Post on 14-Apr-2018
7/30/2019 AVPN Conference Day 1 - Mobilising Human Capital
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Toolkits:
Mobilising Human Capital
Speakers:
Dana Doan, LIN Center for Community Development
Nancy Yang, Executive Director at Asian Charity Services
Patsian Low, Director of Philanthropy at NVPC
Hannes Manndorff, Head of Global Business Devt at ACCION
Moderated by:
Francis Ngai, CEO of Social Ventures Hong Kong
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Dana DoanAdvisory Board Member
LIN Center for Community
Development
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To Build the Capacity of
Not-for-Profit Organizations
Mobilizing Skilled Volunteers
OVERVIEW
Slide I.
Changing the way
we think about
volunteerism.
Slide II.
Case study: NPO-
skilled volunteer
match by LIN
Slide III.
Case study: Impact
of skilled volunteers
at LIN
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Traditional Volunteers Type of Support:
Hands-On
Sample Activities:Playing with Children
Beach Cleanup
Serving Meals to Poor
Patients
Impact on NPOs:Direct / ST Needs
Volunteer Benefits:Fun, Relationship with Other
Volunteers, Change from Work
Skilled Volunteers Type of Support:
Skill-Based / Service Learning
Sample Services:Graphic Design
HR Support
Strategic Planning
Impact on NPOs:
Organizational / LT Needs
Volunteer Benefits:
Skill-Building, Relationship with NPO,Focus on Impact
Volunteer Models
www.LINvn.org
Source: Taproot Foundation, Powered by Pro Bono (2012)
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Case Study 1
Skilled Volunteer: Ms. Pham Thanh Thuy Vy
Lecturer, CommunicationsNPO Beneficiary: Disability Resesarch & Capacity
Development (DRD)
Expertise Sought: Social Media Consultant
Tasks: Train and guide Social Media team on a campaign to promote accessibility for PWDs Advise staff in drafting a communications strategy
Impact on NPO: Dramatic increase in campaign engagement by Facebook users (1,922 engaged users) Bntipcn campaign viewed 52,015 times First offline event attracted over 200 people Increased staff confidence and understanding about the use of social media
Thuy Vyhelped us to think big, do big and to be more strategic about communications! DRD
Impact on Volunteer:it helped me expand my network and gain several pract ical exper iences, which I now
use as a lectu rer at the univ ersity. It also offered me a new, more meaningfu l enviro nm ent
wh ere I can be creat ive, make ful l use of my sk i l ls , expert ise and k now ledge.
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Case Study 2
IMPORTANCE OF PRO BONOCONTRIBUTIONS TO LIN
2010 2011 2012
Cash Contributions $76,350 $55,569 $230,832
In-Kind Contributions $74,263 $57,260 $83,763
Pro bonoServices $52,761 $48,500 $66,992
Other In-Kind $21,502 $8,760 $16,771
TOTAL $156,511 $112,829 $314,595
Percentpro bonoservices 34% 43% 27%
www.LINvn.org
LIN skilled volunteers have provided many services, including:
Legal Advisors Graphic Designers HR ManagerWeb Designers Photographers/Videographers CPAStrategic Advisor* Social Media Support LogisticsStaff Training And more
Do You?
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Nancy Yang
Executive Director
Asian Charity Services
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Asian Charity Services (ACS)
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ACS Serving Those Who Serve
A Hong Kong based nonprofit that provides pro bono business consulting and training
to high impact nonprofits across Asia, enabling them to be more effective, efficientand sustainable.
Provide a structured, efficient platform for business leaders to work closely with
nonprofit leaders and effect change in their local communities
In 2012, ACS completed 31 consulting projects in the areas of Strategic Planning,
Fundraising Strategies, and Board Governance, resulting in 3,820 ACS Volunteer
Consultant hours. Over 120 consulting projects completed in the last 6 years.
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ACS Bridging Cultural Gaps
ACS Volunteer Core Competencies
Hard Skills
Management
MarketingCommunication
Legal
Accounting
Information
Technology
ConsultingHuman Resource
Soft Skills
Listening
InterpersonalTeam-building
Facilitation
Enabling
Coaching
Empowering
Inspiring
NonprofitOrganizational
Needs
Overcome strategicchallenge at pivotal point of
development
Need for functional supportdue to lack of infrastructure
and organizational support
Leadership development
and succession planning
Attain long termsustainability
Need for an
intermediary
Cultural Gap
Project Fit
Language
Values
CHALLENGES
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ACS Maximizing Philanthropic Capital
Start at the top
Invest in a cause (and the people who will make it happen)
Seek higher ROI in upstream work (strategy vs operations)
Identify your organizations role in societal transformation
Lessons Learned
Philanthropy is involved with basic
innovations that transform society,
not simply maintaining the status quo
or filling basic social needs that wereformerly the province of the public
sector. David Rockefeller
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Patsian Low
Director, Philanthropy
National Volunteer and
Philanthropy Centre
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Mobilising Human
Capital9 May 2013
A bit of sharing
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A PERSONAL STORY
NATIONAL VOLUNTEER & PHILANTHROPY CENTRE 14
FAIL
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GROWING OUR SMALL TEAM
NATIONAL VOLUNTEER & PHILANTHROPY CENTRE 15
Exciting
People join because they believe in social change Attracted by the nascent industry
Development from volunteerism to profession
Diversity in workstyles/cultures/perspectives
Exhibition of social leadership
Challenging Mindset and culture adjustment
Outside/within organisation
Generational gap
Expectations and reality: journey is long! And hard! Skills matching: does supply>demand?
Balancing manager/staff/volunteer dynamics
Sustainability financial, professional development
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PHILANTHROPY AND HUMAN CAPITAL
NATIONAL VOLUNTEER & PHILANTHROPY CENTRE 16
Philanthropy can play a role in the
mobilisation of human capital!
1.Funding for volunteer management and recruitment
Staff, programmes, systems
2.Cross-sector mindset
Passion vs. Competency fit
Learning curve
3.Social sector professionals are worthy of investment
Capacity Building, Training/Development
4.Outreach to youth and community
5.Creativity in mobilisation of human capital
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THANK YOU WWW.NVPC.ORG.SG
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Hannes Manndorff
Head, Global Business
Development
ACCION
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Accion
Strengthening Human Resources
in the Microfinance Industry
Hannes Manndorff
May 2013
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Accion who we are
Global nonprofit with the mission to create afinancially inclusive world
Over past 50 years, we helped build 64 microfinanceinstitutions in 32 countries that today serve millions
Accion is an innovator in financial access
We build microfinance institutions by providingmanagement services, investment and governance
support
We confront industry-wide challenges, such as clientprotection
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Strengthening HR in the industry
Microfinance is a young industry with limited trainingand capacity building facilities
Our staff is disbursed over 4 continents and more
than 15 countriesAccion Global Training Centers in three regions,
which focus on strengthening the technical and soft
skills of mid-level managers
Capacity Building activities focused on seniormanagers
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Accions secondment model
Place Accion staff in partner institutions in keymanagement positions
Secondees are mostly seasoned managers, attracted
by Accions double bottom line objective Seconded staff receive comprehensive training,
coaching and guidance
Objective is to build institutional capacity and ensureeffective transfer of technical expertise and bestpractices
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Investing in individuals.Improving our world.
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Toolkits:
Mobilising Human Capital
Speakers:Dana Doan, LIN Center for Community Development
Nancy Yang, Executive Director at Asian Charity Services
Patsian Low, Director of Philanthropy at NVPC
Hannes Manndorff, Head of Global Business Devt at ACCION
Moderated by:
Francis Ngai, CEO of Social Ventures Hong Kong
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Break: 4.25 5pmPlease gather back at the auditorium on level 5 for
rest of the programme
Interactive Panel: MRA at 5.10pm
European & US Perspectives on
Venture Philanthropy