Post on 14-Jul-2015
Corporate Communications
Experience the difference
www.corporatecommunications.hu
+36-70-331-8927
Mission Statement
• Bespoke business courses designed by
professionals for professionals.
• Listening to what you say and adapting
to your needs.
• Adding value at every stage
Company Overview
• Established in 1996 by English partners
• Established head office team
• Many long term teachers and clients
• Native and non-native speaker teachers
• In-company classes, intensives and
skills training
• Convenient offices for intensive training
Customer Commitment
• Full administrative package included
• Fully accredited courses
• Initial & regular level testing / reports
• Regular course review and updates
• Company specific focus and resources
• Value added services included
Methodology
• Language level test & needs analysis
• Bespoke courses & material selection
• Authentic sources, company scenarios
• Reviews, checks and periodic testing
• Communicative business activities
• One-to-one coaching upon request
Extensive Courses
• Bespoke syllabi and programmes
• Goal setting, check backs and tests
• Business English focus
• Group and one-to-one courses
• One-to-one coaching
• Native and non-native speaker teachers
Online Learning
• Small groups and individual
• Flexible times and days
• Bespoke courses and practical activities
• Mixed media interaction:
• skype, wiki, email, sms, twitter, blogs
Intensive Courses
• Bespoke programmes 20 - 50 units p.w.
• Small group and one-to-one courses
• Practical Business English
• Simulations, role play and case studies
• Total immersion with native speakers
• Lunch with trainer on full intensives
Skills Course Overview
• Practical courses for skills development
• Groups or individuals
• Peer feedback facilitation and coaching
• 1 - 3 days depending on language level
• Core framework adapted for each group
• Bespoke materials (industry specific)
Office Communication
• 7 Cs of communication
• Emails, letters and reports
• Handling phone calls
• Telephone and video conferencing
• Meetings & negotiation
• Presenting information
Presentations
• 1 - 3 days depending on language level
• Presentation structure
• Grabbing and keeping attention
• Voice and delivery techniques
• Slide design / visual presentation
• Storytelling and signposting
• Call to action / handling questions
Meetings & Negotiations
• 1 - 3 days depending on language level
• Building a relationship
• Agendas and opening positions
• Empathy / avoiding conflict
• Proposing / agreeing & disagreeing
• Closing a deal / win win solutions
Time Management
• One day course adapted for audience
• Personality types
• Prioritising
• Decision-making and delegating
• Best practice
• Assertiveness / achieving balance
Specialist Topic Course Overview
• Practical language & skills development
• Small groups or individuals
• Peer feedback facilitation and coaching
• 1 – 10 days according to level
• Core framework adapted for each group
• Bespoke materials (industry specific)
Outplacement
• Self appraisal / identifying your USP
• CVs and cover letters
• Job search methods and approaches
• Research and leveraging social media
• Interview skills
• Follow up
HR Skills
• Focus on key elements from framework
• Remuneration and reward
• Role profiles and competencies
• Appraisals for development and reward
• Recruitment and interviewing
• Negotiating and presenting
Customer Service
• Focus on industry specific requirements
• Face to face / body language
• Handling customers by phone
• Call-centre skills / orders, help-desk etc.
• Handling customer complaints
• Case studies
Thank you
• We work within your budget to find
solutions to your skills & language
development needs
• For further information contact:
• info@corporatecommunications.hu
• +36 70 331 8927