Post on 26-Jun-2015
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Cyberian TechnologiesCyberCloud
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What is the “The Cloud?”
The biggest IT buzzword today is “The Cloud.” What does this really mean to you and your business? You can ask 5 different IT Professionals and get 5 different answers
Cyberian Technologies has worked to create a “CyberCloud” that is filled with products and services that will benefit our client base and their businesses
The idea behind the Cyberian CyberCloud is to help companies better manager their IT costs, while providing a highly available environment for their server infrastructure
CyberCloud Components Co-Location presence powered by Time Warner
Cyberian Technologies has as presence at Time Warner Telecom’s Data Center on 86th Street
Cyberian Technologies high availability setup for virtual server computing
Business Continuation Services Offsite server replication Workgroup Recovery Center VoIP redirection, and data access
CyberCloud Based Monitoring & Support CyberCloud Monitoring & Reporting CyberCloud Helpdesk Assistance
Time Warner’s data center provides important and expensive redundancy Power redundancy and backup
generator
Internet Connectivity Redundancy Time Warner’s fiber ring is connected
into their facility in multiple connections into their facility
Co-Location
Time Warner’s Facility
Co-Location Storage
Dell MD10004.5 TB SAS SAN
Dell MD1000 7.5TB SATA SAN
Scale 3 Node6TB SANIomega NAS
3TB for BackupsIomega NAS3TB for Backup
Storage
Co-Location ServersServers
3 - Dell R410 Servers
Dell 1850 Server Blade Chassis10 Servers
Co-Location Software
Software Components to Create High Availability
CyberCloud Components How do these components help my
business?
The SAN, server, and software components allow Cyberian Technologies to offer costly server high availability to companies of any shapes and sizes at an affordable cost.
The 3 to 4 year hardware/software life cycle for the small business computing infrastructure to go from being a capital expense to an operating cost.
All network equipment and servers in the CyberCloud are monitored by the Cyberian Technologies Helpdesk
Allows companies to establish more of a “fixed” costs for IT services.
CyberCloud Components Common uses for the small business customer?
Hosted Server Environment Web Server Hosting Desktop as a Service Disaster Recovery Replication Offsite Storage Managed IT Services Remote Monitoring
CyberCloudBenefits
• In addition to a monthly cost versus a large 3 year investment CyberCloud also gives you
No extended downtime in the event of a physical hardware outage with an onsite server
Savings on the labor cost of a server crash or failure No concern of power outages affecting the server
environment Flexibility to quickly continue business operations in the
event of a fire or flood to your existing place of business No 3 or 4 year investment of new hardware and software
upgrades Seamless access to applications whether you are in the office
or working at home, or on the road
CyberCloudCons
You don’t own any Microsoft Software Office Internet outage means everyone can’t connect
to the server. Cyberian can provide redundant Internet options that alleviates this issue
CyberCloudQuestions
Questions about the Time Warner Infrastructure?
Questions about practical applications to your business?
CyberCloud Business Continuation
Business Continuation is something that requires proper time and attention to ensure all resources and functions performed by a business can resume in a capacity sufficient enough to maintain normally daily business operations.CyberCloud can help customers remain flexible to running their business in the event of a disaster.
CyberCloud Business Continuation
Offsite server replication Customers can have some or all servers replicated
to the CyberCloud Customers have the option to provide their own
equipment or “rent” space on CyberCloud’s infrastructure as needed
Offsite storage of backups
CyberCloud Business Continuation
Workgroup Recovery CyberCloud can also provide a “war room” office
space for customers that need space for 8 or less people in the event of a disaster
Faxing, VoIP services, web site, Email re-direction, and remote access can easily be configured for customers that have declared a disaster and need to gain quick access to their data
CyberCloudBusiness Continuation Questions
CyberCloud “War Room”
CyberCloudBusiness Continuation Questions
Questions about Business Continuation?
Questions about how to leverage CyberCloud’s virtual infrastructure for your business?
Questions about how CyberCloud can help my business continue normal daily operations in the event of a disaster?
CyberCloud Cloud Based Monitoring
Cloud Based Monitoring CyberCloud uses a Windows agent to monitor Windows PCs, and
Servers, and a “probe” to monitor network related devices These agents report back issues to the CyberCloud helpdesk as it
relates to CPU, Memory, Disk, and Windows Services usage. It can also monitor backups, AV, and specific windows related services as it pertains to applications like Microsoft Exchange, and Microsoft SQL.
Monthly/Weekly reporting is available to allow you to see performance of your environment to better anticipate needing additional HW/SW resources or upgrades before it hinders your business
The agents also possess the ability to perform Microsoft security updates and patches through a policy setup and managed by the CyberCloud helpdesk
CyberCloud Cloud Based Monitoring
Cloud Based Monitoring Server Dashboard
CyberCloud Cloud Based Monitoring
Monitor Reporting - CPU
CyberCloud Cloud Based Monitoring
Monitor Reporting Disk
CyberCloud Cloud Based Monitoring
Monitor Reporting AV Status
CyberCloud Cloud Based Monitoring
Monitor Reporting Services
CyberCloudMonitoring Questions
Questions about CyberCloud Monitoring?
Questions about what is being monitored, and updated?
CyberCloud Cloud Based Monitoring
Cloud Based Helpdesk
CyberCloud’s helpdesk services provides customers with an outsourced solution that is centered around customer service. CyberCloud will take the time to learn the environment, and document relevant information as it might relate to the line of business applications centric to each company.
CyberCloud helpdesk leverages a “secure” remote control to leverage quick and satisfied resolutions to end users issues as they arise.
CyberCloud is staffed to have all calls answered when they come in, and we boast a 99.5% or better answer rate for all incoming calls
CyberCloud Cloud Based Monitoring
Cloud Based Helpdesk
CyberCloud helpdesk technicians working in conjunction with the CyberCloud monitoring agents, gives Cyberian Technologies the ability to provide full managed IT services to small businesses.
CyberCloud also uses a support ticketing system that has cases opened directly from the CyberCloud monitoring agents in the event a problem is detected.
CyberCloud Cloud Based Monitoring
CyberCloud NOC
CyberCloudHelpdesk Questions
How do the helpdesk and monitoring work together?
Questions about what is being monitored, and updated?
Pricing
Please contact Cyberian for Pricing: Disaster Recovery/Business Continuity Cloud Computing Services Monitoring Help Desk Services
Kyle Harveykharvey@cyberianit.com317-926-9000 ext 1203
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