Tinder Corporation

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B.P.

R.

WHO is Tinder?

B.P.

R.

“IT guys love their TLAs and

their xTLAs”

“an IT & technology services business”

B.P.R. Business Process Re-engineering

Q: Ever sat down and mapped out a flow diagram for your most common business tasks?

B.P.R. Business Process Re-engineering B.P.R. =

Leveraging technology to simplify, automate and control a process

B.P.R. Box A

B.P.R. Box B

B.P.R. Box C

B.P.R. Business Process Re-engineering

WHY? What’s In It For Me?

USER ERROR DUPLICATION PAPER & WASTE AUTOMATION SERVICE LEVEL

Gartner : UK Businesses lose between 3-5% of

turnover on “workflow waste”

B.P.R. Business Process Re-engineering

OK OK… Give Me An Example

WITHOUT B.P.R.• Manual purchase-to-pay• Manual field control• Logistics – system A• Accounts – system B• Service – system C• Sales – system D• PAPER!! Lots of PAPER!!!

B.P.R. Business Process Re-engineering

OK OK… Give Me An Example

The Solution• New bespoke front end – tie it all together• EDI to suppliers & finance partners• New CRM hold master record set• Field based tablets• BIG DATA• 15% growth with no additional heads

R.O.I. Achieved in 15 Months

B.P.R. Business Process Re-engineering

Got It…Make it relevant to me Window Fix Direct

• Growing business• Field based staff• 3 phase process – survey – quote – execute• Disparate system – Excel• Paper based field ops

• Solution : New bespoke web-app…..

B.P.R. Business Process Re-engineering

B.P.R. Business Process Re-engineering

Mobile AccessFull information availabilityUser group based accessWork from anywhereAbility to respondBIG DATA

B.P.R. Business Process Re-engineering

B.P.R. Business Process Re-engineering

Survey AppSpecific Window Fix requirementsPaperless systemReal-time informationProfessionalism

B.P.R. Business Process Re-engineering

Got It…Make it relevant to me Window Fix Direct

• Circa 10 week process for basic app • Real-time information sharing whilst in the field• Paul has complete transparency• No engineers hanging around• Paperless system• Better quote to execution ops• Scope for further development – invoicing

• The R.O.I. – You’ll have to ask Paul!!

B.P.R. Business Process Re-engineering

Summary: Remember….

B.P.R. = Transform your business workflow to be more efficient

B.P.R. = Better service for your customers

B.P.R. = Save you money, time and effort – focus on growth

TIN

DER

CO

RP

TC = Proven Track Record In B.P.R. Delivery

TC = Portfolio covers underlying infrastructure & support

TC = Consultative approach, match pace with demand & constraints

“It’s time technology worked for you, not the other way around!”

B.P.R. Business Process Re-engineering

THANK YOU

phayes@tindercorp.comwww.tindercorp.com0845 200 4085@TinderCorp