Post on 14-Feb-2019
For internal circulation of BSNL only
E3 - E4
MANAGEMENT
INSPECTIONS
For internal circulation of BSNL only
WELCOME
• This is a presentation for the E3-E4 Management for the
Topic: Inspection .
• Eligibility: Those who have got the Upgradation to from
E3 to E4.
• This presentation is last updated on 15-3-2011.
• You can also visit the Digital library of BSNL to see this
topic.
For internal circulation of BSNL only
AGENDA
Why Inspections?
Type & Team of Inspections
Preparation of Inspection Report
Follow up after Inspection
Inspection Schedules
Topics of Inspections
Inspection Procedures
For internal circulation of BSNL only
To check whether the rules and norms are being
followed.
Identify shortcomings which may not visualize by the
person during working.
Not for fault finding but to suggest the improvements.
Fear of inspection, will refrain to commit irregularity.
WHY INSPECTOINS ?
For internal circulation of BSNL only
Planned (Routine) inspection at regular interval.
Surprise inspection
Type & Team of Inspections
Type of Inspections:
Team of Inspections:
Individual or any team can do inspection.
Presence of all the officers should be mentioned
in the inspection report.
For internal circulation of BSNL only
Inspection report should be submitted as soon as
possible (within 7 days)
In first Para the place ,date & time of inspection is to be
mentioned.
In second Para the officers present during the
inspection is to be mentioned
Subsequent points can be the observations
Preparation of Inspection Report
For internal circulation of BSNL only
Preparation of Inspection Report
� In next Para the analyses or findings
� In last Para, conclusion or recommendation
� All the Pages should be numbered along with total
number of pages
� All the pages should be signed by the inspecting
individual/ team or authorized person.
For internal circulation of BSNL only
Approved copy of inspection report should be
send to concern persons/office
Corrective action on the inspection is to be
monitored by the inspecting authority.
Issue reminders or bring it to the knowledge of
competent authority if compliance not received
within the stipulated time.
Follow up after Inspection
For internal circulation of BSNL only
Every Year
Every even year
Every odd year
Inspection Schedules
Annual Inspections in BSNL
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Administration
Telecom Accounts
Inspections
Local Telephone System
Planning & development
Internet & Intelligent Network.
Topics of Inspections
Topics for Inspection Every Year:
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Marketing
CMTS
WLL
General Parameter
Telephone Revenue
Topics of Inspections
Topics for Inspection Every Year
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Public Grievances
Establishment
Training
Circle store Depot
Computerization & IT
Regulation
Value Added Services
Vigilance
Topics of Inspections
Topics for Second Year Inspection
For internal circulation of BSNL only
O & M Matters
Official Language implementation
Welfare & Sports
Commercial & Directory
Building & Fire safety measures
Topics of Inspections
Topics for First Year Inspection
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PTCC
Civil
Electrical
Architecture
Topics of Inspections
Topics for First Year Inspection:
For internal circulation of BSNL only
Cadres having shortage of more than 30%.
Staff telephone ratio for present year as well as for
last 2 years.
Full details of DPC meetings held for promotion in
the last 2 years.
Proper confidential records now APAR.
Intimation of adverse entries to the concerned
officers/officials .
Availability a few CRs (APAR) for sample check.
Inspection Procedures
Administration:
For internal circulation of BSNL only
Proper register of appeals/petitions are being
maintained separately.
No. of cases have been received in the last two
years, cases are still pending for disposal pertaining
to staff matters with the reasons for their
pendency.
Has the number of appeals increased or decreased in
last two years? Reasons for heavily delayed cases.
Inspection Procedures
Administration:
For internal circulation of BSNL only
Records of property returns submitted by all the
officers/officials every year.
Details & number of such officers who have not
submitted the Property return last year and what
action is being taken against such officers to submit
their return in time.
Vehicles lying off road for more than six months for
scrapping-reason for not disposing - target date
(added on 22-01-2004)
Inspection Procedures
Administration:
For internal circulation of BSNL only
Pension cases
(i) Details of pending pension cases, pensioner
benefits indicating the period of pendency with
reasons.
(ii) -Total number of pension cases during the year.
-Cases pending for settlement for more than 3
months [added on 22-1-04]
- Reason for non settlement.
- Action/target by GM Finance/CGMT
Inspection Procedures
Telecom. Accounts:
For internal circulation of BSNL only
Register for nominations under revised rule is
maintained and acknowledgement of nominations
from the officials placed on record
All SSAs have sent certificate to Circle office
regarding verification of service last year?
GPF account up to March have been closed and slip
issued to concerned officers/officials & GPF
nomination periodically checked.
Inspection Procedures
Telecom. Accounts:
For internal circulation of BSNL only
Service book shown to officials every year.
Liquidation of outstanding dues.
a) More than 5 years.
b) 3 to 5 years
c) Less than 2 years
Watch kept on Wages, TA, Office, expenses,
OTA and Medical expenditure.
Inspection Procedures
Telecom. Accounts:
For internal circulation of BSNL only
Register for allotment for contingency and
fluctuating charges has been maintained.
Up to date Service verification of all
officers/officials, the Leave A/c , details of
family, nominations for GPF, Gratuity, &
CGEGIS/GSLI is available. Make available few
service books for sample check.
Inspection Procedures
Telecom. Accounts:
For internal circulation of BSNL only
(a) Whether the sanctioned Project estimates
are reviewed in connection with expenditure?
(b) Whether any expenditure has been
booked after three months of the
commissioning of system/scheme? If yes, give
details.
Inspection Procedures
Telecom. Accounts:
For internal circulation of BSNL only
The items as pointed out in the last inspection
report has been attended and compliance report
sent to BSNL HQ. If not, the reason with details of
pending items and their present status.
Annual administrative inspection of the circle
office/SSA being done regularly by the CGMT. The
date of the last inspection and comment on the
follow-up action. When is the next inspection
proposed ?
Inspection Procedures
Inspection:
For internal circulation of BSNL only
Details of technical inspections due and done last 2
years. These inspections being done regularly or
not and action being taken. The points raised in the
inspection reports.
The record is maintained in respect of Administrative
Inspection of SSA office by SSA Heads.
Details of regularly Surprise visits in the circle by
CGM/GMs and pending items if any.
Details of surprise visits carried out by CGM/GMs in
the circle during the last year.
Inspection Procedures
Inspection:
For internal circulation of BSNL only
The Incentive Schemes to customers
launched by other service providers in Basic as
well as cellular service.
Indicate Budget allotted to Marketing for the
last year and current year and expenditure
incurred in Marketing efforts.
Details on various marketing activities during
the Previous and current year.
Inspection Procedures
Marketing:
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Electronic Media : Expenditure incurred on
advertisements on TV, Radio and Others
Print Media: expenditure on advertisements in
Newspapers, Magazines and Others.
Outdoor: expenditure incurred on Hoarding, Banners and
Others.
Inspection Procedures
Marketing:
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No. of sponsorship given /Exhibitions participated.
No. of Officers trained in marketing by BSNL from
outside agencies.
Publications: No.of brochures / manuals/annual
reports/calendars/diaries/pamphlets/books etc printed.
The facilities provided by BSNL Call Centre's as
provided by the private operators.
Inspection Procedures
Marketing:
For internal circulation of BSNL only
Details of No. of officers/officials under suspension
for less than 6 months and more than 6 months in
the Circle. Whether any review of such cases is
done? If so, what is the frequency? Give number of
such cases reviewed last year.
Give the number of cases pending with CBI. Date
from which pending and details may be given.
Inspection Procedures
Vigilance:
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Statement on disciplinary cases under Rule 36
is being sent regularly. Details of such cases.
No. of surprise visits/inspection conducted by
vigilance officers in the last 2 years.
Inspection Procedures
Vigilance:
For internal circulation of BSNL only
Officers/officials are working in the Circle office having
working knowledge in Hindi .
Rubber stamps, sign boards, seal, letter heads,
Name Plates, official description on vehicles, Visiting
cards, Badges, Logo, Monograms and Charts /Maps
are in bilingual form and the regional language as per
existing orders.
Information is to be furnished in the prescribed
Performa.
Inspection Procedures
Official Language Implementation :
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The welfare activities are being carried out
effectively in the Circle. Give details of the welfare
activities and expenditure incurred during last two
years.
What are the welfare institutions/amenities existing
in your Circle such as canteen, tiffin room,
recreation club, inspection quarter, holiday home,
Crèche etc.
Inspection Procedures
Welfare and Sports :
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