Post on 09-Mar-2018
2/13/2001 1
California Child Support Automated System
ConceptualBusiness ProcessAnd Information
Architecture
2/13/2001 2
Collection
OtherJurisdictions
Payments
Court Info
Statewide Case Management
Statewide Case Management
History
CCSAS High Level Process and Information Overview
Statewide CaseManagement
Intake
Request for Services
Payment Distribution &Disbursement
Statewide Child SupportAccounting
Locate
Cashiering/Receipting
Locate
CP NCP
Courts & SocialServicesAgencies
History
Audit Trail
Case
Members
Disbursements
DisbursementHistory
Identify Payment to anObligor/NCP
Audit Trail
Payments
NCP CP DP
NCP Assets or Pay
Build/Update
SDU
History Audit Trail
InterStateReferrals
Referral
Enforcement Actions
PaymentsPayments
Establishment
Enforcement(Obligation
Management)
Intercepts
CP or otherBeneficiary
Payments
IDPaymentsReceived
Distribution
DisbursementTable
DisbursementRequests
Employers
Obligation Orders
Statewide CaseManagement
Reports
ExternalInterfaces
CCSAS InformationServices
Locate
CommonInformation
Services
Case ManagementBusiness Rules
Payments
History ofAllocation and
Distribution
Obligation PayInstructions
Enforcement Actions
UnreimbursedAssistance Pool
Interstate
2/13/2001 3
This High Level Architecture Overview of CCSAS:• Is a discovery and discussion tool• Is not a system solution design • Is based on business goals http://www.ftb.ca.gov/other/ccsas/CCSAS.PDF• Communicates high level and essential business processes • Communicates some high level design goals• Communicates the logical functional basis for the SCP boundaries
C o l l e c t i o n
O t h e rJ u r i s d i c t i o n s
P a y m e n t s
C o u r t I n f o
S t a t e w i d e C a s e M a n a g e m e n t
S t a t e w i d e C a s e M a n a g e m e n t
H i s t o r y
C C S A S H i g h L e v e l P r o c e s s a n d I n f o r m a t i o n O v e r v i e w
S t a t e w i d e C a s eM a n a g e m e n t
I n t a k e
R e q u e s t f o r S e r v i c e s
P a y m e n t D i s t r i b u t i o n &D i s b u r s e m e n t
S t a t e w i d e C h i l d S u p p o r tA c c o u n t i n g
L o c a t e
C a s h i e r i n g /R e c e i p t i n g
L o c a t e
C P N C P
C o u r t s & S o c i a lS e r v i c e sA g e n c i e s
H i s t o r y
A u d i t T r a i l
C a s e
M e m b e r s
D i s b u r s e m e n t s
D i s b u r s e m e n tH i s t o r y
I d e n t i f y P a y m e n t t o a nO b l i g o r / N C P
A u d i t T r a i l
P a y m e n t s
N C P C P D P
N C P A s s e t s o r P a y
B u i l d / U p d a t e
S D U
H i s t o r y A u d i t T r a i l
I n t e r S t a t eR e f e r r a l s
R e f e r r a l
E n f o r c e m e n t A c t i o n s
P a y m e n t sP a y m e n t s
E s t a b l i s h m e n t
E n f o r c e m e n t( O b l i g a t i o n
M a n a g e m e n t )
I n t e r c e p t s
C P o r o t h e rB e n e f i c i a r y
P a y m e n t s
I DP a y m e n t sR e c e i v e d
D i s t r i b u t i o n
D i s b u r s e m e n tT a b l e
D i s b u r s e m e n tR e q u e s t s
E m p l o y e r s
O b l i g a t i o n O r d e r s
S t a t e w i d e C a s eM a n a g e m e n t
R e p o r t s
E x t e r n a lI n t e r f a c e s
C C S A S I n f o r m a t i o nS e r v i c e s
L o c a t e
C o m m o nI n f o r m a t i o n
S e r v i c e s
C a s e M a n a g e m e n tB u s i n e s s R u l e s
P a y m e n t s
H i s t o r y o fA l l o c a t i o n a n d
D i s t r i b u t i o n
O b l i g a t i o n P a yI n s t r u c t i o n s
E n f o r c e m e n t A c t i o n s
U n r e i m b u r s e dA s s i s t a n c e P o o l
I n t e r s t a t e
2/13/2001 4
The essential business processes of CCSAS:• Initiate and Establish a Case• Manage and Enforce an Obligation• Collect Support Obligations• Identify and Distribute Payments • Disburse Child Support
C o l l e c t i o n
O t h e rJ u r i s d i c t i o n s
P a y m e n t s
C o u r t I n f o
S t a t e w i d e C a s e M a n a g e m e n t
S t a t e w i d e C a s e M a n a g e m e n t
H i s t o r y
C C S A S H i g h L e v e l P r o c e s s a n d I n f o r m a t i o n O v e r v i e w
S t a t e w i d e C a s eM a n a g e m e n t
I n t a k e
R e q u e s t f o r S e r v i c e s
P a y m e n t D i s t r i b u t i o n &D i s b u r s e m e n t
S t a t e w i d e C h i l d S u p p o r tA c c o u n t i n g
L o c a t e
C a s h i e r i n g /R e c e i p t i n g
L o c a t e
C P N C P
C o u r t s & S o c i a lS e r v i c e s
A g e n c i e s
H i s t o r y
A u d i t T r a i l
C a s e
M e m b e r s
D i s b u r s e m e n t s
D i s b u r s e m e n tH i s t o r y
I d e n t i f y P a y m e n t t o a nO b l i g o r / N C P
A u d i t T r a i l
P a y m e n t s
N C P C P D P
N C P A s s e t s o r P a y
B u i l d / U p d a t e
S D U
H i s t o r y A u d i t T r a i l
I n t e r S t a t eR e f e r r a l s
R e f e r r a l
E n f o r c e m e n t A c t i o n s
P a y m e n t sP a y m e n t s
E s t a b l i s h m e n t
E n f o r c e m e n t( O b l i g a t i o n
M a n a g e m e n t )
I n t e r c e p t s
C P o r o t h e rB e n e f i c i a r y
P a y m e n t s
I DP a y m e n t sR e c e i v e d
D i s t r i b u t i o n
D i s b u r s e m e n tT a b l e
D i s b u r s e m e n tR e q u e s t s
E m p l o y e r s
O b l i g a t i o n O r d e r s
S t a t e w i d e C a s eM a n a g e m e n t
R e p o r t s
E x t e r n a lI n t e r f a c e s
C C S A S I n f o r m a t i o nS e r v i c e s
L o c a t e
C o m m o nI n f o r m a t i o n
S e r v i c e s
C a s e M a n a g e m e n tB u s i n e s s R u l e s
P a y m e n t s
H i s t o r y o fA l l o c a t i o n a n d
D i s t r i b u t i o n
O b l i g a t i o n P a yI n s t r u c t i o n s
E n f o r c e m e n t A c t i o n s
U n r e i m b u r s e dA s s i s t a n c e P o o l
I n t e r s t a t e
2/13/2001 5
Collection
OtherJurisdictions
Payments
Court Info
Statewide Case Management
Statewide Case Management
History
CCSAS Intiating and Establishing a Case
Statewide CaseManagement
Intake
Request for Services
Payment Distribution &Disbursement
Statewide Child SupportAccounting
Locate
Cashiering/Receipting
Locate
CP NCP
Courts & SocialServicesAgencies
History
Audit Trail
Case
Members
Disbursements
DisbursementHistory
Identify Payment to anObligor/NCP
Audit Trail
Payments
NCP CP DP
NCP Assets or Pay
Build/Update
SDU
History Audit Trail
InterStateReferrals
Referral
Enforcement Actions
PaymentsPayments
Establishment
Enforcement(Obligation
Management)
Intercepts
CP or otherBeneficiary
Payments
IDPaymentsReceived
Distribution
DisbursementTable
DisbursementRequests
Employers
Obligation Orders
Statewide CaseManagement
Reports
ExternalInterfaces
CCSAS InformationServices
Locate
CommonInformation
Services
Case ManagementBusiness Rules
Payments
History ofAllocation and
Distribution
Obligation PayInstructions
Enforcement Actions
UnreimbursedAssistance Pool
Interstate
2/13/2001 6
This process begins with a request for services and ends with a support obligation of legal standing. • Requests for services are analyzed• Individuals are identified and located• Paternity is established• Income and assets are located• Court Orders are obtained
C o l l e c t i o n
O t h e rJ u r i s d i c t i o n s
P a y m e n t s
C o u r t I n f o
S t a t e w i d e C a s e M a n a g e m e n t
S t a t e w i d e C a s e M a n a g e m e n t
H i s t o r y
C C S A S I n t i a t i n g a n d E s t a b l i s h i n g a C a s e
S t a t e w i d e C a s eM a n a g e m e n t
I n t a k e
R e q u e s t f o r S e r v i c e s
P a y m e n t D i s t r i b u t i o n &D i s b u r s e m e n t
S t a t e w i d e C h i l d S u p p o r tA c c o u n t i n g
L o c a t e
C a s h i e r i n g /R e c e i p t i n g
L o c a t e
C P N C P
C o u r t s & S o c i a lS e r v i c e s
A g e n c i e s
H i s t o r y
A u d i t T r a i l
C a s e
M e m b e r s
D i s b u r s e m e n t s
D i s b u r s e m e n tH i s t o r y
I d e n t i f y P a y m e n t t o a nO b l i g o r / N C P
A u d i t T r a i l
P a y m e n t s
N C P C P D P
N C P A s s e t s o r P a y
B u i l d / U p d a t e
S D U
H i s t o r y A u d i t T r a i l
I n t e r S t a t eR e f e r r a l s
R e f e r r a l
E n f o r c e m e n t A c t i o n s
P a y m e n t sP a y m e n t s
E s t a b l i s h m e n t
E n f o r c e m e n t( O b l i g a t i o n
M a n a g e m e n t )
I n t e r c e p t s
C P o r o t h e rB e n e f i c i a r y
P a y m e n t s
I DP a y m e n t sR e c e i v e d
D i s t r i b u t i o n
D i s b u r s e m e n tT a b l e
D i s b u r s e m e n tR e q u e s t s
E m p l o y e r s
O b l i g a t i o n O r d e r s
S t a t e w i d e C a s eM a n a g e m e n t
R e p o r t s
E x t e r n a lI n t e r f a c e s
C C S A S I n f o r m a t i o nS e r v i c e s
L o c a t e
C o m m o nI n f o r m a t i o n
S e r v i c e s
C a s e M a n a g e m e n tB u s i n e s s R u l e s
P a y m e n t s
H i s t o r y o fA l l o c a t i o n a n d
D i s t r i b u t i o n
O b l i g a t i o n P a yI n s t r u c t i o n s
E n f o r c e m e n t A c t i o n s
U n r e i m b u r s e dA s s i s t a n c e P o o l
I n t e r s t a t e
2/13/2001 7
Collection
OtherJurisdictions
Payments
Court Info
Statewide Case Management
Statewide Case Management
History
CCSAS Manage and Enforce Support Obligations
Statewide CaseManagement
Intake
Request for Services
Payment Distribution &Disbursement
Statewide Child SupportAccounting
Locate
Cashiering/Receipting
Locate
CP NCP
Courts & SocialServicesAgencies
History
Audit Trail
Case
Members
Disbursements
DisbursementHistory
Identify Payment to anObligor/NCP
Audit Trail
Payments
NCP CP DP
NCP Assets or Pay
Build/Update
SDU
History Audit Trail
InterStateReferrals
Referral
Enforcement Actions
PaymentsPayments
Establishment
Enforcement(Obligation
Management)
Intercepts
CP or otherBeneficiary
Payments
IDPaymentsReceived
Distribution
DisbursementTable
DisbursementRequests
Employers
Obligation Orders
Statewide CaseManagement
Reports
ExternalInterfaces
CCSAS InformationServices
Locate
CommonInformation
Services
Case ManagementBusiness Rules
Payments
History ofAllocation and
Distribution
Obligation PayInstructions
Enforcement Actions
UnreimbursedAssistance Pool
Interstate
2/13/2001 8
This process begins with a new support obligation of legal standing and ends with case closure. • Employer wage withholding is established and monitored • Additional income and assets may be located• Escalated Enforcement actions may be required • Correct current and arrears balances are accessed• Fair payment arrangements and promoting compliance are key
C o l l e c t i o n
O t h e rJ u r i s d i c t i o n s
P a y m e n t s
C o u r t I n f o
S t a t e w i d e C a s e M a n a g e m e n t
S t a t e w i d e C a s e M a n a g e m e n t
H i s t o r y
C C S A S M a n a g e a n d E n f o r c e S u p p o r t O b l i g a t i o n s
S t a t e w i d e C a s eM a n a g e m e n t
I n t a k e
R e q u e s t f o r S e r v i c e s
P a y m e n t D i s t r i b u t i o n &D i s b u r s e m e n t
S t a t e w i d e C h i l d S u p p o r tA c c o u n t i n g
L o c a t e
C a s h i e r i n g /R e c e i p t i n g
L o c a t e
C P N C P
C o u r t s & S o c i a lS e r v i c e s
A g e n c i e s
H i s t o r y
A u d i t T r a i l
C a s e
M e m b e r s
D i s b u r s e m e n t s
D i s b u r s e m e n tH i s t o r y
I d e n t i f y P a y m e n t t o a nO b l i g o r / N C P
A u d i t T r a i l
P a y m e n t s
N C P C P D P
N C P A s s e t s o r P a y
B u i l d / U p d a t e
S D U
H i s t o r y A u d i t T r a i lI n t e r S t a t eR e f e r r a l s
R e f e r r a l
E n f o r c e m e n t A c t i o n s
P a y m e n t sP a y m e n t s
E s t a b l i s h m e n t
E n f o r c e m e n t( O b l i g a t i o n
M a n a g e m e n t )
I n t e r c e p t s
C P o r o t h e rB e n e f i c i a r y
P a y m e n t s
I DP a y m e n t sR e c e i v e d
D i s t r i b u t i o n
D i s b u r s e m e n tT a b l e
D i s b u r s e m e n tR e q u e s t s
E m p l o y e r s
O b l i g a t i o n O r d e r s
S t a t e w i d e C a s eM a n a g e m e n t
R e p o r t s
E x t e r n a lI n t e r f a c e s
C C S A S I n f o r m a t i o nS e r v i c e s
L o c a t e
C o m m o nI n f o r m a t i o n
S e r v i c e s
C a s e M a n a g e m e n tB u s i n e s s R u l e s
P a y m e n t s
H i s t o r y o fA l l o c a t i o n a n d
D i s t r i b u t i o n
O b l i g a t i o n P a yI n s t r u c t i o n s
E n f o r c e m e n t A c t i o n s
U n r e i m b u r s e dA s s i s t a n c e P o o l
I n t e r s t a t e
2/13/2001 9
Collection
OtherJurisdictions
Payments
Court Info
Statewide Case Management
Statewide Case Management
History
CCSAS Collect Support Obligations
Statewide CaseManagement
Intake
Request for Services
Payment Distribution &Disbursement
Statewide Child SupportAccounting
Locate
Cashiering/Receipting
Locate
CP NCP
Courts & SocialServicesAgencies
History
Audit Trail
Case
Members
Disbursements
DisbursementHistory
Identify Payment to anObligor/NCP
Audit Trail
Payments
NCP CP DP
NCP Assets or Pay
Build/Update
SDU
History Audit Trail
InterStateReferrals
Referral
Enforcement Actions
PaymentsPayments
Establishment
Enforcement(Obligation
Management)
Intercepts
CP or otherBeneficiary
Payments
IDPaymentsReceived
Distribution
DisbursementTable
DisbursementRequests
Employers
Obligation Orders
Statewide CaseManagement
Reports
ExternalInterfaces
CCSAS InformationServices
Locate
CommonInformation
Services
Case ManagementBusiness Rules
Payments
History ofAllocation and
Distribution
Obligation PayInstructions
Enforcement Actions
UnreimbursedAssistance Pool
Interstate
2/13/2001 10
This process begins with withheld wages, member payment, or other asset payment and ends with a posted, unidentified payment credit. • There is a central strategy for receipt of payment • This is part of the SDU concept and function• Efficient electronic commerce is encouraged and strategic• Good employer customer service is key
C o l l e c t i o n
O t h e rJ u r i s d i c t i o n s
P a y m e n t s
C o u r t I n f o
S t a t e w i d e C a s e M a n a g e m e n t
S t a t e w i d e C a s e M a n a g e m e n t
H i s t o r y
C C S A S C o l l e c t S u p p o r t O b l i g a t i o n s
S t a t e w i d e C a s eM a n a g e m e n t
I n t a k e
R e q u e s t f o r S e r v i c e s
P a y m e n t D i s t r i b u t i o n &D i s b u r s e m e n t
S t a t e w i d e C h i l d S u p p o r tA c c o u n t i n g
L o c a t e
C a s h i e r i n g /R e c e i p t i n g
L o c a t e
C P N C P
C o u r t s & S o c i a lS e r v i c e s
A g e n c i e s
H i s t o r y
A u d i t T r a i l
C a s e
M e m b e r s
D i s b u r s e m e n t s
D i s b u r s e m e n tH i s t o r y
I d e n t i f y P a y m e n t t o a nO b l i g o r / N C P
A u d i t T r a i l
P a y m e n t s
N C P C P D P
N C P A s s e t s o r P a y
B u i l d / U p d a t e
S D U
H i s t o r y A u d i t T r a i l
I n t e r S t a t eR e f e r r a l s
R e f e r r a l
E n f o r c e m e n t A c t i o n s
P a y m e n t sP a y m e n t s
E s t a b l i s h m e n t
E n f o r c e m e n t( O b l i g a t i o n
M a n a g e m e n t )
I n t e r c e p t s
C P o r o t h e rB e n e f i c i a r y
P a y m e n t s
I DP a y m e n t sR e c e i v e d
D i s t r i b u t i o n
D i s b u r s e m e n tT a b l e
D i s b u r s e m e n tR e q u e s t s
E m p l o y e r s
O b l i g a t i o n O r d e r s
S t a t e w i d e C a s eM a n a g e m e n t
R e p o r t s
E x t e r n a lI n t e r f a c e s
C C S A S I n f o r m a t i o nS e r v i c e s
L o c a t e
C o m m o nI n f o r m a t i o n
S e r v i c e s
C a s e M a n a g e m e n tB u s i n e s s R u l e s
P a y m e n t s
H i s t o r y o fA l l o c a t i o n a n d
D i s t r i b u t i o n
O b l i g a t i o n P a yI n s t r u c t i o n s
E n f o r c e m e n t A c t i o n s
U n r e i m b u r s e dA s s i s t a n c e P o o l
I n t e r s t a t e
2/13/2001 11
A California State Disbursement Unit suggests a central strategy for collection and disbursement of child support payments.
Statewide Business-Government Commerce Infrastructure
Cashiering/Receipting
SupportPaymentsProcess
SDUEmployers
Employers
Clearing House Deposits
Employer Bank
EFT ACH CrRequest
Ca State Bank
Financial EDI
EFT ACH Cr
EFT ACH DbRequest
EFT ACH Db
Deposits
EFT Infrastructure
NewPaymentsfrom SDU
EDI
PaymentsPaper Remit
CCSAS StandardRemittance Format
Payment InformationPayment Information
Payment Instructions
DisbursementsIntercepts/Offsets
Offsets
Other States
Collections Employers
2/13/2001 12
Collection
OtherJurisdictions
Payments
Court Info
Statewide Case Management
Statewide Case Management
History
CCSAS Identify and Distribute Payments
Statewide CaseManagement
Intake
Request for Services
Payment Distribution &Disbursement
Statewide Child SupportAccounting
Locate
Cashiering/Receipting
Locate
CP NCP
Courts & SocialServicesAgencies
History
Audit Trail
Case
Members
Disbursements
DisbursementHistory
Identify Payment to anObligor/NCP
Audit Trail
Payments
NCP CP DP
NCP Assets or Pay
Build/Update
SDU
History Audit Trail
InterStateReferrals
Referral
Enforcement Actions
PaymentsPayments
Establishment
Enforcement(Obligation
Management)
Intercepts
CP or otherBeneficiary
Payments
IDPaymentsReceived
Distribution
DisbursementTable
DisbursementRequests
Employers
Obligation Orders
Statewide CaseManagement
Reports
ExternalInterfaces
CCSAS InformationServices
Locate
CommonInformation
Services
Case ManagementBusiness Rules
Payments
History ofAllocation and
Distribution
Obligation PayInstructions
Enforcement Actions
UnreimbursedAssistance Pool
Interstate
2/13/2001 13
This process begins with a posted payment which has not been identified and disbursed and ends with a processed payment with instructions for disbursement. • Member payments are identified using CCSAS data and rules. • Payments are allocated and distributed using CCSAS data and rules• CCSAS provides disbursement instructions • Member Accounting is performed by CCSAS in this process
C o l l e c t i o n
O t h e rJ u r i s d i c t i o n s
P a y m e n t s
C o u r t I n f o
S t a t e w i d e C a s e M a n a g e m e n t
S t a t e w i d e C a s e M a n a g e m e n t
H i s t o r y
C C S A S I d e n t i f y a n d D i s t r i b u t e P a y m e n t s
S t a t e w i d e C a s eM a n a g e m e n t
I n t a k e
R e q u e s t f o r S e r v i c e s
P a y m e n t D i s t r i b u t i o n &D i s b u r s e m e n t
S t a t e w i d e C h i l d S u p p o r tA c c o u n t i n g
L o c a t e
C a s h i e r i n g /R e c e i p t i n g
L o c a t e
C P N C P
C o u r t s & S o c i a lS e r v i c e s
A g e n c i e s
H i s t o r y
A u d i t T r a i l
C a s e
M e m b e r s
D i s b u r s e m e n t s
D i s b u r s e m e n tH i s t o r y
I d e n t i f y P a y m e n t t o a nO b l i g o r / N C P
A u d i t T r a i l
P a y m e n t s
N C P C P D P
N C P A s s e t s o r P a y
B u i l d / U p d a t e
S D U
H i s t o r y A u d i t T r a i l
I n t e r S t a t eR e f e r r a l s
R e f e r r a l
E n f o r c e m e n t A c t i o n s
P a y m e n t sP a y m e n t s
E s t a b l i s h m e n t
E n f o r c e m e n t( O b l i g a t i o n
M a n a g e m e n t )
I n t e r c e p t s
C P o r o t h e rB e n e f i c i a r y
P a y m e n t s
I DP a y m e n t sR e c e i v e d
D i s t r i b u t i o n
D i s b u r s e m e n tT a b l e
D i s b u r s e m e n tR e q u e s t s
E m p l o y e r s
O b l i g a t i o n O r d e r s
S t a t e w i d e C a s eM a n a g e m e n t
R e p o r t s
E x t e r n a lI n t e r f a c e s
C C S A S I n f o r m a t i o nS e r v i c e s
L o c a t e
C o m m o nI n f o r m a t i o n
S e r v i c e s
C a s e M a n a g e m e n tB u s i n e s s R u l e s
P a y m e n t s
H i s t o r y o fA l l o c a t i o n a n d
D i s t r i b u t i o n
O b l i g a t i o n P a yI n s t r u c t i o n s
E n f o r c e m e n t A c t i o n s
U n r e i m b u r s e dA s s i s t a n c e P o o l
I n t e r s t a t e
2/13/2001 14
Payment Identification, allocation, distribution, and disbursement instructions are fully supported by the data and rules of the CCSAS and support the SDU thru well defined process and data boundaries.
C C SA S A lloca tion , D istribu tionand D isbursem ent Instructions
3 .
C ase
A ll O blig atio n In stru ction s for an N C PU pd ate
2 . Funds identified
to an N C P
S u pp lem en ta l O blig atio n in form atio n
M em b ers
U A P for an y C P fo r a n y C a se for th isN C P
M em b er In fo rm a tion
P aym ents In struction s to SD U
A m ou ntP ayee/F u n d
P ayee/F u n d
P ayee/F u n d
A m ou nt
A m ou nt
1 . SD UR eceip ting , P aym ent
P rocessing
6 .SD U
B eneficiaryPaym ent
P rocessingA rray for A llocation , D istrib ution
an d D isb ursem ent
4 .D istribution R ules
and A ccounting
5 .D isb u rsem en t R u lesan d In struction s to
S D U
H istory o fA lloca tion and
D istr ibu tion
Post
Statew id e C hild Su p p ortA ccou n tin g
H istory o fIn terest P a id
H istory o fU n p aid Interest
A ccru edU pdate
U pd ate
M em ber/C ase
O bligation P ayInstructions
U n reim b u rsedA ssistan ce P oo l
Id entify P aym ent to anO b ligor/N C P
D isbu rsem en tR equ ests
Iden tify and D istribu te
2/13/2001 15
Collection
OtherJurisdictions
Payments
Court Info
Statewide Case Management
Statewide Case Management
History
CCSAS Disburse Payments to Beneficiaries
Statewide CaseManagement
Intake
Request for Services
Payment Distribution &Disbursement
Statewide Child SupportAccounting
Locate
Cashiering/Receipting
Locate
CP NCP
Courts & SocialServicesAgencies
History
Audit Trail
Case
Members
Disbursements
DisbursementHistory
Identify Payment to anObligor/NCP
Audit Trail
Payments
NCP CP DP
NCP Assets or Pay
Build/Update
SDU
History Audit Trail
InterStateReferrals
Referral
Enforcement Actions
PaymentsPayments
Establishment
Enforcement(Obligation
Management)
Intercepts
CP or otherBeneficiary
Payments
IDPaymentsReceived
Distribution
DisbursementTable
DisbursementRequests
Employers
Obligation Orders
Statewide CaseManagement
Reports
ExternalInterfaces
CCSAS InformationServices
Locate
CommonInformation
Services
Case ManagementBusiness Rules
Payments
History ofAllocation and
Distribution
Obligation PayInstructions
Enforcement Actions
UnreimbursedAssistance Pool
Interstate
2/13/2001 16
This process begins with instructions for disbursement and ends with support disbursed to beneficiary. • This is an SDU function • Evolution to electronic commerce is encouraged • CCSAS provides disbursement instructions
C o l l e c t i o n
O t h e rJ u r i s d i c t i o n s
P a y m e n t s
C o u r t I n f o
S t a t e w i d e C a s e M a n a g e m e n t
S t a t e w i d e C a s e M a n a g e m e n t
H i s t o r y
C C S A S D i s b u r s e P a y m e n t s t o B e n e f i c i a r i e s
S t a t e w i d e C a s eM a n a g e m e n t
I n t a k e
R e q u e s t f o r S e r v i c e s
P a y m e n t D i s t r i b u t i o n &D i s b u r s e m e n t
S t a t e w i d e C h i l d S u p p o r tA c c o u n t i n g
L o c a t e
C a s h i e r i n g /R e c e i p t i n g
L o c a t e
C P N C P
C o u r t s & S o c i a lS e r v i c e sA g e n c i e s
H i s t o r y
A u d i t T r a i l
C a s e
M e m b e r s
D i s b u r s e m e n t s
D i s b u r s e m e n tH i s t o r y
I d e n t i f y P a y m e n t t o a nO b l i g o r / N C P
A u d i t T r a i l
P a y m e n t s
N C P C P D P
N C P A s s e t s o r P a y
B u i l d / U p d a t e
S D U
H i s t o r y A u d i t T r a i l
I n t e r S t a t eR e f e r r a l s
R e f e r r a l
E n f o r c e m e n t A c t i o n s
P a y m e n t sP a y m e n t s
E s t a b l i s h m e n t
E n f o r c e m e n t( O b l i g a t i o n
M a n a g e m e n t )
I n t e r c e p t s
C P o r o t h e rB e n e f i c i a r y
P a y m e n t s
I DP a y m e n t sR e c e i v e d
D i s t r i b u t i o n
D i s b u r s e m e n tT a b l e
D i s b u r s e m e n tR e q u e s t s
E m p l o y e r s
O b l i g a t i o n O r d e r s
S t a t e w i d e C a s eM a n a g e m e n t
R e p o r t s
E x t e r n a lI n t e r f a c e s
C C S A S I n f o r m a t i o nS e r v i c e s
L o c a t e
C o m m o nI n f o r m a t i o n
S e r v i c e s
C a s e M a n a g e m e n tB u s i n e s s R u l e s
P a y m e n t s
H i s t o r y o fA l l o c a t i o n a n d
D i s t r i b u t i o n
O b l i g a t i o n P a yI n s t r u c t i o n s
E n f o r c e m e n t A c t i o n s
U n r e i m b u r s e dA s s i s t a n c e P o o l
I n t e r s t a t e
2/13/2001 17
CCSASHigh Level Design Concepts
This document is a high level process and information overview and not a design prescription. However, there are fundamental design concepts that CCSAS believes best position a solution for meeting the child support automation requirements of California.
2/13/2001 18
CCSASHigh Level Design Concepts
• Multi-tiered Services Oriented Architecture• Subject Data based on formal data analysis • Published Interface Specifications • Comprehensive subject data-change history • Subject and change history data-centric reporting• Subject and change history data-centric outputs • Process boundaries supported by data and messages.
2/13/2001 19
Design Concept: Common services in a multi-tiered architecture Example: Varying clients leverage common services procedures and loosely coupled data and support infrastructures.
M e m b e rS e r v ic e s
C lie n tI n te r f a c e s
M e m b e r H is to r y
C C S A S T ie r e d a n d C o m m o n S e r v ic e s (E x a m p le s )
E n fo r c e m e n tA c t io n s H is to r y
D is b u r s e dB e n e f ic ia r y
P a y m e n t H is to r y
C a s eH is to r y
C a lifo r n ia R e g is tr y S e r v ic e sC a s e
O b lig a t io n A r r a y fo r a n N C P
P a y m e n ts R e c e iv e d H is to r y
E n fo r c e m e n t A c tiv ity fo r a n N C P
C lie n t S e r v ic e s
M e m b e r s
C a s e H is to r y
L o c a t io n
N C PC P
C o u r ts & S o c ia lS e r v ic e sA g e n c ie s
C u s to m e rS e r v ic e s
R e q u e s t fo r S e rv ic e s
P a y m e n t A llo c a t io n a n d D is tr ib u t io n H is to r y
F in d a M e m b e r
S e a r c h fo r P u b lic A s s is ta n c e
In fo S e rv ic e s
E m p lo y e r I n fo r m a t io nE m p lo y e r s
In fo S e rv ic e s
In fo S e rv ic e s E m p lo y e rI n fo r m a t io n
L o c a te a n In d iv id u a l
C o u r t
L o c a te a n a s s e t
M e m b e r A d d r e s s C h a n g e
C a s eM a n a g e r s
C AC e n tr a lR e g is tr y
I DP a y m e n tsR e c e iv e d
H is to r y o fA llo c a t io n a n d
D is tr ib u t io n
O b lig a t io n P a yI n s tr u c t io n s
U n r e im b u r s e dA s s is ta n c e P o o l
C r e a te /M o d ify a C a s e
S D UC o m m o n S e r v ic e s
2/13/2001 20
Design Concept: Common services and comprehensive history of changes. Example: Changes to subject information from varying events leveraging common rules and services and recording history of all change activity.
Interface
CCSAS Client Servicesto CaseWorkers
CCSAS
Member Information (Example)
Locate an Individual
CommonServicesInterface
Members (CP,NCP, others
InterstateAgencies
Interface
Member AddressChange
CCSASServices toMembers
CCSASServices to
CaseWorkers
Info Services
Member EmploymentInformation
EmployersInfo Services
Info Services
Online Changes
Members
Member History ofChanges
CCSAS Batchand Interface
Services
FederalProactive
Interface
Member Name Changes
Member Misc Changes
Member/Case Changes
New Member
Access/ Update
Record
Member/Case
Case History ofChangesRecord
Access/ Update
Courts & SocialServices Agencies
SDU Interface
2/13/2001 21
Design Concept: Comprehensive Subject and History Data Centric OutputsComprehensive audit of historical changes to subject information together with current subject data should provide a solid basis for external interface requirements.
CCSAS External Interfaces Orientation (Examples)
Case History
ExternalInterface
Federal CaseRegistry
InterfaceChange
TransactionsMember-CaseCase-Nbr /Member-NbrViolenceCounty
Members
MemberHistory
Select ActivitySince Last
Report
CourtInformation
IV-D
Involves aWelfare
Case
Foster Care isParticipant
Other
Format FCRChanges
Foster CareTransactions
FormatIntersate &
Other Changes
Format IV-AChanges IV-A Agency
Format IV-EChanges
IV-ATransactions
IV-E Agency
OtherAgencies
Other changeTransactions
State CaseRegistryReplies Other States
2/13/2001 22
Design Concept: Comprehensive Subject and History Data Centric Reporting Comprehensive audit of historical changes to subject information together with current subject data and analysis tools should provide a solid basis for Program analysis and reporting requirements.
C C S A S E x a m p le s o f R e p o r tin g O r ie n ta tio n
E n fo r ce m e n tH is to ry
C a se H is to r y
C a se
R e p o r tsA c c o u n ts
R e c e iv a b le
W e lfa reF u n d fo r a
Q u a rte r
F e d e ra lR e p o rts
C a s e A u d it
A d H o c
C o m m o nS e r v ic e s
In te r fa c e
A c c o u n tsR e c e iv a b le fo r
a C o u n ty
C a se H is to r yfo r a Q u a r te r
A ss is ta n c e P o o lR e im b u r se m e n t
H isto r y
C P P a y m e n tH is to r y fo r a
C o u n tyC P P a y m e n ts
fo r C o u n ty fo r aQ u a rte r
D e c is io n S u p p o r t , D isc o v e r ya n d O th e r R e p o r ts
M u lti-D im e n s io nO L A P
F e d e ra l C a se C o n s tru c t R u le s
S ta te w id e C h ild S u p p o r tA c c o u n tin g
H is to r y o fIn te r e s t P a id
ID P a y m e n tsR e c e iv e d
D isb u rs em en tH isto r y
R e p o r ts
2/13/2001 23
California Child Support Automated System
ConceptualBusiness Process
And Information Architecture
Success for the California Child Support Program
Collection
OtherJurisdictions
Payments
Court Info
Statewide Case Management
Statewide Case Management
History
CCSAS High Level Process and Information Overview
Statewide CaseManagement
Intake
Request for Services
Payment Distribution &Disbursement
Statewide Child SupportAccounting
Locate
Cashiering/Receipting
Locate
CP NCP
Courts & SocialServicesAgencies
History
Audit Trail
Case
Members
Disbursements
DisbursementHistory
Identify Payment to anObligor/NCP
Audit Trail
Payments
NCP CP DP
NCP Assets or Pay
Build/Update
SDU
History Audit Trail
InterStateReferrals
Referral
Enforcement Actions
PaymentsPayments
Establishment
Enforcement(Obligation
Management)
Intercepts
CP or otherBeneficiary
Payments
IDPaymentsReceived
Distribution
DisbursementTable
DisbursementRequests
Employers
Obligation Orders
Statewide CaseManagement
Reports
ExternalInterfaces
CCSAS InformationServices
Locate
CommonInformation
Services
Case ManagementBusiness Rules
Payments
History ofAllocation andDistribution
Obligation PayInstructions
Enforcement Actions
UnreimbursedAssistance Pool
Interstate