Forgotten BGSU Password Self‐ServiceTo use the Forgotten Password Self‐Service application,...

ForgottenBGSUPasswordSelf‐Service

AccountholderswhohaveforgottentheirBGSUpasswordandhavepreviouslyestablishedSecurityQuestionsandAnswersfortheiraccountwillbeabletoresettheirpasswordusingtheForgottenPasswordSelf‐Serviceapplication.Thisself‐serviceapplicationisavailable24x7viaalinkontheMyBGSUloginpage.PleaseNote:AnyaccountholderwhohasnotpreviouslyestablishedSecurityQuestionsandAnswersfortheiraccountwillneedtocontacttheTechnologySupportCenter(TSC)toresettheirpassword.TousetheForgottenPasswordSelf‐Serviceapplication,selectthe“ForgottenPassword”linkavailableunderQuickLinksontheMyBGSUloginpage.

YouwillbeaskedtoenteryourusernameandBGSUID#.

Select“Continue”afteryouhaveenteredyourusernameandID.Ifyoudonotknowyourusername,pleasecontacttheTechnologySupportCenter.

YouwillbeaskedtoanswertwoofthefourSecurityQuestionsyouestablishedforthisaccount.BesuretoanswerthequestionsexactlyasyoudidwhenselectingyourSecurityQuestionsandAnswers.Capitalizationwillbeignored.IfyouareunabletoansweryourSecurityQuestionscorrectly,pleasecontacttheTechnologySupportCenter.

Youwillalsoneedtoenteranewpassword.PleasebesurethepasswordconformstothecriterialistedunderPasswordRequirements.

OnceyouhavecompletedthisprocessyouwillseeaSuccess!screen.

YouwillnowbeabletologinusingyournewBGSUPassword.YouwillreceiveanemailmessagefromtheTechnologySupportCenter(TSC)confirmingthechangetoyourpassword.Ifyoudonotreceiveaconfirmationemailmessage,pleasecontacttheTechnologySupportCenter.

Forgotten BGSU Password Self‐ServiceTo use the Forgotten Password Self‐Service application,...

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