Post on 30-Dec-2015
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Business DefinitionBusiness Definition
Project Management InstituteProject Management Institute
PMI TRIAD ChapterPMI TRIAD Chapter
8 March 20108 March 2010
Wally RobertsonWally Robertson
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BDQ InternationalBDQ International Consulting services since 1995Consulting services since 1995
• Process ConsultingProcess Consulting– Customer retentionCustomer retention
• EntrepreneurEntrepreneur– CSAR™, Process SimulationCSAR™, Process Simulation– Quick as a Blink™ , Instant change, web presenceQuick as a Blink™ , Instant change, web presence– Property InvestmentProperty Investment
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Why Business Definition?Why Business Definition?
• Maintain FocusMaintain Focus• Align CustomersAlign Customers• Align Stake HoldersAlign Stake Holders
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Why Business Definition?Why Business Definition?
• Maintain FocusMaintain Focus• Align CustomersAlign Customers• Align Stake HoldersAlign Stake Holders
• Issue - No Accurate Objective!Issue - No Accurate Objective!
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Communication!Communication!
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Communication - oops!Communication - oops!
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2 Brooms Fall in Love2 Brooms Fall in Love
Groom broom to Bride broom:Groom broom to Bride broom:
““But we haven’t even swept together”But we haven’t even swept together”
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Today’s ObjectivesToday’s Objectives
• FrameworkFramework– Show Show end productend product
• CreationCreation– Explain framework Explain framework in piecesin pieces
• Request helpRequest help
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Framework IFramework I
• The The Company Company and its and its ObjectivesObjectives
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Framework IIFramework II
• How we get How we get things donethings done
&&
• PrinciplesPrinciples
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Framework IIIFramework III
• Written Written downdown
&&
• ControlledControlled
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Importance of ObjectiveImportance of Objective
• ““Bet your Bank” SystemBet your Bank” System• 1 solution, 6 countries 1 solution, 6 countries • Central Bank ReportingCentral Bank Reporting
• StatusStatus• 30M, 3 years, 3 of 6, & late30M, 3 years, 3 of 6, & late• 3! Different solutions, 3! Different solutions, poor reportingpoor reporting
Mis-Aligned Stake HoldersMis-Aligned Stake HoldersSupport resources not deliveredSupport resources not delivered
Objective forgottenObjective forgotten
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• Step backStep back
• Reassess direction (Reassess direction (VisionVision))• Define Critical Path to Delivery™ (Define Critical Path to Delivery™ (CPD™CPD™))• Establish Establish PrinciplesPrinciples of Operation of Operation• Create a simple Create a simple documentdocument
• Pictorially ….Pictorially ….
Vision CPD™ Principles DocumentVision CPD™ Principles Document
MethodologyMethodology
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StrategyStrategyExecutivesExecutives
VisionVision
VisionVision CPD™ Principles Documents CPD™ Principles Documents
VisionVision
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Business Business flow flow (CPD™)(CPD™)
StrategyStrategy
GoalGoal
ExecutivesExecutivesVisionVision
Market Develop ShipMarket Develop Ship
Vision Vision CPD™CPD™ Principles Documents Principles Documents
Critical Path to Delivery™Critical Path to Delivery™
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Business Business flow flow (CPD™)(CPD™)
Principles of Principles of OperationOperation
StrategyStrategyExecutivesExecutives
VisionVision
WhatWhat the step delivers & How it’s the step delivers & How it’s measuremeasuredd
Market Develop ShipMarket Develop Ship GoalGoal
Vision CPD™ Vision CPD™ PrinciplesPrinciples Documents Documents
PrinciplesPrinciples
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DeliverablesDeliverables
• HandbookHandbook• Who we areWho we are
• What we doWhat we do
• How we know we do it wellHow we know we do it well
• ProceduresProcedures• How we do itHow we do it
• ControlsControls• Checklists and formsChecklists and forms
• ““Show me’s”Show me’s”
• Simplified ways of doing thingsSimplified ways of doing things
• AutomationAutomation• Of proven processesOf proven processes
Vision CPD™ Principles Vision CPD™ Principles DocumentsDocuments
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Request HelpRequest Help
• For youFor you– Company HandbookCompany Handbook– ProceduresProcedures
• For meFor me– ““Quick as a Blink” SurveyQuick as a Blink” Survey
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The Request!The Request!Survey - Web OwnershipSurvey - Web Ownership
Objectives:Objectives: Owners’ viewpoints & concerns pleaseOwners’ viewpoints & concerns please
Objective:Objective: “Quick as a Blink” - lightning fast changes“Quick as a Blink” - lightning fast changes
Hundreds of products updated in seconds!Hundreds of products updated in seconds!
Commitment:Commitment: Consolidated results back to youConsolidated results back to you
Survey Link:Survey Link: http://www.surveymonkey.com/s/8PLSHPShttp://www.surveymonkey.com/s/8PLSHPS
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Jolly Good BooksJolly Good Books
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Business Definition on TVBusiness Definition on TV
TV Talk Show TV Talk Show
A 40 minute interview with A 40 minute interview with Wally on the topic of Wally on the topic of Business Definition - Business Definition - $12.00 (inc. delivery in $12.00 (inc. delivery in mainland to USA mainland to USA addresses).addresses).
To order the DVD click To order the DVD click here.here. TrailerTrailer