Post on 10-Feb-2017
A 24/7 CLOUD TRAINING SOLUTION Maverick ENGAGE offers an Oracle Cloud and Taleo
training model that is both innovative and unique to the
industry. Our subscription-based online training solution
delivers 24/7 learning opportunities for both your project
team and functional end users at their work locations.
We created a way to drastically reduce the time and
financial commitment to keep your users’ training up to
date. As technical and functional updates are rolled out
in the Oracle Cloud software (expected to be over 500
updates three times a year), Maverick will update the
applicable training components and deliver the updated
training content directly to you online, through your
subscription.
Maverick offers optional customized documentation and
branding based on your specific project and processes.
We can also provide optional onsite instructor hours to
kick off your project and get your team started in the right
direction.
Maverick ENGAGE’s guided simulations offer unique
learning opportunities. Time and again, studies have
shown repetition to be the most effective way to promote
user retention. Our Tell ME, Show ME, Let ME simulation
system of learning allows the user to repeat tasks
without the risk of failure or making changes to the live
environment.
The three phases of the Maverick ENGAGE training model are described in more detail below.
TELL ME what I need to knowThe purpose of the Tell ME phase is to inform learners about
the specific business objectives and outcomes that affect
their particular roles and responsibilities. During this portion
of training, learners are guided step-by-step through the
business processes they will be using.
Along the way, detailed information boxes appear at
key steps, supplementing the procedural sequence with
instructional content that explains both the “how” and the
“why” of each step along the way. The Tell ME portion of the
training gives users a clear understanding of where their jobs
fit in the overall process and the impact their actions have on
other parts of the organization.
SHOW ME what I need to doOnce users understand the context and objectives of their tasks,
they are ready to begin practicing the step-by-step procedure. In the
Show ME phase, learners are given the same activity, but this time step-by-step instructions are paired
with standout hot spots to assist them in repeating the processes on their own. Learners may repeat this
portion of the activity as many times as needed in order to become comfortable with their new processes
without the risk of failure or changing anything within the live environment.
LET ME practice and become familiarThe Let ME phase of ENGAGE training is when the training wheels finally come off and the learner is
tasked with performing an activity with minimal help or instruction. The simulated environment contains
only general instruction, requiring the learner to apply knowledge learned during the first two phases of
the training. Learners are able to confidently execute transactions on their own, as they now understand
the functions of the system and the transactions they need to execute to perform their daily work.