Post on 22-Jun-2020
Focus on the core! Smartsourcing: Stay ahead by using the technology of year you live in!
www.gadlang.com
Applying a clear strategy and goal structure can help an organization make smart decisions and maximize its
relationship with its outsourcing partners
An overused definition says that by outsourcing the day to day back and middle office tasks, the executives have more time to focus on generating income.
Entrepreneurs have long seen outsourcing as a strategy reserved for big business, but technology has made it a more accessible tool also for small to medium sized businesses--and for some, outsourcing has made a powerful impact on growth, productivity and bottom lines. As for larger organizations, recent researches suggest that almost every other major business in the world has outsourced some part of their operations.
Does it really matter?
For some, outsourcing has made a powerful impact on growth,
productivity and bottom lines
More businesses are outsourcing tasks these days because technology has advanced to the point of professionals being able to work from anywhere in the world, coupled with the availability and accessibility of extremely qualified professionals. Gadlang proposes an intelligent model that aims to eliminate the fear of outsourcing. The value proposition in Gadlang outsourcing model is that it makes sure a company gets business function that is more appropriately configured to its needs.
What’s Smart?
The value proposition in Gadlang outsourcing model is that it makes sure a
company gets business function that is more appropriately configured to its needs
As a means to this end, Gadlang can design applications and services, at scale, that are readily and securely configurable to a client’s specific environment, needs and business goals. Gadlang aims to help companies become “cloud enterprises”, or organizations that are more dexterous because they can adapt their business design on the move. As Gadlang Smartsourcing Vision compellingly puts it, “Every outsourced function is now a dedicated support centre that is enabler of greater business outcomes.”
What’s Smarter?
An important insight embedded in Gadlang’s vision is the concept that outsourcing is no longer a remotely based office but a focused centre of capability for nearly every business function – now also accessed as a service over the internet. As a result of outsourcing with us you choose an intelligent partner that becomes from a third party to a dedicated support centre offering increased efficiencies and economies of scale.
How do we enable you?
What does it transform?
Back office doers Front office coordinators
Physical presence All-time virtual presence
Disconnected users Connected customers
Limited resource Global pool of resource
Full-time employee Upgradable skill set
Smartsourcing represents future of outsourcing. Unlike the traditional
outsourcing where functions only served by employees below the middle line management were outsourced, the brand new definition supports the
functions served by those and to the top level management to the governance of
an enterprise.
Quality
Governance
Internal employees
Subject matter experts
Sm
art
sourc
e
Internal employees
Middle
Managers
Leadership
BPO • HR & Payroll • Finance & Accounting • Governance Support Services • Other Business Support Services
Managed Services • Business Process Re-engineering • Shared Services • Insourcing
Digitalisation • Technology Enablement • Big Data / Analytics • Cloud Computing • Mobility
Services
Organizations that outsource are able to reduce the rate of their annual selling, general & administrative expenses by 3.5 percent within the first year of an engagement. On average,
companies that outsource have 2.9 percent lower SG&A growth than their industry sector peers
BPO • HR & Payroll • Finance & Accounting • Governance Support Services • Other Business Support
BPO
HR and Payroll
• Legislative functions and contracts of employment • Visa management and documentation • HR Audit • HR Admin (including standard templates, employee filing system
virtual and hard, employee benefits and monitoring, HR Process Charts, employee detail changes, absence management, payroll, insurances, training & development, induction, appraisals and settlements)
• Employee Relations (including staff handbook, HR policies and procedures, compliance laws, performance management, staff induction program, disciplinary, terminations, reward and benefit program support)
• Performance management framework development and administration
• Integration with general ledgers, accounting and clocking systems • Outsourcing company secretarial function
The most commonly outsourced services within accounting are payroll, accounts payable, and accounts receivable. Companies are moving up the value chain in the types of F&A functions they outsource. With Gadlang you can move from relatively basic transactional processes, such as accounts payable to more strategic functions, like budgets, forecasts and even financial controlling processes. Expanding the scope of outsourcing can multiply benefits, such as more information, more service and more cash. We believe in telling the story behind the numbers.
Finance & Accounting
• Governance Policy Development The policy framework that we provide includes Board Policies and Terms of Reference for the board, directors and committees.
• Board Evaluation and Assessment Services We provide board, committee, peer and self-assessment services to evaluate governance performance.
• Board and Management Workshops Our workshops present plans, goals and policies to enhance board and management relations. In addition to identifying the complementary roles of board and management, we also identify governance deficiencies and present solutions to resolve them.
Governance Support Services
• Expense management • Inventory management • Warranty management • Claims management • Research and Analysis • Cell site rental payments (Telecom) • Bank’s credit approval and monitoring
process
Other Business Support
We are the math behind a unicorn analytics company
One of the world’s largest decision sciences and analytics firms which helps companies institutionalize data-driven decision making and harness Big Data.
Established In
1984
Global workforce
4500
Revenue in USD
900Mn Services provided: • Setup Advisory • Accounting system set-up • Policies and procedures • Regulatory management • Compliance Management • Project Accounting and reporting
• Accounts Payable • Revenue Accounting & Receivables • Payroll • Month End Close • Fixed Assets Accounting • Financial Reporting
Not long ago, outsourcing was simply viewed as a means to reduce various operational
costs. However, as the current competition increased and new players also began to enter the
market, wise organizations are now relying on outsourcing
to both gain a competitive advantage while further expanding their global
footprint
Managed Services • Business Process Re-engineering • Shared Services • Insourcing
BPR involves a great deal of scoping, planning, and stakeholder management to understand the right processes to automate, reengineer or just leave alone. Most importantly, BPR starts with carefully defining the problem. Essentially, at Gadlang BPR is a problem-solving approach and set of techniques focused on defining the problem in terms of cost and impact. While this is not unique to BPR, BPR offers a robust set of approaches, tools, techniques and potential solutions that often puts the problem in perspective and uses metrics to achieve measurable and communicable results.
Gadlang proposes three models for shared services: • Single function Shared Services for Accounting and Finance –
Initially transactional services (e.g. Accounts Payable, Accounts Receivable, General Accounting).
• Multi-Functional Shared Services – With the success of single-function, shared Services silos by function emerged replicating the initial success (e.g. Human Resources, Procurement, Information Technology).
• Integrated Shared Services – As many of the underlying elements and enablers are similar (e.g. Service and Project Management, Service Levels, Sourcing Methodology, Technology Enablement, Business Process Management, Knowledge Management) organizations may also prefer creating a shared services operating Unit, usually distinct from any particular functional area.
Shared Services
Insourcing—the process of bringing back in-house the functions that had been outsourced. Insourcing seems to be more prevalent with manufacturing companies that hire labor and services from an external organization in order to cut costs and decrease their tax burden. Insourcing can also mean an organization building a new business center or facility which would specialize in a particular service or product. When do you insource? The drivers behind these decisions include: • A way to remediate a troubled outsourcing relationship • A healthy look at an old sourcing decision to find the right mix
of in-house and outsourced services based on current business goals.
Insourcing
Managed Services
Business Process Re-engineering
As you read this, cargo in over 32,000 containers on 30 ships are being tracked on our partners’ networks systems & processes
A 40 year old conglomerate headquartered in Dubai, UAE) with offices in USA, Saudi Arabia, Oman, Kuwait, Sri Lanka, Pakistan and offices in 28 Indian cities combined with strong network partner's world over
We designed their Strategy for their Global Shared Services. We now run and manage their Shared services with over 175 people in IT, Business Support & Finance
Established In
1976
Global workforce
2k+
Revenue in USD
700Mn
To use the power of today’s technologies, businesses need
to rethink their digital strategies while simultaneously structure their business models through
Smarksourcing so that technology-enabled services
can be readily integrated
Digitalisation • Technology Enablement • Big Data • Cloud Computing • Analytics • Mobility
Gadlang focuses on providing wide-ranging services to support business process improvement initiatives. The market for IT solutions has considerably evolved in the last decade. Targeted, specialized solutions have emerged that focus on delivering improvements to complex business processes. • ERP transformation • Supply chain management • Enterprise intelligence and analytics (EIA) • Insurance transformation solutions
As part of our services, we also assist you in: • Describing business and technical requirements • Configuration and parameterization of the solution • Post-implementation performance assessment
Gadlang’s model for Big data eliminates fear related to: • Infrastructure • Storage • Privacy • Governance of information • Security
Our approach to big data analytics insights offers you: • Enhanced decision making by assessing the likely outcomes of alternatives • More accurate forecasting and planning • Insight into patterns that improve customer satisfaction and sales • Dynamic, potentially automated decision making, and • Earlier identification of risks and other critical factors
Big Data
Cloud computing, often referred to as simply “the cloud”, is the delivery of on-demand computing resources—everything from applications to data centers—over the Internet on a pay-for-use basis. Cloud-based applications—or software as a service—run on distant computers “in the cloud” that are owned and operated by our support offices and that connect to users’ computers via the Internet and, usually, a web browser.
Why should you use Cloud? • Elastic resources—Scale up or down quickly and
easily to meet demand • Metered service so you only pay for what you
use • Self service—All the IT resources you need with
self-service access • You can sign up and rapidly start using innovative
business apps • Apps and data are accessible from any connected
computer • The service is able to dynamically scale to usage
needs
Cloud Computing
Digitalisation
Technology Enablement
Strategic alignment understanding strategic objectives and decision-making processes
Data Management Enterprise Data Management Cloud data enablers platforms for handing Big Data.
Business intelligence & Visualization intuitive visualizations , conduct effective campaigns, manage churn, identify up-sell/cross-sell opportunities etc.
Mobility service offerings include building solutions for the smart devices covering multiple areas mentioned below: • Enterprise and Consumer focused mobile product engineering • Mobility solutions covering smartphones, tablets, IoT/connected devices and wearables • Mobile application porting and migration • Architecture, design and performance consulting for mobile applications • Maintenance and enhancement of mobile applications • Development of re-distributable frameworks and SDKs
Mobility Data analytics
A snapshot of today’s connected consumer:
Performance management and reporting integration planning, forecasting, budgeting and reporting
Analytics Data insights from both Structured Data and Unstructured data
Digitalisation
Client is a leading Asian Telecom Major in the African Market
This popular telecom provider aimed to buy back the inactive customers, increase revenue as well as arrest the churners.
Solutions: • Usage based clusters • Churn models built • Missing value imputation and outlier treatment to address
data issues
Enablement of intelligent marketing
To retain churners
Increased revenue of
USD 9.78 Per year
Identification of churners
20% Higher
Of the Fortune 500 firms in 1955, come 2015 89% of the list
has changed, having either gone bankrupt, merged, or
exist but have fallen from the Fortune 500. The Fortune 500 is fast becoming the Digital 500 with new world entrants fast displacing the legacy firms
Countries of Operational offices Regions of Deployment
Canada North America United Kingdom GCC Australia
US GCC India Pakistan China Indonesia Vietnam Malaysia Philippines Singapore
Gadlang is a member firm of the network which has a presence in over
___ offices and ___ countries. The RT
ASEAN network which is
headquartered in Singapore focuses on client needs in
the ASEAN and Asia regions. With the
combined resources we are able to meet our clients' needs in
almost all regions.
Deployment Network:
Non-Profiting Organisations
Financial Services Oil & Gas
F&B Real Estate / Construction
Telecommunication
Media Manufacturing Technology
Aviation Retail / E-tail Logistics
The value proposition in Gadlang model is that it
makes sure a company gets business function that is
more appropriately configured to its needs.
Contact us:
Floor 28, Office 2819
Aspin Commercial Tower
Sheikh Zayed Road
Dubai, UAE
Walk:
advisor@gadlang.com
Write:
+971 (0)4 381 7414
Talk:
Peek:
Who are we Gadlang is a Management Consulting firm set
out to catalyze business productivity. We work
with executives to help make informed
decisions, convert those decisions to actions
and deliver the unimpaired success they desire.
We are passionate about achieving better
outcomes for our clients—a payoff that goes
beyond just financials.
What we do
Taxation
Services VAT
Corporation Tax
Tax Planning & Structuring
Personal Tax
Accounting
& Related Services Management Reporting
IFRS Technical Support
Book Keeping
Cloud
Computing
Management
Consultancy Change Management
Corporate Governance
Strategy & Business Organizer®
Policies & Procedures
Skills Enhancement
Company Formation
Corporate Finance Restructuring
Mergers & Acquisitions
Transaction Advisory
Feasibility Study
Wealth Consultancy
Valuation
Due Diligence
Audit & Related
Services External & Internal
Audit
Enterprise Risk
Management (ERM)
Risk Advisory
Smartsourcing Business Process
Outsourcing (BPO)
Managed Services
Digitalization
Services