Buzzient Presentation at Oracle CrossTalk 2010

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Transcript of Buzzient Presentation at Oracle CrossTalk 2010

Disruptive Technologies: Innovators Redefining Retail

Timothy Bernard Jones, CEO, Buzzient

Your Customers are talking…about YOUAre YOU listening?

Where’s the Conversation taking place?

My 800 Number? With my existing sales force?

In my Retail Stores?

YES, but ALSO….

What kinds of things are they saying?…

Your Customer ServiceStinks!

No one answers my email,So I’m going to Twitter!

I’d really like to buy something new, but wish I

had a coupon…I love those yellow

gore-tex jackets, I cansee my kids anywhere.

How BIG an issue is this…really?

Ok, So WHAT do you do about it?

First, realize that Signal-to-Noise Ratio is very low

Buzzient Enterprise™ Social CRM Applications

Sales

Buzzient Aggregates social media data

API

API

API

API

API

How Buzzient Helps

Merchandising SEO/SEMPortal Support

What if I’m too busy to pay attention?

9

Contact:

TimothyB.JonesCEO,Buzzient

OneBroadway,14thFloorCambridge,MA02142

Ph:6174751514www.buzzient.comtbj@buzzient.com

twiKer.com/tbjbuzzient