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Developing an Effective Mobile Policy

Wendy van Meer

wvanmeer@ezwim.com

Daniel Mens

dmens@ezwim.com

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The Mobile Workplace

Why Policies Matter

Getting Down to Business

Discover the Ezwim Advantage

Q & A

Agenda

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The Mobile Workplace

Over 90% of organizations now have employees using smartphones within their organizations. Depending on the size of the organization, this can cover tens of thousands of individuals – source: Strategy Analytics

By 2013, mobile phone will overtake PCs as the most common Web access device worldwide – source: Gartner 2010

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Benefits of wireless solutions: Increased productivity Improved efficiency Improved response times

To ensure cost control and security a formal mobility policy is crucial

How do enterprises maintain control

over usage?

How to deal with private usage?

Prevent information loss?

How to keep track of devices?

The Mobile Workplace

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Effective Policies Should: Support employees with mobile communications Establish standards for acceptable use Improve management of mobility costs Enhance security of Data

Why Policies Matter

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Now it’s time to start writing

Getting Down To Business

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Policies should never be written in isolation

Getting Down To Business

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Consider a usage policy per user group

Getting Down To Business

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Insight into employee user costs

Getting Down To Business

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Management buy-in

Getting Down To Business

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Getting Down To Business

Automate Policy

Compliance

Implement

Define

Define Define User Groups Device type Services & Applications Acceptable Usage Procurement Disposition

Implement Cross-functional team Educate

Automate Compliance Business Rules Visibility into usage Allocation of cost MACD Asset management

Review and update your Policy to address the changing mobility landscape

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Getting Down To BusinessKey Questions for Mobility

Away FromHome Town

Away FromOffice

Away FromDesk

Office Worker

Mobile Worker

Mobile Sales or Operations

Executive

User Groups – Who should have a device?

Email

Applications

Fleet Management

Devices – What platforms should be supported?

Android BlackBerry iPhone SymbianWindows

MobileOther?

Applications – What should be mobilised?

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National Sales

Device: BlackberryServices: Voice and emailAdditional hardware: Datacard

Usage Policy All calls to voice mail are inside policy All internal calls are inside policy All other roaming and international calls are outside policy Entertainment numbers are outside policy SMS usage will be inside policy All mobile data is inside policy All calls in weekends are outside policy All calls from Monday to Friday are inside policy

Example User Group

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Discover the Ezwim advantage

Demo

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Webinar Screenshots

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Set policies to pre-allocate on user level

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User will receive monthly notification mail

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End user access

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End user tag personal vs Corporate in user account

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End user tag personal vs Corporate in user account

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Define a Customer specific catalog

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Start the request as an end user, business manager or corporate administrator

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Track & Trace orders (MACD)

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Track & Trace orders (MACD) on country and MNC level

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All Device Models & Inventory

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Wrapping-up

To ensure cost control and security a formal mobile policy is crucial Define, implement and automate mobile policies Consider using User Groups Update your policy annually

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10-04-2023

Questions

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Wendy van Meer

wvanmeer@ezwim.com

Daniel Mensdmens@ezwim.com

+31 20 888 4388

www.ezwim.com

Contact us

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