CWDS / Child Welfare Digital ServicesCWDS / Child Welfare Digital Services

Child Welfare Services –California Automated Response and Engagement System (CWS-CARES)

Quarterly Legislative Briefing

August 2, 2018

Agenda

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Agenda Item Lead Time

Project Update Wendy Christian Becky StillingKevin Gaines

12:00 pm – 12:30 pm

Identity Management Demonstration Leon Elzie 12:30 pm – 12:50 pm

CALS Demonstration Leon Elzie 12:50 pm – 1:10 pm

Intake Demonstration Jeff Dent 1:10 pm – 1:30 pm

CANS Demonstration Kevin Gaines Sonoltra Sanchez 1:30 pm – 1:50 pm

Closing Remarks Wendy Christian Becky StillingKevin Gaines

1:50 pm – 2:10 pm

Tour Facility Wendy Christian Becky StillingKevin Gaines

2:10 pm – 2:30 pm

Project Mission

To provide Child Welfare Workers with the tools and capabilities they need to enhance their efficiency and effectiveness at providing for the safety, well-being, and permanency of children and youth who are at risk of abuse, neglect, or exploitation.

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Project Vision

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• Child Welfare Digital Services (CWDS) will replace the mainframe-based Child Welfare Services/Case Management System (CWS/CMS) in service since 1997.

• The new digital services, Child Welfare Services - California Automated Response and Engagement System (CWS-CARES), will provide a new technology platform and suite of digital services to be released incrementally over the next few years.

• The new digital services will provide an intuitive user experience and new capabilities not currently provided by legacy systems.

• The new digital services are being developed as a collection of web applications, accessible from both computers and mobile devices.

• The new digital services leverage the principles of Agile methodology, user-centered design, and free/open source software (FOSS).

CWS-CARES Budget FY 2018-19

As of 8/01/2018 CWDS / 5

Child Welfare Services-California Automated Response and Engagement System

(CWS-CARES) Budget View

2018-19

CWS-CARES/OSI Budget

Personnel Expense $ 10,761,288

Operating Equipment and Expense $ 68,226,028

Other OE&E $ 3,046,722

Hardware/Software $ 1,442,317

Facilities $ 1,306,708

Data Center Services $ 650,000

Contract Services $ 56,503,887

Software Development Consultant Services $ 33,480,886

Implementation Consultant Services $ 5,804,000

Project Management Services $ 4,395,323

Technical Support Consultant Services $ 8,708,416

County Consultant Services $ 4,030,302

Interface Partners $ 84,960

Enterprise Services$ 5,276,394

OSI Spending Authority Budget $ 78,987,316

CDSS Contract Services $ 1,009,180

OE&E Costs $ 1,495,322

State Transition Costs $ 2,370,000

County Participation Costs $ 18,758,156

Total CDSS Local Assistance Budget $ 23,632,658

Total Local Assistance Budget $ 102,619,974

CDSS State Operations $ 2,722,856

Total Project Budget $ 105,342,830

CWS-CARES Active Contracts

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Since we last met we…• Consolidated assessment recommendations into the top priorities and

developed a 30/60/90 day plan for addressing these

• Refined our “Legacy Strategy”

• Developed the FY 18/19 Release Roadmap

• Refined our release planning and progress tracking capabilities

• Refined our implementation planning

• Completed and submitted APDU

• Close to completing SPR 3

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CWS-CARES Development Priorities for FY 18/19

1. Identity Management Admin Page

2. Snapshot

3. Facility Search

4. CANS (Child and Adolescent Needs and Strengths)

5. Hotline

6. RFA (Resource Family Approval)

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30/60/90 Day Plans

• Define Development Pipeline & Release Management

• Re-Establish Agile Fundamentals – Common Framework

• Create Executive Dashboards to track and report uniform,

shared-key metrics to assess the efficiency and

effectiveness of project delivery and performance

• Perform a System Integrator GAP Analysis/Fix Vendor

Management

• Establish End-to-End Decision Framework

• Design & Implement Change Management Plan

• Develop Communication Strategy – External & Internal

• Identity Management & Snapshot Success

• Legacy Strategy

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Legacy Challenge • While CARES is being developed, CWS-CMS must be maintained

• Evaluate alternative system designs for data integration and migration to make it possible to develop the application counties need without disrupting the availability and operation of legacy systems

• Goals for CARES

• Focus on delivering new, valuable business capabilities using legacy source data in

new ways, and adding new features such as the Child and Adolescent Needs and

Strengths (CANS) and Resource Family Approval components.

• Increase focus and effort on use of CWS-CARES in mobile environments and using

portable computing devices.

• Avoid huge data conversion efforts in later years of the project by migrating legacy

system data to the CWS-CARES system.

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CWS-CARES Product Strategy FY 19/20 Product Discovery, Design & Validation

Conduct onetime high-level research with SMEs and stakeholders to reaffirm

needs, insights, and priorities.

This effort will help us determine what we will build in 2019/20 and will inform a

Product Roadmap for future years.

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County Perspective

Wendy ChristianCWDA Executive Liaison

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Identity ManagementDemonstration

Leon Elzie

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CALS

Demonstration

Leon Elzie

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Intake

Demonstration

Jeff Dent

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CANS

Demonstration

Kevin Gaines

Sonoltra Sanchez

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Resources

cwds.ca.gov

@CA_CWDS

California Child WelfareDigital Services

www.facebook.com/CaliforniaCWDS/

www.linkedin.com/company/child-welfare-digital-services

comms@cwds.ca.gov