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ClientServicesAgreement(CSA)forQstreamSolutionThisClientServicesAgreement(“Agreement”)isenteredintoon_________________,______(“EffectiveDate”)byandbetweenValidityGroupPtyLtd,anAustraliancompany,withitsprincipalplaceofbusinessatLevel27,101CollinsStreet,MelbourneVIC3000(“VALIDITY”),anofficialresellerofQstreamSoftware,and_________________________________,a___________________________________,withitsprincipalplaceofbusinessat________________________________________(“Client”).ThisAgreementgovernsthepurchaseanduseoftheClientServices.

VALIDITYoritsAffiliatesmayprovideClientoritsAffiliateswithcertainClientServicesasdescribedintheOrderFormpursuanttothisAgreement.EachOrderFormconstitutesaseparateagreementbetweenthepartiesexecutingsuchOrderFormandeachsuchOrderFormshallbesubjecttoallthetermsandconditionsofthisAgreement.

ByexecutionofanOrderFormthatreferencesthisAgreement,orbytheexecutionofthisAgreement,ClientagreestothetermsandconditionsofthisAgreementandthoseintheapplicableOrderForm.TheeffectivedatewillbesetforthintheopeningparagraphofthisAgreement,ortotheextentClientexecutesanOrderForminplaceoftheexecutionofthisAgreement,theeffectivedateofthisAgreementshallbethedateoflatestsignatureontheOrderForm.

1. DEFINITIONS “Affiliate”meansanyentitywhichdirectlyorindirectlycontrols,iscontrolledby,orisundercommoncontrolwiththesubjectentity.“Control,”forpurposesofthisdefinition,meansdirectorindirectownershiporcontrolofmorethan50%ofthevotinginterestsofthesubjectentity.

“Course”meansaseriesofquestionscomprisedofDataforinclusioninQstream’sServicesortoanyotherdomainnameorwebsitespecifiedbyQstream.

“Data”meansallelectronicdataorinformationprovidedbyClient,includingwithoutlimitationCourses,forinclusionintheServices,butdoesnotincludedatathatresultsfromClient’suseorUsers’useoftheServicessuchasprogressandtrackingdata.

“OrderForm”meanstheorderingdocuments,includingwithoutlimitationanyapplicableStatementofWorkfortheServiceshereunder,thatareenteredintobetweenClientandVALIDITYfromtimetotime.

“PurchasedServices”meansServicesandClientServicesthatClientoritsAffiliatespurchaseunderaPurchaseOrderForm.

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“Services”means(i)theonline,Web-basedapplicationsandplatformprovidedbyQstreamviahttps://qstream.comoranyothersub-domainnameorwebaddressasdesignatedbyQstreamincludingassociatedofflinecomponents;(ii)otherservicesasmoreparticularlydescribedinanOrderFormand(iii)specificallyexcludesThirdPartyComponents.

“ClientServices”meansanycombinationofAnnualSupport,ProfessionalServices,AuthoringandConsulting.

“AnnualSupport”meansClient’sQstreamsitecreation,KickOffandLaunchSupport,plusprovidingfullunderstandingofQstreamBestPractices,ProvisionofHelpDeskandAccesstoQstreamKnowledgeBase.

“ProfessionalServices”meansProjectManagement&PlanningplusStrategicProjectPlanningplusManagementofOutsourcedSite,User&ContentAdministration.

“Authoring”meanstheconstructofeffectivequalityquestionsandcontentbaseduponClient’strainingmaterialsandwrittenbyourtrainedandcertifiedpersonnel,designedandconstructedspecificallyforusewithinQstreamandeffectivenessonamobiledevice.

“Consulting”meanssupportbyVALIDITYpersonnel.TheseconsultingservicesarefurtherexplainedlaterinthisdocumentandaredesignedtosupportClient’spersonnelintheexecutionoftheirdutiesinregardtotheQstreamsolutions,theinterpretationofdatagathered,andtoassistinthetransferofthatdataintousableinformationbytheClientorganisation.

“AdminGroup”meansadesignatedindividualwhoservesastheprimaryinterfacetotheVALIDITYQstreamClientServicesConsultant.Agroupcansupportasinglecountryorbusinessunit,ormultiplecountriesandbusinessunits.

“Users”meansindividualswhoareauthorisedbyClienttousethevariousServicesandClientServices,forwhomsubscriptionstoaQstreamServicehavebeenpurchased,andwhohavebeensupplieduseridentificationsandpasswordsbyClient(orbyVALIDITYatClient’srequest).UsersmayincludebutarenotlimitedtoClientemployees,consultants,contractorsandagents;orthirdpartieswithwhichClienttransactsbusiness.

2. PURCHASE OF SERVICES 2.1.ClientisprovidedtherighttopurchaseQstreamSoftwareLicensesunderthisAgreement.ThetermsofsupplyofthosesoftwarelicensesarecoveredunderaseparateMasterSubscriptionAgreementwithQstream.VALIDITYGroupshallmakethePurchasedSoftwareLicensesavailabletoClientpursuanttothisAgreementandtherelevantPurchaseOrderFormsduringthetermofthisAgreement.Byacceptingthe

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termsofthisAgreement,ClientisalsoagreeingtothetermsoftheQstreamMasterSubscriptionAgreement.

3. PURCHASE OF CLIENT SERVICES 3.1.ClientisprovidedaccesstoallClientServicesunderthisAgreement.VALIDITYprovidesfullsupporttoClientUsers,CompaniesandAffiliateswhowishtoaccesssupportservicesfortheexecutionanddeliveryoftheQstreamsolution.TheseservicesaredesignedtodeliverafullyoutsourcedsolutionforClient,therebyensuringthatitisprovidedwithfullyqualifiedservicesforthedeliveryanduseofQstream.TheseServicesareoutlinedbelow.

3.1.1.AnnualSupport.VALIDITYwillprovideforeachAdminGroup,theestablishmentofauniquesite,thecreationofareportingstructuretogeneratereportsspecifictothebusinessunitsstructureandreportingrequirements,togetherwithsupportandassistancefortheQstreamKickOffandLaunch,plusprovidingmanagementwithafullunderstandingofQstreamBestPractices,andtheProvisionandAccesstoHelpDesksupport.

3.1.2.PremierOutsourcedServices.TheprovisiontoeachAdminGroupoftheVALIDITYPremierServicesensuresthatClientaccessesafullrangeofcomprehensiveservicesandofferings,designedspecificallyforClientanddeliveringafullyoutsourcedsolution.

1) QstreamProgramSupport.YourdedicatedCustomerSuccessConsultantprovidesongoinghelpwithstrategicplanningandprogrammanagement,andmonitorstheoverallsuccessofyourdeployment.YourdedicatedProjectManagementConsultantwillensurethesuccessofeveryQstream,assistingwithprojectplanning,management,andbestpractices.

2) StrategicProgramConsulting.Theserviceincludesquarterlystrategicplanningmeetingstounderstandyourbusinessgoalsandchangeinitiatives.Wecollaborateonacustomersuccessplanwitha12-monthQstreamcalendardesignedtohelpyouachieveyourbusinessgoals.Wealsoprovidequarterlyexecutivereviewmeetingstodiscussinsightsandoutcomes,andtoensurethatyourdeploymentisprovidingthemaximumvalue.

3) ProjectManagementandPlanning.Thisservicebeginswithaprojectkickoffmeetingandcontinueswithplanningmeetings,recommendationsonsettingsandcommunications,andpost-Qstreamreviews.YourdedicatedProjectManagementConsultantalsoprovidesongoingguidanceandsupportforyourQstreamProgramManager.

4) ContentReviewandAdministration.Qualitycontentisessential.Wereviewyourcontentandprovideafeedbackreportwithspecific

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recommendationsforyourconsideration.Wealsomanageyourcontent,includingbuildingandtestingyourQstreams.

5) SiteandUserAdministration.OurexperiencedQstreamAdministratorshandlealltheadmintasksforyourQstreamplatform.Thisincludessitesetupandbranding,useradministrationandupdates,andmanagementhierarchyplanningandmanagement.Wealsomonitorandco-moderateyourQstreamstomaximisetheirsuccess.

6) End-UserSupport.Weprovideemail-basedsupportforyourQstreamparticipantsandmanagers.WerespondquicklytoquestionssothatyourusersstayengagedandsatisfiedwiththeirQstreamexperience.

7) TrainingandMentoring.Weprovideongoingopportunitiesfortrainingandmentoring.Ourstructuredtrainingprogramscoversiteadministration,buildingQstreams,reporting,andQstreambestpractices.

3.1.3.AuthoringServices.TheconstructofthequestionsusedinanyQstreamprojectisofparamountimportanceinensuringthatoutcomesandobjectivesareachieved.VALIDITYprovidesClientwithafullyoutsourcedauthoringservicetoeachAdminGroup.Client’sentireorganisationcanengagewithourCertifiedQstreamTeamonfullauthoringservices.

BasedupontheClient’strainingandlearningmaterials,ourAuthoringteamwillusethoseClientmaterialsintheconstructofquestionsandanswersrequiredforuse,bothwithintheconfinesofQstreamaswellasinthebestuseofMobileLearning,combiningBigData,GamificationandNeuroscience.

Qstreamiscurrentlyavailablein18languagesandasthislistexpands,soautomaticallywilltheClient’saccesstothoselanguages.Translationswhenrequiredareaseparatecostandwillbequoteduponrequest,andinvoicedseparately.

4. CONSULTING 4.1.Whererequired,ClientmayaccessVALIDITYtoprovideConsultingservicesinanyofthefollowingareas:

- DevelopClientspecificsolutions.- SupporttheuseandinternalisationoftheQstreamsolutionandtheuseand

interpretationofreports.- DevelopClientleadershipandmanagementskillsandprocessesto

accuratelyinterpretQstreamreportsanddata.

4.2.Thedevelopmentandco-ordinationwithClientofCoachingtoolsandsystemsandwhereappropriate,thedesignofsuitabletoolsandsystemsfortheuseofClientmanagement.

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4.3.EachConsultingengagementmaybescopedtothespecificneedandrequirementsoftheUsersatthetime.

5. RESPONSIBILITIES 5.2.VALIDITYResponsibilities.VALIDITYshall:(i)provideClientwiththehigheststandardofClientServicestowhichtheyareentitled;(ii)usecommerciallyreasonableeffortstomaketheClientServicesavailableand(iii)providetheClientServicesinaccordancewithapplicablelawsandgovernmentregulations.

5.2.ClientResponsibilities.Clientshall(i)beresponsibleforUsers’compliancewiththeMasterSubscriptionAgreementwithQstream,and(ii)beresponsibleforensuringthatALLClientUsersareawareofthisAgreementanditsapplicationandthatallpurchasesofQstreamServicesandClientServiceswillbemadeviaVALIDITYGroupandthisAgreement.

6. FEES AND PAYMENT FOR PURCHASED SERVICES 6.1.ClientSubscriptionandUserFees(Services).AssetforthintheapplicableOrderForm,Client’saccesstotheServicesissubjecttoitspaymenttoVALIDITYofthefeesdefinedintheapplicableOrderForm.ExceptasotherwisestatedinanOrderForm,(i)feesarequotedandpayableinUnitedStatesdollars(ii)feesarebasedonServiceslicensedandnotactualusage,(iii)paymentobligationsarenon-cancelableandfeespaidarenon-refundable,and(iv)thenumberofUsersubscriptionslicensedcannotbedecreasedduringtherelevantSubscriptionTermstatedontheOrderForm.

6.2.ClientServices.AssetforthintheapplicableOrderForm,ClientServicesasdefinedintheOrderFormwillbeprovidedbyVALIDITYaspermutuallyagreedtimeline.

6.3.InvoicingandPayment.UponreceiptofafullyexecutedOrderForm,VALIDITYwillinvoiceClientforallfeesontheOrderForm.Allfeesaredueandpayablenetthirty(30)daysfromdateofinvoiceunlessotherwisestatedinanOrderForm.ClientisresponsibleforprovidingavalidPurchaseOrderoralternativedocumentreasonablyacceptabletoVALIDITY,whichcontainsaccuratebillingandcontactinformation.

6.4.OverdueCharges.IfanychargesarenotreceivedfromClientbytheduedate,thenatVALIDITY’sdiscretion,(a)suchchargesmayaccruelateinterestattherateof1.5%oftheoutstandingbalancepermonth,orthemaximumratepermittedbylaw,whicheverislower,fromthedatesuchpaymentwasdueuntilthedatepaid,and/or(b)VALIDITYmayconditionfuturesubscriptionrenewalsandOrderFormsonpaymenttermsshorterthanthosespecifiedinSection6.3(InvoicingandPayment).

6.5.SuspensionofPurchasedServices.IfanyamountowingbyClientunderthisoranyotheragreementforVALIDITYPurchasedServicesisthirty(30)ormoredaysoverdue,VALIDITYmay,withoutlimitingitsotherrightsandremedies,accelerateClient’sunpaid

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feeobligationsundersuchagreementssothatallsuchobligationsbecomeimmediatelydueandpayable,andsuspendVALIDITY’sPurchasedServices(s)toClientuntilsuchamountsarepaidinfull.

6.6.PaymentDisputes.VALIDITYshallnotexerciseitsrightsunderSection6.4(OverdueCharges)or6.5(SuspensionofPurchasedService(s)iftheapplicablechargesareunderreasonableandgood-faithdisputeandClientiscooperatingdiligentlytoresolvethedispute.

6.7.Taxes.Unlessotherwisestated,VALIDITYfeesdonotincludeanytaxes,levies,dutiesorsimilargovernmentalassessmentsofanynature,includingbutnotlimitedtoGST,sales,orusetaxes,assessablebyanylocal,state,provincial,federalorforeignjurisdiction(collectively,“Taxes”).ClientisresponsibleforpayingallTaxesassociatedwithClientpurchaseshereunder.IfVALIDITYhasthelegalobligationtopayorcollectTaxesforwhichClientisresponsibleunderthisparagraph,theappropriateamountshallbeinvoicedtoandpaidbyClient,unlessClientprovidesVALIDITYwithavalidtaxexemptioncertificateauthorisedbytheappropriatetaxingauthority.Forclarity,VALIDITYissolelyresponsiblefortaxesassessableagainstitbasedonitsincome,propertyandemployees.IfClientisrequiredtowithholdincomeorcorporationtaxorasimilartaxfromanypaymenttoVALIDITYunderthisagreement,Clientshallbeentitledtowithholdordeductsuchtaxfromthegrossamounttobepaid.However,Clientshalluseallendeavourstoreduceanysuchwithholdingtaxpayabletothelowestpossibleratesubjecttocompliancewithallapplicablelawsanddoubletaxationtreaties.VALIDITYwillcooperatewithClienttotheextentthatisnecessarytoapplyforsuchreduction,especiallyby,butnotlimitedtoprovidingthenecessaryformstoClientortherelevanttaxauthority.Otherwise,Clientisentitledtowithholdtaxatstandardratesaccordingtotherelevantlaws.

7. PROPRIETARY RIGHTS 7.1.ReservationofRights.VALIDITYreservesallrights,titleandinterestinandtotheClientServices,includingallIntellectualPropertyRights,andnothingcontainedhereinshallbeconstruedsoastotransferanysuchrightstoClient.Further,ClientshallnotdivulgeordiscloseorpermitanyofitsemployeesoragentstodivulgeordiscloseanyIntellectualPropertyRightsintheClientServicesexceptasexpresslypermittedinthisAgreement.

7.2.OwnershipofData.AsbetweenVALIDITYandClient,Clientownsallrights,titleandinterestinandtoallofClient’sData.

8. DEFERRALS OF SERVICES AND/OR CLIENT SERVICES 8.1.Services.IftheClientrequeststheServicestobedeferredtoadatemorethanonemonthaftertheoriginallyagreedcommencementdate,orindefinitely,thiswillbetreatedasacancellationandtheprovisionsofClause9willapply.

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8.2.ClientServices.IftheClientrequeststheClientServicestobedeferredtoadatelessthanonemonthafterthecommencementdateasoriginallyagreed,andsucharequestismadelessthanthirty(30)daysbeforesuchcommencementdate,Clientshallthereuponbeliabletopaythefullfeesapplicable.Inaddition,VALIDITYreservestherighttochargeClientinrespectofanyadditionalcosts(includinglabourandmaterialcostsandmeetingfacilitycancellationfee)incurredinconnectionwiththedeferralandpresentationoftheClientServicesatalaterdate.

9. CANCELLATION 9.1.CancellationofSubscriptionandUserFees(Services)iscoveredinthisAgreementinclause6.1and9.1andintheQstreamMasterSubscriptionAgreementinclause5.1.

9.2.CancellationofClientServicescannotbeacceptedwithinfifteen(15)businessdaysleadinguptothecommencementdatefortheClientServicessetoutintheOrderForm.IfClientcancelstheClientServicesduringthat15-dayperiod,thenthefullfeeforeachstageshallbepayable(eveniftheoriginalagreementwasmadewithinthatperiod).

9.3.VALIDITYwillacceptacancellationmadeinwritingandreceivedmorethanfifteen(15)businessdayspriortothecommencementdateoftheClientServices,butuponsuchacancellationClientwillpay,inlieuofthefullprice,acancellationchargetoVALIDITY(togetherwithanytaxesapplicable)asoutlinedbelow:

No.ofDaysPriortoEngagement CancellationCharge

16–20BusinessDays 40%ofTotalInvestment

21–30BusinessDays 25%ofTotalInvestment

10. TRAVEL AND INCIDENTAL EXPENSES 10.1.Wheretravelisrequired,itwillbedoneattheClient’scostandagreedinadvanceinwriting.Ifagreedandrequired,itwillbebilledatcostplus5%foradministrationoverheads.TravelwillbeinlinewiththeVALIDITY’snormalairlinecarrierofchoiceandatthestandardoftravelnormalforaseniorexecutivewithinthecompany.

10.2.AccommodationforVALIDITYpersonnelwhilsttravelingwillbeataminimumof5-Starstandard.SuitablemealallowancesandgroundtransferswillbeinvoicedtotheClientseparately,withreceipts.

11. FORCE MAJEURE 11.1.IfVALIDITYoranyofitsemployeesisdirectlyorindirectlydelayedorpreventedfromfulfillingtheirobligationsunderthisAgreementbyreasonofActofGod,war,riot,

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civilcommotion,strike,tradedispute,fire,breakdown,interruptionofordelayintransport,governmentaction,regulationorrequestorbyanyothercausewhatsoever(whetherofanylikenaturetothosespecifiedaboveornot)outsidetheircontrol,VALIDITYshallbeundernoliabilitytoClientandshallbeentitledatitsownoption(tobenotifiedinwritingtotheClient)tocancelthiscontractwithoutliabilityonVALIDITY’spartandshallnotbeliableinanywayforlossordamagearisingdirectlyorindirectlythrough,orinconsequenceofanysuchevent.

11.2.IfClientisdirectlyorindirectlydelayedorpreventedfromfulfillingtheirobligationsunderthisAgreementbyreasonofActofGod,war,riot,civilcommotion,strike,tradedispute,fire,breakdown,interruptionofordelayintransport,governmentaction,regulationorrequestorbyanyothercausewhatsoever(whetherofanylikenaturetothosespecifiedaboveornot)outsidetheircontrol,theClientshallbeundernoliabilitytoVALIDITYandshallbeentitledatitsownoption(tobenotifiedinwritingtoVALIDITY)tocancelthiscontractwithoutliabilityonitspartandshallnotbeliableinanywayforlossordamagearisingdirectlyorindirectlythrough,orinconsequenceofanysuchevent.

12. CONFIDENTIALITY 12.1.ANonDisclosureAgreementshouldbeineffectbetweenClientandVALIDITYGroupPtyLtd.

12.2.DefinitionofConfidentialInformation.Asusedherein,”ConfidentialInformation”meansallconfidentialinformationdisclosedbyaparty(“DisclosingParty”)totheotherparty(“ReceivingParty”),whetherorallyorinwriting,thatisdesignatedasconfidentialorthatreasonablyshouldbeunderstoodtobeconfidentialgiventhenatureoftheinformationandthecircumstancesofdisclosure.ClientConfidentialInformationshallincludeClientData;OurConfidentialInformationshallincludetheClientServices;andConfidentialInformationofeachpartyshallincludethetermsandconditionsofthisAgreementandallOrderForms,aswellasbusinessandmarketingplans,technologyandtechnicalinformation,productplansanddesigns,andbusinessprocessesdisclosedbysuchparty.However,ConfidentialInformation(otherthanClientData)shallnotincludeanyinformationthat(i)isorbecomesgenerallyknowntothepublicwithoutbreachofanyobligationowedtotheDisclosingParty,(ii)wasknowntotheReceivingPartypriortoitsdisclosurebytheDisclosingPartywithoutbreachofanyobligationowedtotheDisclosingParty,(iii)isreceivedfromathirdpartywithoutbreachofanyobligationowedtotheDisclosingParty,or(iv)wasindependentlydevelopedbytheReceivingParty.

12.3.ProtectionofConfidentialInformation.ExceptasotherwisepermittedinwritingbytheDisclosingParty,(i)theReceivingPartyshallusethesamedegreeofcarethatitusestoprotecttheconfidentialityofitsownconfidentialinformationoflikekind(butinnoeventlessthanreasonablecare)nottodiscloseoruseanyConfidential

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InformationoftheDisclosingPartyforanypurposeoutsidethescopeofthisAgreement,and(ii)theReceivingPartyshalllimitaccesstoConfidentialInformationoftheDisclosingPartytothoseofitsemployees,contractorsandagentswhoneedsuchaccessforpurposesconsistentwiththisAgreementandwhohavesignedconfidentialityagreementswiththeReceivingPartycontainingprotectionsnolessstringentthanthoseherein.

12.4.CompelledDisclosure.TheReceivingPartymaydiscloseConfidentialInformationoftheDisclosingPartyifitiscompelledbylawtodoso,providedtheReceivingPartygivestheDisclosingPartypriornoticeofsuchcompelleddisclosure(totheextentlegallypermitted)andreasonableassistance,attheDisclosingParty’scost,iftheDisclosingPartywishestocontestthedisclosure.IftheReceivingPartyiscompelledbylawtodisclosetheDisclosingParty’sConfidentialInformationaspartofacivilproceedingtowhichtheDisclosingPartyisaparty,andtheDisclosingPartyisnotcontestingthedisclosure,theDisclosingPartywillreimbursetheReceivingPartyforitsreasonablecostofcompilingandprovidingsecureaccesstosuchConfidentialInformation.

13. WARRANTIES AND DISCLAIMERS 13.1.VALIDITYWarranties.VALIDITYwarrantsthattheClientServicesshallbefulfilledinaccordancewiththeOrderForm.Foranybreachofsuchwarranty,Client’ssoleandexclusiveremedyshallbeasprovidedinSection16.3(TerminationforCause)andSection16.4(PaymentuponTermination)below.

13.2.MutualWarranties.EachpartyrepresentsandwarrantsthatithasthelegalpowertoenterintothisAgreement.

13.3.Disclaimer.EXCEPTASEXPRESSLYPROVIDEDHEREIN,NEITHERPARTYMAKESANYWARRANTIESOFANYKIND,WHETHEREXPRESS,IMPLIED,STATUTORYOROTHERWISE,ANDEACHPARTYSPECIFICALLYDISCLAIMSALLIMPLIEDWARRANTIES,INCLUDINGANYWARRANTIESOFMERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE,TOTHEMAXIMUMEXTENTPERMITTEDBYAPPLICABLELAW.

14. MUTUAL INDEMNIFICATION 14.1.IndemnificationbyVALIDITY.VALIDITYshalldefendClientagainstanyclaim,demand,suit,orproceedingmadeorbroughtagainstClientbyathirdpartyallegingthattheuseoftheClientServicesusedinaccordancewiththisAgreementinfringesormisappropriatestheintellectualpropertyrightsofathirdparty(a“Claim”),andshallindemnifyClientfromandagainstsuchClaimandwillpayallcostsanddamagesincludingreasonablelawyer’sfeesattributedtosuchClaimandfinallyawardedagainstClient,providedthatClient(a)promptlygivesVALIDITYwrittennoticeoftheClaim;(b)givesVALIDITYsolecontrolofthedefenceandsettlementoftheClaim(providedthatVALIDITYmaynotsettleanyClaimunlessthesettlementunconditionallyreleasesClient

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ofallliability);and(c)providetoVALIDITYallreasonableassistance,atVALIDITY’sexpense.IfVALIDITYreceivesinformationaboutaninfringementormisappropriationclaimrelatedtotheClientServices,VALIDITYmayatitssolediscretionandelectionatnocosttoClienteither:(i)modifytheClientServicesothatitnolongerinfringesormisappropriates,withoutbreachingthewarrantiesunderSection13.1,(ii)obtainalicenseforClient’scontinueduseofthatClientServiceinaccordancewiththisAgreement,or(iii)terminateClient’saccesstothatClientServiceuponthirty(30)days’writtennoticeandrefundClientanyprepaidfeescoveringtheremainderofthetermoftheterminatedClientService.TheabovedefenceandindemnificationobligationsdonotapplytotheextentaClaimarisesfromClient’sbreachofthisAgreementortheunauthorisedmodificationoftheClientServices.

14.2.IndemnificationbyClient.ClientshalldefendVALIDITYagainstanyclaim,demand,suitorproceedingmadeorbroughtagainstVALIDITYbyathirdpartyallegingthatClient’sData,orClient’suseoftheClientServicesinviolationofthisAgreement,infringesormisappropriatestheintellectualpropertyrightsofathirdpartyorviolatesapplicablelaw,andshallindemnifyVALIDITYforanydamages,attorneyfeesandcostsfinallyawardedagainstVALIDITY,providedthatVALIDITY(a)promptlygivesClientwrittennoticeoftheclaim;(b)givesClientsolecontrolofthedefenceandsettlementoftheclaim(providedthatClientmaynotsettleanyclaimunlessthesettlementunconditionallyreleasesVALIDITYofallliability);and(c)providestoClientallreasonableassistanceatClient’sexpense.

14.3.ExclusiveRemedy.ThisSection14(MutualIndemnification)statestheindemnifyingparty’ssoleliabilityto,andtheindemnifiedparty’sexclusiveremedyagainst,theotherpartyforanytypeofClaimdescribedinthisSection.

15. LIMITATION OF LIABILITY 15.1.LimitationofLiability.NOTWITHSTANDINGANYTHINGTOTHECONTRARYINTHISAGREEMENT,INNOEVENTSHALLVALIDITY’SMAXIMUMCUMULATIVELIABILITYREGARDLESSOFTHEFORMSOFACTIONWITHRESPECTTOANYSINGLEINCIDENTARISINGOUTOFORRELATEDTOTHISAGREEMENT,WHETHERINCONTRACT,TORT(INCLUDINGNEGLIGENCE)ORUNDERANYOTHERTHEORYOFLIABILITY,EXCEEDTHELESSEROF(i)TOTALAMOUNTPAIDBYCLIENTUNDERTHEAPPLICABLEORDERFORMFORTHESERVICESINQUESTIONFORTHEMOSTRECENTTWELVE(12)MONTHSPRIORTOTHETIMESUCHLIABIITYAROSEOR(ii)$10,000.THEFOREGOINGSHALLNOTLIMITCLIENT’SPAYMENTOBLIGATIONSUNDERSECTION6(FEESANDPAYMENTFORPURCHASEDSERVICES).NOACTION,REGARDLESSOFFORM,ARISINGFROMORPERTAININGTOTHESERVICESMAYBEBROUGHTBYCLIENTMORETHANONE(1)YEARAFTERSUCHACTIONHASACCRUED.

15.2.ExclusionofConsequentialandRelatedDamages.NOTWITHSTANDINGANYTHINGTOTHECONTRARYINTHISAGREEMENT,INNOEVENTSHALLEITHERPARTY

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HAVEANYLIABILITYTOTHEOTHERPARTYFORANYLOSTPROFITSORREVENUESORFORANYINDIRECT,SPECIAL,INCIDENTAL,CONSEQUENTIAL,COVERORPUNITIVEDAMAGESHOWEVERCAUSED,WHETHERINCONTRACT,TORT(INCLUDINGNEGLIGENCE)REGARDLESSOFTHETHEORYOFLIABILITY,WHETHERORNOTEITHERPARTYHASBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES.THEFOREGOINGDISCLAIMERSHALLNOTAPPLYTOTHEEXTENTPROHIBITEDBYAPPLICABLELAW.

16. TERM AND TERMINATION 16.1.TermofAgreement.ThisAgreementcommencesonthedateClientacceptsitandcontinues,subjecttoterminationforcausebelow,untilallUsersubscriptionsgrantedinaccordancewiththisAgreementhaveexpiredorbeenterminated.

16.2.TermofUserSubscriptions.UsersubscriptionspurchasedbyClientcommenceonthestartdatespecifiedintheapplicableOrderFormandcontinueforthesubscriptiontermspecifiedtherein.

ExceptasotherwisespecifiedintheapplicableOrderForm,allUsersubscriptionsshallautomaticallyrenewforadditionalsubscriptionperiodsofthesamelengthasthecurrentsubscriptionperiod,unlesseitherpartygivestheothernoticeofnon-renewalatleastthirty(30)daysbeforetheendoftherelevantSubscriptionTerm.Theper-unitpricingduringanysuchrenewalperiodshallbethesameasthatduringtheimmediatelypriortermunlessVALIDITYhasgivenClientwrittennoticeofapriceincreaseatleastthirty(30)daysbeforetheendofthepriorterm,inwhichcasethepriceincreaseshallbeeffectiveuponrenewalandthereafter.

16.3.TerminationforCause.EitherpartymayterminatethisAgreementforcause:(i)uponthirty(30)dayswrittennoticetotheotherpartyofamaterialbreachifsuchbreachremainsuncuredattheexpirationofsuchperiod,or(ii)iftheotherpartybecomesthesubjectofapetitioninbankruptcyoranyotherproceedingrelatingtoinsolvency,receivership,liquidationorassignmentforthebenefitofcreditors.

16.4.PaymentuponTermination.UponanyterminationforcausebyVALIDITY,ClientshallpayanyunpaidfeescoveringtheremainderofthetermofallOrderForms.InnoeventshallanyterminationrelieveClientoftheobligationtopayanyfeespayabletoVALIDITYfortheperiodpriortotheeffectivedateoftermination.

16.5.ReturnofClientData.UponwrittenrequestbyClientmadewithinthirty(30)daysaftertheeffectivedateofterminationofthisAgreement,VALIDITYwillmaketheDataavailabletoClientforexportordownload.Aftersuch30-dayperiod,VALIDITYshallhavenoobligationtomaintainorprovideClientwithanyData.

16.6.SurvivingProvisions.Section6(FeesandPaymentforPurchasedServices),7(ProprietaryRights),12(Confidentiality),13.3(Disclaimer),14(MutualIndemnification),15(LimitationofLiability),16.4(RefundorPaymentupon

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Termination),16.5(ReturnofClientData),17(GoverningLawandJurisdiction;Notice)and18(GeneralProvisions)shallsurviveanyterminationorexpirationofthisAgreement.

17. GOVERNING LAW AND JURISDICTION; NOTICE 17.1.GoverningLawandJurisdiction.ThisAgreementwillbegovernedbythelawsoftheStateofVictoria,Australiawithoutregardtoitsprinciplesofconflictsoflawwhichmightrequiretheapplicationofthelawsofanyotherjurisdiction.Jurisdictionandvenueofanyactionsorproceedingstoconstrue,interpret,enforceortorecoveraremedyforthebreachofthisAgreementshallbeintheStateandFederalCourtslocatedinMelbourne,Victoria,Australia.

17.2.MannerofGivingNotice.ExceptasotherwisespecifiedinthisAgreement,allnotices,permissionsandapprovalshereundershallbeinwritingandshallbedeemedtohavebeengivenupon:(i)thefifthbusinessdayaftermailing,or(ii)thefirstbusinessdayaftersendingbyemail(providedemailshallnotbesufficientfornoticesofterminationoranindemnifiableclaim).NoticestoClientshallbeaddressedtotheaddresssetforthintheopeningparagraphofthisAgreement,andinthecaseofbilling-relatednotices,totherelevantbillingcontactdesignatedbyClient.NoticestoVALIDITYshallbeaddressedto:VALIDITYGroupPtyLtd,Level27,101CollinsStreet,Melbourne,Victoria3000,Australia.

17.3.WaiverofJuryTrial.EachpartyherebywaivesanyrighttojurytrialinconnectionwithanyactionorlitigationinanywayarisingoutoforrelatedtothisAgreement.

18. GENERAL PROVISIONS 18.1.Anti-Corruption.Clienthasnotreceivedorbeenofferedanyillegalorimproperbribe,kickback,payment,gift,orthingofvaluefromanyofVALIDITY’semployeesoragentsinconnectionwiththisAgreement.ClientshallreportanyviolationoftheaboverestrictiontoVALIDITY.

18.2.CompliancewithLaws.Eachpartywillcomplywithallapplicableinternational,national,state/provincialandlocallaws,regulations,ordinancesandcodes,andanyapplicableanti-briberylaws,economicortradesanctions,exportcontrolsandsecuritieslaws,noworhereafterineffect.

18.3.Publicity.ClientherebygrantsVALIDITYtherighttodisplayinitsmarketingandadvertisingmaterials(includingwithoutlimitation,websites,productliterature,newsletters,andpressreleases)thatClientisaclientofVALIDITY.

18.4.RelationshipoftheParties.Thepartiesareindependentcontractors.ThisAgreementdoesnotcreateapartnership,franchise,jointventure,agency,fiduciaryoremploymentrelationshipbetweentheparties.

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18.5.NoThird-PartyBeneficiaries.Therearenothird-partybeneficiariestothisAgreement.

18.6.WaiverandCumulativeRemedies.NofailureordelaybyeitherpartyinexercisinganyrightunderthisAgreementshallconstituteawaiverofthatright.Otherthanasexpresslystatedherein,theremediesprovidedhereinareinadditionto,andnotexclusiveof,anyotherremediesofapartyatlaworinequity.

18.7.Severability.IfanyprovisionofthisAgreementisheldbyacourtofcompetentjurisdictiontobecontrarytolaw,theprovisionshallbemodifiedbythecourtandinterpretedsoasbesttoaccomplishtheobjectivesoftheoriginalprovisiontothefullestextentpermittedbylaw,andtheremainingprovisionsofthisAgreementshallremainineffect.

18.8.Assignment.Neitherpartymayassignanyofitsrightsorobligationshereunder,whetherbyoperationoflaworotherwise,withoutthepriorwrittenconsentoftheotherparty;providedhowever,eitherpartymayassignthisAgreementinitsentirety(includingallOrderForms),withoutconsentoftheotherparty,toitsAffiliateorinconnectionwithamerger,acquisition,corporatereorganisation,orsaleofallorsubstantiallyallofitsassetsnotinvolvingadirectcompetitoroftheotherparty.Aparty’ssoleremedyforanypurportedassignmentbytheotherpartyinbreachofthisparagraphshallbe,atthenon-assigningparty’selection,terminationofthisAgreementuponwrittennoticetotheassigningparty.Subjecttotheforegoing,thisAgreementshallbindandinuretothebenefitoftheparties,theirrespectivesuccessorsandpermittedassigns.

18.9.EntireAgreement.ThisAgreement,includingallexhibitsandaddendaheretoandallOrderForms,constitutestheentireagreementbetweenthepartiesandsupersedesallpriorandcontemporaneousagreements,proposalsorrepresentations,writtenororal,concerningitssubjectmatter.Nomodification,amendment,orwaiverofanyprovisionofthisAgreementshallbeeffectiveunlessinwritingandeithersignedoracceptedelectronicallybythepartyagainstwhomthemodification,amendmentorwaiveristobeasserted.However,totheextentofanyconflictorinconsistencybetweentheprovisionsinthebodyofthisAgreementandanyexhibitoraddendumheretooranyOrderForm,thetermsofsuchexhibit,addendumorOrderFormshallprevail.Notwithstandinganylanguagetothecontrarytherein,notermsorconditionsstatedinClient’spurchaseorderorotherorderdocumentation(excludingOrderForms)shallbeincorporatedintoorformanypartofthisAgreement,andallsuchtermsorconditionsshallbenullandvoid.

18.10.Signatory.Bysigningbelow,ClientrepresentsthatitssignatoryhastheauthoritytobindtheClienttothetermsofthisAgreement.

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INWITNESSWHEREOF,thePartiesheretohavecausedthisAgreementtobeexecutedasoftheEffectiveDate.

Agreedforandonbehalfof:

[ClientOrganisation]

(TheClient)

VALIDITYGroupPtyLtd

(TheCompany)

Signed ________________________ Signed ________________________

Name(print)

________________________ Name(print)

________________________

Position ________________________ Position ________________________

Date ________________________ Date ________________________