Business Analysis impacts every phase of the Salesforce implementation … · 2020. 8. 5. ·...

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Transcript of Business Analysis impacts every phase of the Salesforce implementation … · 2020. 8. 5. ·...

Business Analysis impacts every phase of the Salesforce implementation lifecycle

ian@elements.cloud, @iangottsIAN GOTTS CEO, ELEMENTS.CLOUD

Implementation Lifecycle

AdoptionAgilityTrust

Implementation Lifecycle: analysis 1.0

Implementation Lifecycle: analysis 1.0

FeedbackSOWSuggestionsRandom wishesA few gems

Configure, code & test

Raw reqts

Implementation Lifecycle: analysis 2.0

Implementation Lifecycle: analysis 2.0

FeedbackSOWSuggestionsRandom wishesA few gems

Configure, code & test

Capture requirements

Map processes

Write user stories

Raw reqts

Validatedand newreqts Final reqts

Userstories

Analyze impacton Org

Final reqtsImpact analysis

Metadata dictionary / documentation hub

Leverage analysis around the lifecycle

Benefits

Reduce release cycle time: ADOPTION

Reuse rework / reuse analysis: AGILITY

Reduce risk of breaking Org: TRUST

Downside: NONE

Q & A