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An initiative by
New spaces | New program | New interactions | New identity
13th and 14th May 2009 Verona, ITALYThe pit-stop in Verona.For the automotive industry.To keep on running.
Automotive Interactions
7th YEAROF INFORMATION AND NETWORKING
Automotive Dealer Day is the #1 framework for information, strategies and tools for dealers/distributors, authorized and independent repairers, managers of car companies, suppliers of products and services for dealers and repairers and other interested players of automotive distribution. Meetings, updates and development of new relationships to reorganize the business, reduce costs and create more value.
MOMENTS 2008
AUTOMOTIVE DEALER DAY is the key event for the automotive distribution and after-sales business in Europe.
30 Workshop7,000 sqmof Business
Opportunities+
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Automotive Dealer Dayis the key event for automotive distribution and after-sales services in Europe. It is a two-day convention with meetings and networking aimed at dealers/distributors, authorized and independent repairers, managers of car companies, suppliers of products and services for dealers and repairers and other interested parties who can touch base with the new trends and the new tools, the best partners and the most significant success cases in Italy and abroad.
The event features a business floor with over 7,000 sqm of space with the best companies supplying products and services useful for the automotive sales and servicing business. The space also features many rooms dedicated to workshops held by Italian and foreign speakers dealing with a wide range of topics, with a practical look at the business that is undergoing a profound reorganization in Italy and abroad.
dealer, distributors, authorized repaires,
indipendent repaires,
manager of car
companies, suppliers of
products and service for dealers, other
players of automotive
distribution
Made to
More then 2,000 people×
13TH / 14TH MAY 2009 - VERONA, ITALY
Do not miss this opportunity, mark 13th and 14th May 2009 in your diary!
The workshops involve experts with a deep knowledge and experience in the industry, along with participation of industry players who are working in dealerships, automakers and other companies in the supply chain to bring forward the most significant aspects.
The simultaneous translation in Italian-English of many sessions makes Automotive Dealer Day an opportunity also for international players.
Automotive Dealer Day is based upon managerial directions and stimuli to contribute to the strategic evolution of the automotive distribution industry, feeding a stable network of relationships well beyond the two days of the event.
The program coordinator of Automotive Dealer Day is Leonardo Buzzavo (teaching Business Strategy at the Ca’ Foscari University of Venice) with the participation of Giuseppe Volpato (teaching Industrial Economics and Organization, and long-time expert of the automotive industry) and Luca Montagner (Associate Director of ICDP – International Car Distribution Programme). Enrico Gallorini, Project Manager of Automotive Dealer Day, is Managing Director of Quintegia.
Leonardo Buzzavo, Ca’ Foscari University
Giuseppe Volpato,Ca’ Foscari University
Luca Montagner,ICDP - Quintegia
Enrico Gallorini,Quintegia
7th YEAROF INFORMATION AND NETWORKING
Mauro Tedeschini,Quattroruote
Giuseppe Piano Mortari,Assofin
Luca Ciferri,Automotive News Europe
Gian Primo Quagliano,Centro Studi Promotor
Marco Grilli,Studio Legale Tributario Grilli
Giuseppe Volpato,Ca’ Foscari University of Venice
SCENARIOS AND MARKETSTRACK 1:
2010: a turning point for automotive distribution
legislation?
The dynamics of the business market
Financial services and leasing: the risks for dealers
The automotive market and consumers at the X-rays
Transformations in the after-sales businessand much more: visit www.dealerday.it for more information
Giacomo Jannotta,Studio Jannotta
Luca Montagner,ICDP - Quintegia
Giorgio Cavalieri,Fiat Group Automobiles
Francisco Trivellato, Trivellato Informaçoes e Estrategias
Adriano Gios, Studio di Consulenza Aziendale
COST SAVINGSTRACK 2:
Reducing financial costs in dealerships
Improving the management of salesperson compensation
and incentives
Turning more contacts into customers
Strategies and tools for efficiency in dealerships
Efficiency in vehicle servicing
Experiences of performance improvements in networksand much more: visit www.dealerday.it for more information
Plinio Vanini,Concessionaria Autotorino
Cesare Soresina,PR3 Consulting & Partnership
Claudio Monte,MC Network
Margherita Da Cortà Fumei,Ca’ Foscari Formazione e Ricerca
COMPETENCE ENHANCEMENTTRACK 3:
Leveraging on human resources in automotive after-
sales
Business management and profitability ingredients
Tools for dealer analysis and forecasts
Inter-personal relationships and emotional intelligence in
the businessand much more: visit www.dealerday.it for more information
Gianluca Lombardi StocchettiBocconi University
SPECIAL WORKSHOP
TOYOTAMost wanted franchise 2008
Markus Schrick CEO, Toyota Motor Italia
Presentation of DealerSTAT 2009 results
The survey on Dealer Satisfaction in Italy
FORDNo. 1 in Dealer Satisfaction
Gaetano Thorel President, Ford Italia
PORSCHENo. 1 in Dealer Loyalty to the Brand 2008
Diego Lovisetto Sales Director, Porsche Italia
SPECIAL WORKSHOP
Management Innovation Award
Alberto Di Tanno, Gruppo Intergea, winner in 2008 with the project “Identico al nuovo” (Identical as new).
PIERLUIGI COLLINA
and LEONARDO BUZZAVO
Crisis and change between rules of the game and new
schemes
Master in Dealer Management - Diploma Awards of IV Edition
AUDEA – Automotive Dealer Academy
AUTOMOTIVE DEALER DAY FOCUS
sales, after-sales,
used vehicles, financial services, fleet and
rental, truck, light commercial vehicles,
human resources, profitability
Areas of interest for:
BUSINESS AREA
Given the reorganization in place, all firms in the automotive industry are currently facing new needs in terms of products, services and support for their business.
The new competitive environment requires more organization and managerial skills in marketing, business management and in all functions and departments, with evolved financial services, adequate information systems and a high degree of specialization and inter-organizational coordination.
In the business area of Automotive Dealer Day players will can find a wide range of the main companies offering products and services that are key for the business of automotive distribution and servicing.
Automotive Dealer Day is the framework for information, strategies and tools for players in automotive distribution and servicing.
These two days are an investment in terms of update and relationships with tangible returns on all areas of the automotive industry.
May 2008: the Presidents of dealer associations of Russia, USA and Brazil with Leonardo Buzzavo in Verona
Networking in the business area of Automotive Dealer Day
TOP NETWORKING
Every year, many of the owners and managers of the largest Italian and foreign dealerships join the event.
Many international players and foreign delegates join Automotive Dealer Day favouring new contacts and exchange of experiences.
FREQUENTLY ASKED QUESTIONS
Whya&endingAutomo1ve
DealerDay?
Becauseitisauniqueopportunity
totouchbaseandupdateyour
strategyintheautomo5ve
distribu5onbusiness,crossing
informa5onandrela5onships.There
isn’taneventofsuchscaleinthe
wholeEurope.
IhavebeentoDealerDay
before.ShouldIa&endthisyear
aswell?
Contentschangeeveryyearin
termsofinforma5on,workshops,
mee5ngsandpeopletotalkto,so
toincreasethe360‐degreevisibility
onthestateoftheartinthe
business.
HowcanIor
ganizemy
par1cipa1on
inallitsasp
ectsin
aconvenient
andafforda
ble
way?
Inthewebsit
ewww.deale
rday.it
youcanfind
therelevant
informa5onf
orcustomized
packagespro
videdbythe
Iantra
Viaggitravel
agency.
WhatdoesthecityofVeronaoffertomeandmypartner?
Veronaisaworldwideknowncityforits“Arena”,“RomeoandJuliet”,wine,theGardalake,“Gardaland”andmanyotheraOrac5ons.Verona istheperfectcitywheretospenda weekendaPertwoworkingdays.
Ihaveli&le1me.HowlongshouldIspendatDealerDay?Ideallyasmuch5measpossible!Onecanfine‐tunehisdiaryaccordingtotheprogram.Pastpar5cipantsconfirmitisaninvestmenttogainmorevalueforthebusiness.
Iamadealer…shouldIbringsomeofmystafftoDealerDay?Theeventisorganizedinordertoprovidevaluetothewholestaff.Beingdenseofcontents(workshop,
exhibi5onfloor,mee5ngs)bringingthestaffcanmaximizeopportuni5esandbenefits.
IfIalreadyknowthatIwill
a&endonlyoneday,canIha
nd
overmypasstoacolleagueor
businesspartner?
Ofcourse:youjustneedtost
opby
theregistra5ondeskandrequ
irea
badgewiththenameoftheother
person,atnoaddi5onalcost.
Automotive Dealer Day is an initiative by:
Quintegia srlViale Luzzatti, 88 - 31100 Treviso (Italy)E-mail: info@dealerday.itInternet: www.dealerday.itTel.: + 39 0422 262997Fax: + 39 0422 029903
How to participate:
Early bird registration (deadline 13/4/2009) € 180,00 + 20% VATStandard registration (after 13/4/2009) € 225,00 + 20% VATAdditional participants from same company € 120,00 + 20% VAT
For information about hotels and transportation you may contact:Iantra Viaggi Travel AgencyPiazza Donatori di Sangue, 5 - 37124 Veronawww.iantra.it – info@iantra.it - Tel. +39 045 8303306
Automotive Dealer Day takes place in Verona (Italy)Address: VeronaFiere Congress Center
Viale del Lavoro, 8 – 37135 Verona (VR) Italy
For information or to register, visit: www.dealerday.it
Registrations open starting March 13, 2009
www.dealerday.it
Check out on www.dealerday.it the updates on the program and meeting opportunities. The website also features an archive with data, information and other relevant contents for industry players.