Catalyzing change

Post on 27-Jan-2015

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How do you go about changing things? My view is a based on a remix of a few models (innovation diffusion, PDSA, rider/elephant, Virginia Satir, Kotter's 8 steps) + my own experience as a change catalyst.

Transcript of Catalyzing change

CATALYZING CHANGE@FlaviusStef

1.0

Me

2001-2006Web Developer

2007-2010Startup co-founder

2011-2013Coach and TrainerAgile, Lean, Org. Change

1. BEFORE STARTING2. FIRST3. NEXT4. THEN

5. THROUGHOUT

BEFORE STARTING

Define the purpose

Communicate the purpose

Icon: Renaud Mignerey, from The Noun Project

Create the team

Icon: Björn Andersson, from The Noun Project

Create the team

http://en.wikipedia.org/wiki/File:DiffusionOfInnovation.png

FIRST

Train everybody

Ensure slack while learning

Icon: Jeremy Boatman, from The Noun Project

Ensure slack while learning

Address both rider and elephant

Ron Baldesancho, from The Noun ProjectLuis Prado, from The Noun Project

NEXT

Find and promote small wins

Matthew R. Miller, from The Noun Project

Coach and mentor

Videologin.net, from The Noun Project

THEN

Keep pushing until it's the norm

Rohan Gupta, from The Noun Project

THROUGHOUT

Plan Do

StudyAct

WRAP UP

BEFORE

FIRST

NEXT

THEN

Define PurposeCommunicate PurposeCreate team

Train everybodyEnsure slackAddress rider AND elephant

Find & promote small winsCoach and mentor

Keep pushing until it'sthe new “normal”

PlanDoStudyAct

You are the professional. Demand respect for your experience.

DARE!DARE!

Learn More

● Geoffrey Moore – Crossing the Chasm● Chip & Dan Heath – Switch● Linda Rising – Fearless Change● Jurgen Appelo – How to Change the World● John Kotter – Leading Change, The Heart of

Change● Google: “The Satir Change model”● Google: “Plan-Do-Study-Act”

Your turn

Photo: tableatny on Flickr

THANK YOU!

Let's keep in touch. I'd love to hear your stories.

Email: flavius.stef@mozaicworks.com

Twitter: @FlaviusStef

Blog: flaviusstef.wordpress.com

Slides: slideshare.net/fstef