Become a conflict-competent organisation and save money

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It’s simple. Most employers only spend money bringing a serious conflict to a

CLOSE

• Settlement funds for compromise agreements

• Employment tribunal costs

• Investigating grievance and disciplinary matters

• Legal fees

3

• HR expertise on managing conflicts

and supporting managers

Most employers invest some money to MANAGE

disputes that are causing visible pain.

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And they spend very little to PREVENT conflict in the first instance.

• Communication skills

Get conflict competence by turning the triangle on its head

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Skill managers and employees to have difficult conversations and

build a culture of personal responsibility and dialogue

Have access to trained

experts to resolve disputes as they arise

Build appropriate professional expertise to

conclude disputes

MANAGE

PREVENT

CLOSE

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Become conflict competent

Save on the human and financial costs of conflict

by developing the best ‘CLOSE’ ‘MANAGE’ and

‘PREVENT’ tools for your business.

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Close conflicts that have escalated to formal processes, robustly and fairly

Manage disputes that need a third party intervention, early and skilfully

Prevent negative conflicts emerging by building skills to have difficult conversations

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Remember● Do not spend money closing conflict down. Invest in

managing and preventing conflict instead. It saves money and brings business benefits.

● To find the cost of conflict and level of conflict competence in your business take the Conflict Profile

http://cmpresolutions.co.uk/get-smart-er/conflict-profile-8482/

● Find the best course of action for you by having a free consultation with CMP Resolutions by calling our head office on 01763 852225 today.