Post on 12-May-2015
Email: Spam, Filters, & Junk
Samantha TerBeest, Central Minnesota Libraries Exchange (CMLE)
Why Do Things go in my Spam/Junk Folder?
• Words & phrases– i.e. free, information you requested, order, please
read, terms & conditions, urgent, discount, opportunity
• Color fonts and color backgrounds• Large fonts• Attachments• Security – Listservs
How Can I Stop Important Messages From Going into my Spam/Junk
Folder?• Add to safe senders list• Add to contacts• Delete senders from blocked senders list
Ad
d to
Safe
Sen
ders Lists
Junk Mail Folder
Right Click on email
Click on Junk EmailAdd Sender/Domain to Safe Senders List
Ad
d to
Con
tacts
Click Contacts
Click New
Add Contact Information
Click Save & Close
Rem
ove fro
m B
lock S
end
ers
ListPress Actions
Click Junk E-mail
Chose Junk E-mail Options
Pick the Block SendersTab
Click Remove
Emails to Add to your Safe Senders List
• papost@stcloudstate.edu (Patricia Post)• saterbeest@stcloudstate.edu (Me)• cmle@stcloudstate.edu (Laurie Borchard)
Listservs to Add to you Safe Senders List
• cmle-list-academic-bounces@lists.stcloudstate.edu • cmle-list-k-12-bounces@lists.stcloudstate.edu• cmle-list-other-bounces@lists.stcloudstate.edu• cmle-list-public-bounces@lists.stcloudstate.edu• cmle-list-special-bounces@lists.stcloudstae.edu
Things to Remember
• Sometimes safe emails will end up in Junk– Check your junk mail/spam report weekly
• Test Messages– Click on link– Ensures us that you get our emails
The End!!!