COMMUNICATION SKILLS. Describe a situation where poor communication resulted in an argument or...
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COMMUNIC ATION SKILLS
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A process through which two or more people exchange information.
Transcript of COMMUNICATION SKILLS. Describe a situation where poor communication resulted in an argument or...
COMMUNICATION
SKILLS
Describe a situation where poor communication resulted in an argument or disagreement.
Bellringer:
A process through which two or more people exchange
information.
WHAT IS COMMUNICATION?
Why is Good Communication Important?
Preventing Misunderstandings Unclear communication can cause hurtful misunderstandings.
Building Healthy Relationships Communication is a tool for building good relationships.
Expressing Yourself Good communication skills allow you to let others know what you want and need.
Do you know what the 3 communication styles are?
Communi
cation
Styles
Passive CommunicationA passive communicator
does not offer opposition when
challenged or pressured.
An aggressive communicator is hostile and unfriendly.
Aggressive Communication
When you communicate assertively, you express
yourself in a direct, respectful way.
Assertive Communication
Active Listening means letting the speaker know you are listening and clarifying anything confusing.
What does it mean to be an Active Listener?
Paraphrasing means using your own
words to restate what someone else
says.Being a good listener is as important
as being a good speaker!
•Opening your eyes wide•Scratching your head•Opening your mouth wide•Snarling•Scrunching your eyebrows in a “V”•Standing straight and tall•Winking
What is another way we communicate without words?
Body Language
What are other forms of Body Language?
What message do the following forms of body language send?
What do yourfacial
expressions
say about you?
