Business Definition

www.BDQ.comwww.BDQ.com US: +1 (919) 647 9623US: +1 (919) 647 9623 UK: +44 0203 239 2307UK: +44 0203 239 2307©©B.D.Q. International B.D.Q. International (USA)(USA)

Business DefinitionBusiness Definition

Project Management InstituteProject Management Institute

PMI TRIAD ChapterPMI TRIAD Chapter

8 March 20108 March 2010

Wally RobertsonWally Robertson


BDQ InternationalBDQ International Consulting services since 1995Consulting services since 1995

• Process ConsultingProcess Consulting– Customer retentionCustomer retention

• EntrepreneurEntrepreneur– CSAR™, Process SimulationCSAR™, Process Simulation– Quick as a Blink™ , Instant change, web presenceQuick as a Blink™ , Instant change, web presence– Property InvestmentProperty Investment


Why Business Definition?Why Business Definition?

• Maintain FocusMaintain Focus• Align CustomersAlign Customers• Align Stake HoldersAlign Stake Holders


Why Business Definition?Why Business Definition?

• Maintain FocusMaintain Focus• Align CustomersAlign Customers• Align Stake HoldersAlign Stake Holders

• Issue - No Accurate Objective!Issue - No Accurate Objective!


Communication!Communication!


Communication - oops!Communication - oops!


2 Brooms Fall in Love2 Brooms Fall in Love

Groom broom to Bride broom:Groom broom to Bride broom:

““But we haven’t even swept together”But we haven’t even swept together”


Today’s ObjectivesToday’s Objectives

• FrameworkFramework– Show Show end productend product

• CreationCreation– Explain framework Explain framework in piecesin pieces

• Request helpRequest help


Framework IFramework I

• The The Company Company and its and its ObjectivesObjectives


Framework IIFramework II

• How we get How we get things donethings done

&&

• PrinciplesPrinciples


Framework IIIFramework III

• Written Written downdown

&&

• ControlledControlled


Importance of ObjectiveImportance of Objective

• ““Bet your Bank” SystemBet your Bank” System• 1 solution, 6 countries 1 solution, 6 countries • Central Bank ReportingCentral Bank Reporting

• StatusStatus• 30M, 3 years, 3 of 6, & late30M, 3 years, 3 of 6, & late• 3! Different solutions, 3! Different solutions, poor reportingpoor reporting

Mis-Aligned Stake HoldersMis-Aligned Stake HoldersSupport resources not deliveredSupport resources not delivered

Objective forgottenObjective forgotten


• Step backStep back

• Reassess direction (Reassess direction (VisionVision))• Define Critical Path to Delivery™ (Define Critical Path to Delivery™ (CPD™CPD™))• Establish Establish PrinciplesPrinciples of Operation of Operation• Create a simple Create a simple documentdocument

• Pictorially ….Pictorially ….

Vision CPD™ Principles DocumentVision CPD™ Principles Document

MethodologyMethodology


StrategyStrategyExecutivesExecutives

VisionVision

VisionVision CPD™ Principles Documents CPD™ Principles Documents

VisionVision


Business Business flow flow (CPD™)(CPD™)

StrategyStrategy

GoalGoal

ExecutivesExecutivesVisionVision

Market Develop ShipMarket Develop Ship

Vision Vision CPD™CPD™ Principles Documents Principles Documents

Critical Path to Delivery™Critical Path to Delivery™


Business Business flow flow (CPD™)(CPD™)

Principles of Principles of OperationOperation

StrategyStrategyExecutivesExecutives

VisionVision

WhatWhat the step delivers & How it’s the step delivers & How it’s measuremeasuredd

Market Develop ShipMarket Develop Ship GoalGoal

Vision CPD™ Vision CPD™ PrinciplesPrinciples Documents Documents

PrinciplesPrinciples


DeliverablesDeliverables

• HandbookHandbook• Who we areWho we are

• What we doWhat we do

• How we know we do it wellHow we know we do it well

• ProceduresProcedures• How we do itHow we do it

• ControlsControls• Checklists and formsChecklists and forms

• ““Show me’s”Show me’s”

• Simplified ways of doing thingsSimplified ways of doing things

• AutomationAutomation• Of proven processesOf proven processes

Vision CPD™ Principles Vision CPD™ Principles DocumentsDocuments


Request HelpRequest Help

• For youFor you– Company HandbookCompany Handbook– ProceduresProcedures

• For meFor me– ““Quick as a Blink” SurveyQuick as a Blink” Survey


The Request!The Request!Survey - Web OwnershipSurvey - Web Ownership

Objectives:Objectives: Owners’ viewpoints & concerns pleaseOwners’ viewpoints & concerns please

Objective:Objective: “Quick as a Blink” - lightning fast changes“Quick as a Blink” - lightning fast changes

Hundreds of products updated in seconds!Hundreds of products updated in seconds!

Commitment:Commitment: Consolidated results back to youConsolidated results back to you

Survey Link:Survey Link: http://www.surveymonkey.com/s/8PLSHPShttp://www.surveymonkey.com/s/8PLSHPS


http://www.BDQ.com/Books.shtmlhttp://www.BDQ.com/Books.shtml

Jolly Good BooksJolly Good Books


Business Definition on TVBusiness Definition on TV

TV Talk Show TV Talk Show

A 40 minute interview with A 40 minute interview with Wally on the topic of Wally on the topic of Business Definition - Business Definition - $12.00 (inc. delivery in $12.00 (inc. delivery in mainland to USA mainland to USA addresses).addresses).

To order the DVD click To order the DVD click here.here. TrailerTrailer

Business Definition

Documents

Transcript of Business Definition