André Worwood

UK Transformation Director

Sharon Hunt

Head of HR, Specialist Sales & Customer Success

Delivering systemic change – shifting cultures and driving transformation

The 4th industrial revolution

1780s 1870s 1970s 2015+

STEAM ELECTRICITY ELECTRONICS & IT DIGITAL

The pace of technological

progress - especially

information technology -

speeds up exponentially over

time because there is a

common force driving it

forward. Technology is an

evolutionary process.

70%of transformations

fail due to organisation or cultural issues

are due to employees

resistance to change

39%Why do Transformations fail?

Our mission

Empower every person andevery organisation on theplanet to achieve more

Our culture

© Microsoft confidential 7

Twelve Forces That Will Radically Change How Organizations Work

How CIOs Conquer the Talent Crisis

Revisiting the matrix organization

Twelve Forces That Will Radically Change How Organizations Work

The Future of Jobs & Skills

Inclusion Pulse Survey

Why diversity matters

The Guardian

Decoding Global Talent

Transformation at scale

>100,000Employees Worldwide

1 HQ, 14 Areas, 62 subsidiaries, 191 countries

TRUST

FLEXIBILTY

PARTNERS

SELLER FOCUS

READINESS

MANAGERS

FROM… To…

ENGINEERING

#1. Screen in talent

#2. Connect to collaborate

#3. Empower learners

#4. Dispel myths, change behavior,

create new habits

#5. Be present and personal at scale

#7. Keep score

#6. Give them what they expect

7 ways to accelerate

culture change

Screen in talent

#1

Cast a wider net

Quicker connection

to culture

Candidates ready and

engaged on start date

Dynamics 365 Accessibility ToolsLinkedIn Recruiter LinkedIn Talent Insights

Support

dynamic teaming

Elevate diverse,

global perspectives

Drive innovation

and creativity

Connect to collaborate

#2

Microsoft Teams Yammer Office 365

Empower learners

#3

Deepen growth mindset

Build ready and

reskilled talent

Azure SharePoint Microsoft Learning Machine Learning LinkedIn Learning

Dispel myths, change behavior, create new habits

#4

Leverage existing data

Make data-driven decisions

Break down silos;

debunk urban legends

Operationalise insights

Power BI Pulse/Poll MyAnalyticsWorkplace Analytics PowerAppsMicrosoft Bot FrameworkEmployee Sentiment

Be present and personal at scale

#5

Enable leaders to share

mission, purpose, strategy

Allow all voices

to be heard

Create two-way dialogue

Use stories as powerful

tools for desired behaviors

Yammer Stream SharePoint Teams Microsoft 365 Live Events

Give them what they expect

#6

Let employees self-serve

for routine, scalable tasks

Offer flexible,

accessible experiences

Focus on more

strategic tasks

Microsoft LearningPowerApps Microsoft Bot FrameworkOffice 365 + Perspectives Stream Bing + Cortana

Keep score

#7

Check employee

sentiment

Track trends

Provide ongoing

visibility for leaders

#1. Screen in talent

#2. Connect to collaborate

#3. Empower learners

#4. Dispel myths, change behavior,

create new habits

#5. Be present and personal at scale

#7. Keep score

#6. Give them what they expect

7 ways to accelerate

culture change

“We’re making great progress, but we should never be done. This is a way of being. It’s about questioning ourselves each day.”

Satya Nadella

Culture