Data-driven OrganizationThe Journey

First Step

Use data to make better decisions in our organization

Collect appropriate data and analyze it in a meaningful fashion

Improve quality of our services

Get the data into the hands of the people who need it

Increase efficiency and effectiveness

What does it mean for us to be “Data-driven”?

Second Step

Regardless of how good we are, we will strive to be better

We are not asking you to do more with less; we want you to do things different

Doing good is not good enough

Develop a description of our belief system

Third Step

Data2005

Information2010

Knowledge2014

Wisdom2015

Data evolution - Stages

Stage of Data

Data2005

• Had a wealth of data across the agency

• Data silos

• Lack of consistency

Stage of Information

Information2010

•Added value to data and information

• Central location

• Minimized inconsistencies

Stage of Knowledge

Knowledge2014

•Use internal data to select, facilitate, and monitor quality and impact in real time through all our programs

Stage of Wisdom

Wisdom2015

•Strategic planning and decision-making is based to a large extent on internal information, analysis and relevant external information available in the market

Data evolution - Stages

Data2005

Information2010

Knowledge2014

Wisdom2015

• Had a wealth of data across the agency

• Data silos

• Lack of consistency

• Added value to data and information

• Central location

• Minimized inconsistencies

Use internal data to select, facilitate, and monitor quality and impact in real time through all our programs

Strategic planning and decision-making is based to a large extent on internal information, analysis and relevant external information available in the market

Data-driven Organization Lessons learned

I have learned that…

• Transforming to a data-driven organization can take years to achieve

• If the ED is not fully committed to the transformation, nothing happens

• Using the 20/80 rule has been very helpful during the transformation process

• Although NPOs do not have all the economic resources needed to embrace a transformation, there are partners who are waiting for an opportunity to help

Why do I want to change?

Resources

Books•Jim Collins – Good to Great•Allen Grossman – High Performance Nonprofit Organizations

Key Partners•Dominican University – Green MBA Business Program•Sonoma State University – M.A. in Organization Development•United Way of the Bay Area – Impact Learning Circle•Tipping Point Community - Grant-making organization•Skill-based volunteers

Thank you!

Omar CarreraAssociate Executive Director

OmarC@canalalliance.org415-306-0423

www.canalalliance.org