COMMUNICATION

SKILLS

Describe a situation where poor communication resulted in an argument or disagreement.

Bellringer:

A process through which two or more people exchange

information.

WHAT IS COMMUNICATION?

Why is Good Communication Important?

Preventing Misunderstandings Unclear communication can cause hurtful misunderstandings.

Building Healthy Relationships Communication is a tool for building good relationships.

Expressing Yourself Good communication skills allow you to let others know what you want and need.

Do you know what the 3 communication styles are?

Communi

cation

Styles

Passive CommunicationA passive communicator

does not offer opposition when

challenged or pressured.

An aggressive communicator is hostile and unfriendly.

Aggressive Communication

When you communicate assertively, you express

yourself in a direct, respectful way.

Assertive Communication

Examples of the different communication styles

Active Listening means letting the speaker know you are listening and clarifying anything confusing.

What does it mean to be an Active Listener?

Paraphrasing means using your own

words to restate what someone else

says.Being a good listener is as important

as being a good speaker!

•Opening your eyes wide•Scratching your head•Opening your mouth wide•Snarling•Scrunching your eyebrows in a “V”•Standing straight and tall•Winking

What is another way we communicate without words?

Body Language

What are other forms of Body Language?

What message do the following forms of body language send?

What do yourfacial

expressions

say about you?