Getfeedback platform customer delight and performance management

Post on 25-Jan-2015

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Online feedback platform for performance management and customer delight

Transcript of Getfeedback platform customer delight and performance management

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w w w . s o f t w a r e s e r v i c e s l a n k a . c o m

SSLH E L P I N G Y O U T O G E T O P T I M U M R E S U L T S A N D V A L U E F R O M I T

Next Generation Platform For

Customer Delight & Performance

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Straight from the horses mouth

It is your customer

Who can really tell whether

You have succeeded in your effort

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Platform highlights

● A comprehensive platform for a customer centric and performance driven organization and culture

● Visually engaging platform● Uniqe

● Touch driven user interfaces.

● All it takes is a few clicks to complete a survey.

● Multi lingual (any language)

● Cloud based platform ● No hardware / Software

● 100% internet based platform● Front end + Back end

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Platform highlights

● 100% HTML based and seameless scalability for any internet enabled device● Landscape + Portrait

– Phone– Tablet

● Apple, Android, Microsoft, etc

● Laptop, Desktop, etc.

● Subscription based platform● Pay on usage

● Comprehensive online reporting and data extraction features for backend integration

● Also deployable to other stake holder requirements ● Suppliers, distributors, partners, employees, etc.

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Real-time performance cycle

YOUR CUSTOMER YOUR STAFF

MANAGEMENT YOUR PROPERTY

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Global customers

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Global customers

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Global customers

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Getfeedback pricing

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SSL services

● Getfeedback accredited implementation and support partner for Sri Lanka

● Getfeedback services include

1. Requirements scoping

2. Feedback design, customization and programming the getfeedback platform

3. Visuals - Digital photography and graphics

4. Staff and management traning on the platform

5. Implementation and support

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Implementation process

Appointment ofProject Champion

Finalization of implementation

schedule

Process(s) finalization

Questionnaire Design &

Finalization

Graphicscompilation

Implementation&

dry run

Review & Finalization

User TrainingOn the platform

Review & Fine Tuning Go live Support

and maintenance

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Contact details

● All queries pertaining to this compilation email to info@softwareserviceslanka.com

● For contact details of SSL refer to http://softwareserviceslanka.com/

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H E L P I N G Y O U T O G E T O P T I M U M R E S U L T S A N D V A L U E F R O M I T

SSL