Culture: The Forgotten Bit

Post on 23-Aug-2014

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The more failed projects and the more underperforming teams I see the more I am convinced that we focus on the wrong things. Neither technical excellence or even a great team is enough to build sustainable organization that delivers and keep its clients happy. The bit we keep forgetting about is organizational culture. The soul of every organization that heavily affects everything that is happening around. It’s not a surprise. For something as intangible there is no recipe, thus evolving organizational culture is never a sure shot. Bear with me when we explore how to tame this fuzzy beast. You may learn why some of your efforts were failing or how to be a better leader or that it’s time to move on and find a new job. Most of all you will understand one more layer of a complex environment we call a workplace

Transcript of Culture: The Forgotten Bit

Pawel Brodzinski

@pawelbrodzinski

Culture The Forgotten Bit

70% of all major change efforts

in organizations fail

John Kotter

Practices, practices, practices

Beyond practices

organizational culture

the behavior of humans who are part of an organization and the meanings that the people react to their actions includes the organization values, visions, norms, working language, systems, symbols, beliefs, and habits

Source: http://en.wikipedia.org/wiki/Organizational_culture

CHANGE FAILURE

CULTURE PRACTICES RELATED TO

CHANGE FAILURE

CULTURE PRACTICES

ROOT CAUSES

SOLUTIONS

RELATED TO

CHANGE FAILURE

CULTURE PRACTICES

ROOT CAUSES

SOLUTIONS

RELATED TO

CHANGE FAILURE

Culture hacking

DO

PLAN

CHECK

ACT

Mindful use of practice leads to learning

Mindless use of practice leads to cargo cult

organizational culture

the behavior of humans who are part of an organization and the meanings that the people react to their actions includes the organization values, visions, norms, working language, systems, symbols, beliefs, and habits

Source: http://en.wikipedia.org/wiki/Organizational_culture

Culture change can’t be mandated

organizational culture

the behavior of humans who are part of an organization and the meanings that the people react to their actions includes the organization values, visions, norms, working language, systems, symbols, beliefs, and habits

Source: http://en.wikipedia.org/wiki/Organizational_culture

Mission Statements

organizational culture

the behavior of humans who are part of an organization and the meanings that the people react to their actions includes the organization values, visions, norms, working language, systems, symbols, beliefs, and habits

Source: http://en.wikipedia.org/wiki/Organizational_culture

People

Hiring for cultural fit

groupthink

psychological phenomenon that occurs within a group of people, in which the desire for harmony or conformity in the group results in an irrational or dysfunctional decision-making outcome

Source: http://en.wikipedia.org/wiki/Groupthink

Collective intelligence was much

more predictive in terms of

succeeding in complex tasks than

average individual intelligence or

maximal individual intelligence

Anita Woolley

The more women in a team the better collective intelligence*

Source: Anita Woolley: Collective Intelligence in Human Groups

lead·er·ship noun \ˈliːdəʃɪp\

(1) : The action of leading a group of people or an organization, or the ability to do this (2) : The state or position of being a leader

Source: http://www.oxforddictionaries.com/definition/english/leadership

What would happen if we tore down

existing hierarchies?

If constraints are reasonable so would be organization

#NoManagement

Empowerment

Culture pockets

Organizational culture is blood of every organization

Thank you

Pawel Brodzinski brodzinski.com

lunarlogic.io

@pawelbrodzinski