Content Strategy Summit 2014: Polishing Your Content Publishing Process

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Presented at the Content Strategy Summit, August 19, 2014. You're starting to incorporate content strategy into your organization, building up (or elbowing your way into) a process that shepherds content from concept to implementation. And yet: there are bottlenecks and broken tools, slowdowns and workarounds. Despite the big ideas and deliverables, the process of producing and publishing content is still awfully messy. Luckily, you've got the skills to improve it. The content strategy work you're already doing can help identify and untangle the knots in your team and workflow, and lead to a more sustainable content production process.

Transcript of Content Strategy Summit 2014: Polishing Your Content Publishing Process

Polishing Your Content Publishing

Process

Content Strategy Summit August 19, 2014

Lisa Maria Martin | @redsesame

Who likes coloring?

Process?

The Writing Process

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Famous Writers’ Sleep Habits & Literary Productivity

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The Daily Routines of Famous Creative People

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(Let’s watch a movie)

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We want a

repeatable, sustainable

process

because we want

repeatable, sustainable

results.

The Process™

The Process™

The Process™

The Process™

The Process™

If only publishing content were this easy.

Content strategy was supposed to make everything perfect.

Our workflow still has challenges.

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Slowdowns

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Unexpected gaps

Workarounds

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Broken tools

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Crayons, man.

Spend time on content,

not firefighting.

Use your skills.

You’re already thinking about:

Communication goals

You’re already thinking about:

Communication goals

Production

You’re already thinking about:

User needs

You’re already thinking about:

User needs Author

You’re already thinking about:

Inventories & audits

You’re already thinking about:

Inventories & audits Process

You’re already thinking about:

Tools & channels

You’re already thinking about:

Tools & channels

Writing & editing

You’re already thinking about:

Sustainable pages

You’re already thinking about:

Sustainable pages

workflows

Content strategist, strategize

thyself.

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The Process™

Real talk o’clock

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The Process™

The (Actual) Process™

The (Actual) Process™

The (Actual) Process™

The (Actual) Process™

The (Actual) Process™

The (Actual) Process™

The (Actual) Process™

The (Actual) Process™

The (Actual) Process™

The (Actual) Process™

Map your

reality.

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• Roles & responsibilities

Pay attention to:

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• Roles & responsibilities • People

Pay attention to:

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• Roles & responsibilities • People • Timing

Pay attention to:

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• Roles & responsibilities • People • Timing • Tools

Pay attention to:

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• Write it.

Make it visible:

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• Write it. • Draw it.

Make it visible:

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• Write it. • Draw it. • Share it.

Make it visible:

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What do we learn?

Is there a disconnect?

Is your team out of order?

Are your resources scarce?

Are you using the wrong tools?

Blame the CMS!

Blame the CMS! Don’t

Now what?

Mind the gaps.

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Advocate for a better process.

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Advocate for a better process.

• Approach

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Advocate for a better process.

• Approach • People

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Advocate for a better process.

• Approach • People • Resources

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Advocate for a better process.

• Approach • People • Resources • Tools

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Iterate and change.

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Be patient.

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Fix your process now.

Do better work later.

Enjoy coloring.

Thank you.

Lisa Maria Martin | @redsesame