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EBSCO Discovery ServiceUpdate and Roadmap  

Features, functionality, and forthcoming innovations that support library research today and in the future.

RICHARD BURKITT | Director of of Discovery Innovation, Europe

| www.ebsco.com2

The user is at the center of all we do USER SUCCESS = LIBRARY SUCCESS

WHAT WE BELIEVE

We recognize the immense diversity in people across the markets that we operate in

NO TWO USERS ARE ALIKE

“OPEN” MATTERS

We believe in partnerships

and open technologies

We believe that our business must support all the regions we’re active in on equal footing

GLOBAL MEANS LOCAL Focus on service OUR CUSTOMERS ARE THE REASON WE EXIST

Collaborative Innovation

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Source: presentation by Don Gilstrap, Dean of Libraries, Wichita State University @ NISO ODI Jan. 28, 2015

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Source: presentation by Don Gilstrap, Dean of Libraries, Wichita State University @ NISO ODI Jan. 28, 2015

Collaborative Innovation

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DISCOVERY

MARC

Infrotrieve

British Library

Regional Providers

ILL

EBSCO

Publishers

GalePQ

JSTOR

Books/eBooks

SpringerSage

JSTOR

Wiley

OA

EBSCOSubject Indexes

Gale

Lexis Nexis

Cost Per Use

Usage Consolidation

Platform Use

AnalysisTools

Journals

Databases

Blackboard

Moodle

Canvas

SakaiD2L

LMS

SFX

Serial Solutions

Full Text Finder

Holdings Management

Dspace

Content DM

e-PrintsFedora

IRs

Innovative

Sirsi Dynix

Regional Providers

ExL

KohaOCLCKuali

ILS

Collaborative Innovation

What are we looking for?• A Google-like tool, simple and

efficient• A tool that allows searching as

many resources as possible, while allowing limiting the searches to resources accessible to library patrons

• A tool that allows dealing with the list of searches in as many ways as possiblehttps://www.youtube.com/watch?v=BOdccELm_pk

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Just because you can, doesn’t mean you should

https://www.pinterest.com/delenn20/charms/

The All-in-One Bundled Approach

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Providing tools that are not developed for precision will not suffice

http://pgitl.com/swiss-army-knife-scalpel/

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http://www.teachthought.com/uncategorized/10-ways-the-library-of-the-future-will-be-different/

Choosing the right tool with the associated benefits for everyone is our responsibility

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http://elaccampusnews.com/2012/09/06/the-first-week-of-school/done-0025/

Choosing the right tool with the associated benefits for everyone is our responsibility

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InteroperabilityCollaborative Innovation

We’re getting more efficientSprint team formation

Release planning Parking Lot / Retro

Designing and Delivering Solutions

Collaborative Innovation

Ensuring EDS meets individual requirements

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Save PDF to the CloudCollaborative Innovation

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Enhanced catalogue searching

Adjacency bias

Collaborative Innovation

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Enhanced catalogue interaction

Collaborative Innovation

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Map of library/shelf

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Partnerships give libraries choice

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Koha as UI and EDS

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SirsiDynix facets

SirsiDynix as UI and EDS

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Blended catalog and article results

Innovative as UI and EDS

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User interaction with catalogue in EDS UI

OCLC and EDS

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VuFind APIand EDS

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Blacklightand EDS

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Alma and EDS

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Options to consider – customization is almost limitless

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Table of Contents on mouse over

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Drop down menus

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To tab or not to tab…

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Subject profile search optimization

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Color profiles examples

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RICE

DrupalUVA

BlacklightBYU

HomegrownALABAMA

Bento Display

… and many more …

API Solutions

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New UI framework is on the way

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Browse or search. Top, popular, most used topics.

Totally different

style and approach

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The Bento Box

“Bento Box” segmented content type results

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User can toggle display with traditional

results list

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Dynamic and intuitive ‘bento’ display

Collaborative Innovation

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The importance of options

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Using clear Link Buttons helps users focus on available content

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RTAC status changes both RTAC table & catalogue button

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Full Text Finder Menu: Adapted to meet client needs

Collaborative Innovation

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Custom full text is not available to clarify status.

Custom branding to add title and source to

beginning of fields.Holding Information links allow to pass

search to other appropriate places.

Collaborative Innovation

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Customized Full Text Finder menu• Link sections displayed in boxes• Multi language support• Adjusted layout

Collaborative Innovation

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Built as aWidget

Placed as aPlacard

Action is aLink

Item Matcher…it’s whatever you want it to be

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Bring Credo results into the sidebar

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Available as a placard or a sidebar widget

Can pull results from LibGuides,

LibAnswers andA-Z Database Lists

Springshare integration

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The importance of analytics

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Google Analytics App

• Numerous tracking options

• Enable all tracking or enable selectively

• Extend function to enable custom tracking

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Discovery Intelligence: Example

ANALYSEIMPLEMENT: Searchbox on Library Page

Reports

KPIs

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ANALYSE

Discovery Intelligence: Example

Reports

KPIs

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ANALYSEIMPLEMENT: Enable Research Starters

Reports

KPIs

Discovery Intelligence: Example

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ANALYSEIMPLEMENT: Button List App on Result List

Discovery Intelligence: Example

Reports

KPIs

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Drill into values

More Tracking Options: Active Limiters

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Resource Management and Analytics from

EBSCOAdd-ons to HLM providing cost-effective solutions to librarians’

most pressing e-resource challenges

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Our vision for HLM

Provide librarians with a single interface to manage holdings, facilitate collection development and analysis and improve

decision making through access to the right information when and where it is needed.

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Available Now in HLM...

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Holdings Management

Track all resources, regardless of vendor.

Available Now

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Holdings Management

Define the library collection for EDS.

Available Now

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Holdings Management

Manage OpenURL linking for Full Text

Finder

Available Now

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Holdings Management

Customize publication browse of collection with proxies, notes,

icons.

Available Now

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COUNTER Statistics

One place for all your COUNTER Stats. More

than 340 platforms supported

Available Now

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COUNTER Statistics

Load COUNTER stats via manual upload or

automatically with SUSHI.

Available Now

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COUNTER Statistics

Consolidated reporting

Available Now

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COUNTER Statistics

Statistics automatically integrated into

subscription workflow.

Available Now

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Timeline...

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HLM Product/Feature TimelineProduct/Feature Availability

HLM Now

Usage Consolidation (COUNTER stats from all vendors)

Now

Track resource cost and cost/use Q4 2016/Q1 2017

Resource Manager (licenses, contacts administrative data

Q2/Q3 2017

Analytics (reports and dashboards) Q3/Q4 2017

EBSCO API (extend integration to other applications)

Starting Q2 2017

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Curriculum Builder

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Searching EDS from the LMS

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Results from your EDS profile

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Faculty view of a list

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Student view of a list

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ESP – Delivering relevant results, Publication finder, Auto-complete and some new features

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Problem: Missed

Connections

TOPICAL QUERY Subject Indexing in EDS

adhd Attention-deficit hyperactivity disorderAttention deficit disorder with hyperactivity

pheromones

EctohormonesAllelochemicalsSemiochemicalsAllomones

PET scanPositron Emission TomographyTomography, Emission-ComputedEmission Tomography

gambling addiction Compulsive gamblingPathological Gambling

User queries and subject indexing not always aligned.Different vocabularies often use different terminology for the same concept.

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Example (without ESP)Atarax = Manufacturer brand name for drug Hydroxyzine

Without ESP, topical searches match the user’s keywords, but not always aligned with user’s intent.

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Drug nameCONCEPT: Hydroxyzine (Drug)MESH (Pref): HydroxyzineMESH: 2-(2-(4-((4-Chlorophenyl)phenylmethyl)-1-piperazinyl)ethoxy)ethanolMESH: Hydroxyzine PamoateMESH: OrgatraxMESH: AtaraxMESH: Hydroxyzine DihydrochlorideMESH: VistarilMESH: DurraxMESH: Hydroxyzine HydrochlorideCSI (Pref): Hydroxyzine (Drug)CSI: Vistaril (Drug)CSI: Atarax (Drug)PSYCINFO (Pref): Hydroxyzine

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Example (ESP enhanced)Atarax = Manufacturer brand name for drug Hydroxyzine

ESP adds a concept recognition function to match and boost the relevance of

records about the recognized concept.

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Example (ESP enhanced)Atarax = Manufacturer brand name for drug Hydroxyzine

ESP may be turned ON/OFF for individual searches based on user

preference. EDS default is ON.

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EDS Databases Supported

• MEDLINE

• CINAHL

• PsycINFO

• Academic Search

• Business Source

• EconLit

• MLA International Bibliography

• LGBT Life

• MathSciNet

• AGRICOLA

• HeinOnline

• Art Abstracts

• ATLA Religion Database

• GeoRef

• L’Annee Philologique

• Petroleum Abstracts

And many more

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Evolving Autocomplete

Features:Updated daily to

capture current events

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Publication Finder, suggestions based on your holdings’ usage

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Features:Autocomplete within limiters

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Centrifical Centrifugal

Features:Fuzzy matching support to handle misspellings/typos

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Did-You-Mean

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Upcoming: Autocorrected Search

Google automatically corrects searches with misspellings and typographical based on usage data.

EDS version planned for 2016.Corrections based on data mining successful Did-You-Mean conversions.

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Upcoming: Related Searches

Google recommends related search terms based on co-occurring searches.

EDS version planned for 2016.Lab prototype under development.

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The user is at the center of all we do USER SUCCESS = LIBRARY SUCCESS

WHAT WE BELIEVE

We recognize the immense diversity in people across the markets that we operate in

NO TWO USERS ARE ALIKE

“OPEN” MATTERS

We believe in partnerships

and open technologies

We believe that our business must support all the regions we’re active in on equal footing

GLOBAL MEANS LOCAL Focus on service OUR CUSTOMERS ARE THE REASON WE EXIST

Collaborative Innovation

| www.ebsco.com107

THANK YOURICHARD BURKITT | Director of Discovery Innovation

rburkitt@ebsco.com