clear and easily monitored / managed so that charging & use is clear and
Making Business Work Better Online
Getting started - What is the objective?
Business case fi rst Know the market, opportunity and goals of the project
New IT solution, replacementor expansion?
What is the rationale behind theneed for this solution? New application/service
Cost containment
Temporary project
Are there any specifi c requirements? Regulation / Compliance
Security
Resiliency
Scalability
What internal IT resource is available? Managed or unmanaged
Infrastructure-as-a-Service or Software-as-a-Service
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Making Business Work Better Online
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Low cost of entry Initial investment high, but own assets at the end
Licensing costs included Corporate data stored internally
3rd party doing the hard work Own dedicated IT team
Resilience & security managed by 3rd party Security & failover systems managed internally
Cloud On-premise
Cloud or On-premise
• Cost — Capex or Opex
• Growth potential (fl exibility, scalability)
• Compliance
• Operational resources
• Security
Making Business Work Better Online
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What are businesses using the Cloud for fi rst?
• Early adoptions have predominantly been non-operational or low impact
• Disaster recovery and backup
• Hosted applications for communication or collaboration follow
• Business critical and operational applications
Prototype &Test Environments
Disaster Recovery& Backup
Comms &Collaboration
Business Critical& Operational
Making Business Work Better Online
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Make your business work better online
Organisational size and IT maturityWhat skills are in house and what capability to implement and operate IT services exist.
Nature of the application/solutionNew solution areas and projects are far more likely to be hosted /provided as a service.
Exiting InvestmentOrganisations wish to maximise the life and value of investments already made in technology
and licensing so hybrid models are an important consideration.
Data sovereigntyConcerns over regulatory, legal jurisdiction and perceived security fears restrict the nature
of how some organisations adopt cloud solutions.
ConnectivityAccessing high speed internet is still not a given in many parts of the UK and the wider world.
Bandwidth constraints constrain appetite for hosted services
“Cloud and on-premise solutions will need toco-exist alongside each other in most organisations over the coming years”
Making Business Work Better Online
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Choosing a supplier/partner
• What features/requirements do you need
• Length of time (min & max) for the solution
• What scale will the solution go to (CPU’s, storage, users?)
• How variable will that scale be? Is it an organic growth, are there peak periods and low periods that the solution should scale for?
• Do you have internal IT to implement yourself, or do you need a managed service
• Which geographies will the solution need to work in?
?
Making Business Work Better Online
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1-9 Employees
Importance of having a local channel partners for on-premise and cloud solutions
On-premise solution
Cloud solutions
10-99 Employees 100-499 Employees
46%
30%
57%
39%
63%
43%
SMB’s moving away from local suppliers
Source: Edge Strategies Research
Making Business Work Better Online
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Choosing the type of Cloud supplier
1-9
Employees10-99
Employees100-499
Employees
64% of small businesseschoose hosting companies astheir infrastructure provider
0%
18%
35%
53%
70%
Infrastructure solutions
Productivity solutions reflectMSP’s being the standard routeto market
0%
15%
30%
45%
60%
Productivity solutions
1-9Employees
10-99Employees
100-499Employees
Source: Edge Strategies ResearchSource: Edge Strategies Research
Making Business Work Better Online
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Questions to ask potential suppliers/partners
• Portability – is there any lock-in (contractual or technical)?
• Licensing responsibility – yours or theirs?
• Security – accreditations, physical, network
• Their service continuity – what resilience do they have for power, network & compute?
• Support – where, how & when?
• Complaints & escalation processes?
• Testimonials
Making Business Work Better Online
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Adopting the Cloud for your business
• Make sure your key requirements are identifi ed and met by any IT solution
• Is your project stand-alone or does it need to integrate with existing systems?
• Is it a long term project or short term need?
• Check your cloud providers credentials and infrastructure
• Work with the supplier / provider to ensure the solution fi ts your needs
www.fasthosts.co.uk Ask theExperts
Making Business Work Better Online
Thank you Stephen Holford Sales & Marketing Director Stephen.holford@fasthosts.co.uk www.fasthosts.co.uk