Get Listed University Spokane- Analytics Riches

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My analytics presentation from Get Listed University - Spokane on 2/25/2011. We talked about setting up business objectives and creating KPI's that support them as well as how to use advanced segmentation to identify what's working and what's not.

Transcript of Get Listed University Spokane- Analytics Riches

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

There’s Gold in Them

Thar Data

Analytics Riches

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

“You cannot improve what you cannot measure.”

-Lord Kelvin

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

The Path to Riches

• Definebusinessobjectivesandgoals•CreateKPI’s(KeyPerformanceIndicators)

• TameyourHIPPO

• Setupgoals•Gaininsightandmakerecommendations

•Alwaysbeimproving

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

Repeat after me... Analytics is NOT about reports. It’s about gleaning insight fromweb data and doing something.

-Me (and others that live the data-driven dream)

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

Business Goals-Why Do you Exist?

•Knowthepurposeofyourwebsite• Knowthepagesthatmatterandwhy

• CreateKPI’sthatyoucantrackand supportyourgoals

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

KPI 1-The Power of Blogging

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

KPI 2-Class Registration

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

KPI 3-Facebook Traffic

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

Help Data Defeat the HiPPO

HiPPO=Highest Paid Person’s Opinion

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

Traffic Sources - Thanks, Man.

•DirectTraffic-Yourbrand,baby!• ReferringTraffic-Whoyourfriendsare

• SearchEngines-Big3Love•Keywords-Thehead&long-tail

•AdwordsCampaigns-Paytoplay

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

Know Your sources, man!

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

Search Traffic Rulz!

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

Content - Rich or Poor?

•TopContent-I’m#1,I’m#1,I’m#1

• TopLandingPages-Howtheyfindyou• TopExitPages-Notsoimportant

•NavigationSummary-Sweeeet!

•SiteOverlay-Cool,butnotaccurate

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

Goals - Have Some

•TrackConversions-Theymatter

• ConversionRates-Matter

• GoalFunnels-See$fallintoit•FunnelVisualization-Cooooool

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

Be An ROI Rockstar!

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

Open Your Mind and Discover!Arghhh!No gold.

Only platinum.

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

Insight and Improvement

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

Search-Room for Improvement

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

Segmentation Rulz!

•StartusingsegmentationNOW!

• Inventnewwaystosegmenttraffic

• Sliceanddicethatdata,baby•Nearlyallofmyanalyticinsightcomes

fromdatasegmentationovertime.ThenI

takeaction&makeimprovementstotest.

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

Ed’s Top Data Mining Tips

•TimeComparison+Slice+Insight=$

• Checkyouregoandopinionatthedoor• Openyourmindstonewideas&trends

•Thinklikeascientist(hypothesize&test)

•FeedyourHiPPOtherightdietofdata

•Discoverwhatworks.Domoreofit.

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

Additional ResourcesBooks: Analytics:AnHouraDayWebAnalytics2.0

Websites: Searchengineland.comKaushik.netUserflyGoogleAnalyticsVideosJuiceAnalyticsKissInsightsVisualWebsiteOptimizer

EMAIL: ed@sixthmanmarketing.com PHONE: 509. 624.5580 TWITTER: @ed_reese

Ed ReeseEMAIL: ed@sixthmanmarketing.comPHONE: 509.624.5580TWITTER: @ed_reese