Design Thinking Meetup #2 - User-Centered Process

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Mine and Piotr's presentation for the second Design Thinking Meetup in Warsaw. On the importance of empathy and observation.

Transcript of Design Thinking Meetup #2 - User-Centered Process

Warszawa 23.06.2014

Design Thinking Meetup #2

Andrzej KarelPiotr Olesiński

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Sketch the perfect wallet – 2 minutes

User Centered Process

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Process: HPI School of Design Thinking CCBY-NC-ND 4.0

Design Thinking

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Process: HPI School of Design Thinking CCBY-NC-ND 4.0

Design Thinking

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Daylight – What is Design Thinkinghttp://vimeo.com/90355541

Extreme users

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Extreme users

1) OXO2) Daylight – What is Design Thinking

Baby MindsetKeep asking WHY?

Always be as curious as a child

DESIGN THINKING MEETUP #2, WARSAW 9

Interview

Interview

Conversation

Prepare:

Questions

Natural flow – group questions

Time for „why?” &„tell me about the first time you...”

Try to be neutralAvoid pollster impression

Conversation

Natural environement

Observe ordinary

Look != observe

Practise!Be a detective in an everyday crime scene.

Observation

Katrin Dribbish & Manuel Großmann

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Exercise

1. Sketch the perfect wallet – 2 minutes2. Find a partner

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Exercise

1. Sketch the perfect wallet – 2 minutes2. Find a partner3. Interview each other – 3 minutes each:

Show your wallets„What do you like about your wallet?” Why, why, why (…)

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Exercise

1. Sketch the perfect wallet – 2 minutes2. Find a partner3. Interview each other – 3 minutes each:

Show your wallets„What do you like about your wallet?” Why, why, why (…)

4. Sketch a new wallet for your parter – 2 minutes

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Exercise

1. Sketch the perfect wallet – 2 minutes2. Find a partner3. Interview each other – 3 minutes each:

Show your wallets„What do you like about your wallet?” Why, why, why (…)

4. Sketch a new wallet for your parter – 2 minutes5. Compare your 1st and 2nd wallet. Thoughts?

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Andrzej KarelPiotr Olesiński