Welcome toWelcome toCyber Café Happy HourCyber Café Happy Hour

Cyber CaféCyber Café

DiscoverDiscover computers and computers andthe internet with usthe internet with us

7 days a week7 days a week

Consumer Center for Health Education & Consumer Center for Health Education & Advocacy (CCHEA); a Project of the Legal Advocacy (CCHEA); a Project of the Legal

Aid Society of San DiegoAid Society of San Diego

Intergenerational Health Advocacy Project (IHAP)Intergenerational Health Advocacy Project (IHAP)

Kristi EvansKristi EvansProject ManagerProject Manager

Kristi EvansKristi Evans

Legal Aid Society of San Diego, Inc.Legal Aid Society of San Diego, Inc.Areas of Practice:Areas of Practice:

Consumer LawConsumer Law

Juvenile LawJuvenile Law

Health & Welfare LawHealth & Welfare Law

Immigration LawImmigration Law

Family LawFamily Law

Housing LawHousing Law

Pro Bono ProgramPro Bono Program::

Program volunteers (attorneys, Program volunteers (attorneys, advocates, law students and advocates, law students and others) offer legal assistance others) offer legal assistance and mediation services to low and mediation services to low income residents of San Diego income residents of San Diego County.County.

Homeless Advocacy Homeless Advocacy Program (HAP):Program (HAP):

HAP provides assistance to HAP provides assistance to homeless individuals with homeless individuals with health & welfare cases.health & welfare cases.

(877) LEGALAID(877) 534-2524

Consumer Center for Health Consumer Center for Health Education & Advocacy (CCHEA)Education & Advocacy (CCHEA)

Medi-CalMedi-Cal

Healthy FamiliesHealthy Families

County Medical Services (CMS)County Medical Services (CMS)

Scripps Mercy hospitals Scripps Mercy hospitals – in Chula Vista and Hillcrest– in Chula Vista and Hillcrest

Health Care Coverage Initiative Program (CI)Health Care Coverage Initiative Program (CI)SSISSI

Outpatient Mental Health Appeals and GrievancesOutpatient Mental Health Appeals and Grievances

1-877-734-32581-877-734-3258

Intergenerational HealthIntergenerational HealthAdvocacy Project (IHAP)Advocacy Project (IHAP)

The Consumer Center developed an The Consumer Center developed an Intergenerational Health Advocacy Project in Intergenerational Health Advocacy Project in which high school and college students along which high school and college students along with trained seniors provide individualized with trained seniors provide individualized health focused computer classes to seniors.health focused computer classes to seniors.

It also provides an opportunity for teens to It also provides an opportunity for teens to develop leadership skills, improve their self-develop leadership skills, improve their self-esteem and gain a better understanding of older esteem and gain a better understanding of older adults.adults.

Questions about Benefits?Questions about Benefits?

Do you have Do you have questions about questions about Medicare, Medicare, Prescription Drugs, Prescription Drugs, Medi-Cal?Medi-Cal?

Do you want to know Do you want to know what benefits you what benefits you qualify for?qualify for?

If you have questions If you have questions or need assistance or need assistance with benefits, see our with benefits, see our advocates in the advocates in the Cyber Café.Cyber Café.

CCHEA/IHAP AdvocatesCCHEA/IHAP Advocates Gissela Topete & Jessica Roadman Gissela Topete & Jessica Roadman

Bilingual consumer health Bilingual consumer health advocates are available advocates are available by drop-in or appointment by drop-in or appointment for assistance and for assistance and information on Medicare, information on Medicare, Medi-Cal and other Medi-Cal and other health-related services. health-related services. Come by the Cyber Café Come by the Cyber Café and take advantage of and take advantage of these wonderful freethese wonderful freeservices!services!

Let’s talk with an Advocate nowLet’s talk with an Advocate now

You can check benefitsYou can check benefitson the Cyber Café computerson the Cyber Café computers

Do you have your Red Dot?Do you have your Red Dot?

To use the Cyber Café:To use the Cyber Café:

You first need to be a You first need to be a member of the Gary & member of the Gary & Mary West Senior Mary West Senior Wellness CenterWellness Center

To be eligible to join To be eligible to join the center, you need the center, you need to be 60 or olderto be 60 or older

Check with the friendly people at Check with the friendly people at the front desk to registerthe front desk to register

Register in the Cyber CaféRegister in the Cyber Café

Once you register Once you register in the Cyber Café in the Cyber Café you will have ayou will have ared dot on your red dot on your Senior Community Senior Community Centers Centers membership card.membership card.

Public ComputersPublic Computers

Computers in the Computers in the Cyber Café are public Cyber Café are public computers. They are computers. They are configured for general configured for general use. Much like a use. Much like a rental car versus your rental car versus your personal car.personal car.

Our Tutors & InternsOur Tutors & Interns

We have tutors and interns available to We have tutors and interns available to help you with your computer questions.help you with your computer questions.

Senior Computer Tutors are also members Senior Computer Tutors are also members of West Senior Wellness Center.of West Senior Wellness Center.

Student Interns are from SDSU and local Student Interns are from SDSU and local high schools.high schools.

Jocelyn Huerta & Jesus OrtegaJocelyn Huerta & Jesus Ortega Juniors from King Chavez High School Juniors from King Chavez High School

Duol & Bree from SDSUDuol & Bree from SDSUhelp on weekendshelp on weekends

Joseph is a Tutor at PotikerJoseph is a Tutor at Potiker

Bill, Betye & MarthaBill, Betye & Marthaare Cyber Café Tutorsare Cyber Café Tutors

Chinese Computer Literacy ClassChinese Computer Literacy Class

On Fridays fromOn Fridays from1:30 pm to 3:30 pm 1:30 pm to 3:30 pm we offer our Chinese we offer our Chinese Speaking seniors a Speaking seniors a chance to practice chance to practice their computer skills.their computer skills.

Maggie Mo is our Maggie Mo is our instructor for this instructor for this class.class.

Then we have our Senior UsersThen we have our Senior Users

Many seniors spend Many seniors spend time with us every time with us every day and have day and have become Power become Power Users.Users.

Raymond is one of Raymond is one of our knowledgeable our knowledgeable computer users.computer users.

Now to Cyber SpaceNow to Cyber Space

Is it the Web or the Internet?Is it the Web or the Internet?

At first you may find At first you may find many of the terms many of the terms used somewhat used somewhat confusingconfusing

There is usually more There is usually more than one way to do than one way to do something or more something or more than one term to than one term to define somethingdefine something

BrowsersBrowsers

A “Browser” is a A “Browser” is a software application software application used to locate and used to locate and display Web pages .display Web pages .

We have two We have two browsers in the browsers in the Cyber Café, Internet Cyber Café, Internet Explorer and Google Explorer and Google Chrome.Chrome.

Browser LanguageBrowser Language

Your Key to the InternetYour Key to the Internet

Email is your key to Email is your key to the internet.the internet.

To sign up for internet To sign up for internet programs, to request programs, to request information, you will information, you will need an email need an email address.address.

EmailEmail

Electronic mail is Electronic mail is referred to as email.referred to as email.

Email predated the Email predated the internet.internet.

Email was a crucial Email was a crucial tool in creating the tool in creating the internet.internet.

Email ProvidersEmail Providers

Safety on the InternetSafety on the Internet

Email is a necessary Email is a necessary and useful tool for the and useful tool for the internet.internet.

Email is also the Email is also the prime cause of prime cause of infecting computers infecting computers and identity theft.and identity theft.

When using email on Public ComputersWhen using email on Public Computers

3 things to remember3 things to remember

1. Never click “stay signed in”1. Never click “stay signed in”

2. Always sign out of accounts2. Always sign out of accounts

3. Take care with attachments3. Take care with attachments

ConsequencesConsequences

Other users may access your personal Other users may access your personal informationinformation

Identity theftIdentity theft

Malicious attachments may harm the Malicious attachments may harm the computercomputer

MalwareMalware

Learn how to avoid Learn how to avoid Viruses, Worms and Viruses, Worms and Trojan Horses Trojan Horses infecting the infecting the computer.computer.

Learn which email Learn which email attachments are not attachments are not safe to open.safe to open.

Phishing Phishing

A high-tech scam that A high-tech scam that uses spam or pop-up uses spam or pop-up messages to trick you messages to trick you into disclosing your credit into disclosing your credit card numbers, bank card numbers, bank account information, account information, Social Security number, Social Security number, passwords, or other passwords, or other sensitive informationsensitive informationDo not respond to email Do not respond to email or pop-up messages or pop-up messages asking for your personal asking for your personal information information

Don’t end up with a sick Don’t end up with a sick computer…computer…

…Or an empty wallet

Search EnginesSearch Engines

are great when you are are great when you are looking for answerslooking for answers

Have a question?Have a question?

You often hear You often hear “Google it” as a way “Google it” as a way to find the answer.to find the answer.

Search engines will Search engines will help you find a link help you find a link that may answerthat may answeryour question.your question.

Google is ourGoogle is ourdefault search engine.default search engine.

How do I save my files?How do I save my files?

Files cannot be saved Files cannot be saved on our public on our public computers.computers.

One option for many One option for many of our users is to of our users is to attach the file to their attach the file to their email and send it to email and send it to themselves.themselves.

Google DocsGoogle Docs

Another option Another option available on the available on the internet is Google internet is Google DocsDocs

With a Google With a Google account you can account you can create, upload and create, upload and save files in Google save files in Google Docs.Docs.

Save DocumentsSave Documents

If you want toIf you want tokeep a keep a documentdocumentfor reference,for reference,you can uploadyou can uploadit to Google it to Google Docs.Docs.

Save PhotosSave Photos

You can also You can also upload a photo upload a photo you want to you want to keepkeep

Share Docs & SecurityShare Docs & Security

You can share You can share documents documents with friends with friends and relatives.and relatives.

You can also You can also keep the keep the document document private, or private, or read only.read only.

Google Docs Power UserGoogle Docs Power User

Bryan is one of Bryan is one of our seniors who our seniors who is a Google is a Google Docs Power Docs Power UserUser

Another option is a Flash DriveAnother option is a Flash Drive

Save your files to a Save your files to a flash drive you keep flash drive you keep with you.with you.

If you complete Cyber If you complete Cyber Café’s Computer Café’s Computer Literacy course or Literacy course or enroll in Medicare enroll in Medicare and/or Benefits Check and/or Benefits Check Up, you will receive a Up, you will receive a flash drive from us.flash drive from us.

Checking up on the newsChecking up on the news

Find a paper in your language Find a paper in your language or from your hometownor from your hometown

NewspapersNewspapers

Spanish NewsSpanish News

Chinese NewsChinese News

Vietnamese NewsVietnamese News

Maybe you’re IrishMaybe you’re Irish

or check out hometown newsor check out hometown news

How about some fun?How about some fun?

Many of our users enjoy Many of our users enjoy playing games.playing games.

Games are available onlineGames are available onlineand on the computerand on the computer

Our users excel at games Our users excel at games

Debra is a star Debra is a star player on Cat player on Cat CornerCorner

Lonnie loves crosswordsLonnie loves crosswords

PhotosPhotos

Scan, save and share your Scan, save and share your personal photos.personal photos.

Archiving Family PhotosArchiving Family Photos

Tony has family Tony has family photos stored on his photos stored on his flash driveflash drive

He is currently He is currently organizing them and organizing them and creating album pages.creating album pages.

Do you enjoy music?Do you enjoy music?

Several options are available Several options are available in the Cyber Caféin the Cyber Café

CDs CDs Online Radio Online Radio Media Player Media Player

If you like videos, try YouTubeIf you like videos, try YouTube

Get your own accountGet your own account

Connie enjoys Connie enjoys YouTube and shares YouTube and shares videos with her son.videos with her son.

Once you have an Once you have an account, you can account, you can upload videos, make upload videos, make comments and share comments and share videos with family and videos with family and friends.friends.

Looking for an address?Looking for an address?

Do you need to know what Do you need to know what bus routes to take?bus routes to take?

Google Maps Street ViewGoogle Maps Street View

Find directions and routesFind directions and routes

Social MediaSocial Media

Social media is a form of electronic Social media is a form of electronic communication where users form online communication where users form online communities to share information, ideas, communities to share information, ideas, personal messages and other content.personal messages and other content.

Some of the most popular social media Some of the most popular social media programs are facebook, twitter and programs are facebook, twitter and YouTube.YouTube.

facebookfacebook

With a facebook With a facebook account you can stay account you can stay in touch with friends in touch with friends and family around the and family around the world.world.

Post updates, share Post updates, share photos and find out photos and find out what is happening what is happening with them.with them.

Stay in touch with us on facebookStay in touch with us on facebook

Senior Community Center is also Senior Community Center is also on facebookon facebook

Our own facebook guruOur own facebook guru

Estelita has Estelita has numerous numerous family and family and friends she friends she checks in checks in with almost with almost every day.every day.

twittertwitter

Twitter is another Twitter is another popular social popular social media tool.media tool.

Twitter lets you Twitter lets you communicate with communicate with people around the people around the world in 140 world in 140 characters or less.characters or less.

The Center & ihap have accountsThe Center & ihap have accounts

There are many other things There are many other things you can do in the realm of you can do in the realm of

cyber space.cyber space.

Check out San Diego LibraryCheck out San Diego Library

Check out grocery shoppingCheck out grocery shopping

Manage banking & financesManage banking & finances

We also have a full suiteWe also have a full suiteof Office programsof Office programs

Word is used to create text documentsWord is used to create text documents

Excel is a spreadsheet programExcel is a spreadsheet program

PowerPoint is used to create PowerPoint is used to create presentations like the one todaypresentations like the one today

WordWord

In Word you can In Word you can create your resume, a create your resume, a letter, a report or any letter, a report or any time of text document time of text document you may need.you may need.

ExcelExcel

Excel is a tool for Excel is a tool for collecting and collecting and calculating data of all calculating data of all types. Beyond types. Beyond arithmetic, it can be arithmetic, it can be formatted to create formatted to create clear, concise reports clear, concise reports and can be sorted and can be sorted and updated with the and updated with the touch of a button.touch of a button.

PowerPointPowerPoint

PowerPoint is a PowerPoint is a useful presentation useful presentation tool for teaching, tool for teaching, tutorials, training and tutorials, training and seminars.seminars.

Test us outTest us out

We have computers along the walls and We have computers along the walls and tutors available to help you take a test tutors available to help you take a test drive.drive.

We also have Cyber Café registration We also have Cyber Café registration forms, so you can get your RED DOT forms, so you can get your RED DOT today.today.

Red Dots AvailableRed Dots Available