App Publishing for Museums - iPhone, iPad and beyond

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What is happening in the world of app publishing for iPhone, iPad and other platforms ? And what does this mean for museums ? What are the opportunities for museums and other arts organisations created by the app publishing revolution and how can we take advantage ?

Transcript of App Publishing for Museums - iPhone, iPad and beyond

App Publishing Opportunities for

Museums

16th November 2010

Presented by Alex Morrison - alexm@cogapp.com

Agenda

Introductions

Media Technology

App Publishing

Target Devices and Markets

Case Study

Cogapp and Digital Publishing

Museum Content for Apps

Museum Apps and Opportunities

Strategy and Tactics

Q & A

Cogapp

Cogapp Profile

Founded 1985

Dedicated digital agency

35 staff

UK and US operations

50% of turnover is work for museums

Media Technology

1454

2007

Apple product range

iPad

App Publishing

The First App ?

1987 - HyperCard

Early 1990s - first consumer CD-ROMs

1995 - web revolution

January 9, 2007 - iPhone launches

July 10, 2008 - App Store opens (via an update to iTunes)

April 3, 2010 - iPad launches

October 20, 2010 - App Store features > 300,000 3rd party apps

A history of app publishing

CD-ROM - the revolution that failed

By comparison with books:

Cheap to manufacture

Media capability - illustrations, video, sound, animation

Media capacity - thousands of illustrations at no additional cost

But:

Many issues around distribution

Compatibility

Standardisation

Consumer confidence

Less is more

iPhone

a computer

minus keyboard

and file system

plus phone

iPad

an iPhone

minus phone

Integrated distribution

Lightweight purchasing (< 10 secs)

Foolproof installation

Reliable operation

Standard business model

[Apple delivers all the above]

App publishing - five key differences

Target Devices,

Markets and Models

Apple product range

iPhone iPod touch iPad

Android

Samsung Galaxy Tab

Android vs. iOS

iTunes App Store is currently dominant (>95% of the

market)

Many commentators predict that Android will grow to

be number one

But app development and publishing for Android is

more problematic and less profitable for now

RIM, Symbian, Windows Phone and Palm are also rans

for now

Kindle

Why is this not a Kindle seminar ?

No colour

Very limited interactivity

Book reader rather than an app player

Colour support still a way off

iPhone & iPad - Market Size Projections

(millions) 2009 2010 2011 2012 2013

iPhone

iPod Touch

iPad

Total

Growth

40.0 90.0 126.0 162.0 198.0

24.6 36.9 44.3 53.1 63.8

0.0 12.5 31.2 62.3 124.6

64.6 139.4 201.4 277.4 386.4

170% 44.5% 37.7% 39.3%

iPhone & iPad - App Sales

iPhone users purchase about five paid apps per year

Market for paid apps > 600 million units in 2010

US market is largest

need to target US sales

Free apps can make money

via in-app purchase

some of the most profitable apps are free !

iPhone vs iPad - Average App Prices

iPhone Lifestyle -

average price of top

12 in UK store

£1.94

iPad Lifestyle -

average price of top

12 in UK store

£2.67

App store

economics

Price £4.99

VAT £0.87 (at 21%)

Apple £1.24 (at 30%)

Net £2.89 (58% of sale price)

Model is identical for in-app purchases

[Advertising supported apps alsopossible - but not likely to be suitable for museums]

Apple product range

iPhone iPod touch iPad

iPhone & iPad - Screen Formats

Dimensions Aspect Ratio Resolution

iPhone 3,iTouch

iPhone 4

iPad

iPad 2 ?

Samsung Tab

480 x 320 3:2 (1.5) 163 ppi

960 x 640 3:2 (1.5) 326 ppi

1024 x 768 4:3 (1.3) 132 ppi

2048 x 1536 4:3 (1.3) 264 ppi

1024 x 600 17:10 (1.7) 169 ppi

Standard monitor resolution is 72 ppi - higher resolution -> better experience

Provide high quality assets in anticipation of increased screen resolution

www.delicious.com/cogapp/stats

www.delicious.com/cogapp/mobile

for a compilation of statistics and research

Case Study

Case Study

Client: Major International Illustrated Book Publisher

Project: iPad apps based on successful book series

Business model: Paid apps plus localisation with co-editions

Mutual investment in first product with amortisation over long term and many products

Uses Cogapp publishing platform iCav

Case Study - Why an app ?

Why not an ePub electronic book ?

Non-linear content

Richly illustrated

Interactivity adds great value

Taking advantage of features including

bookmarks

e-mail

mapping

image zoom

printing

Case Study - Process

Initial Planning

User research

Wireframes

Design

Prototypes

Design and Style

Production

Debugging

App store wrangling

User research and testing crucial

Learn where users find value

Bring value to the fore

Contrast with the book - browse not read

Contrast with the web - browse not search

Need for design guidelines and interpretation of brand

Need for accessibility and usability work and testing

iPad user testing rig

Case Study - Teams

Publishers Team

Steering CommitteeDigital PublisherProject ManagerContent Co-ordinatorContent Team inc. RightsAuthors, Editors, Illustrators

Cogapp Team

Steering CommitteeProducer/Project ManagerTech LeadTech TeamDesign LeadDesign TeamUX Team (user testing & research)

Submission is aptly named

Variable experience with review/approval

Not possible to be sure of date

Submit early and often

Reviews and ratings

In App purchases

App store

confidential

Cogapp and Apps

Cogapp and Digital Publishing

Making money for clients from digital publications since 1992

Deep understanding of user needs, technology infrastructure and publishing business processes

Our publications have won numerous awards and driven millions of

dollars in sales (≈ $20 m)

iCav - Cogapp’s mobile publishing system

Cross-platform mobile publishing

system

Targets: iPhone, iPad, Android,

Blackberry etc...

Produce once, publish many times

Data format is standard XML

Built to support and integrate with

standard publishing processes

Common features built in

e.g. e-mail, zoom images, hotspots,

maps, bookmarks, q.a. tools, in-app

purchase

Updates improve all publications

Model based on decades of digital

publishing

What we offer

Industrial-grade cross-platform

technology

Aggressive programme of

enhancements and upgrades

Creative and practical producers

Flexible approach to business model

including free development in return

for royalties and/or recoup

Long-term, series-based approach

Your organisation makes money while

enhancing its reputation and

delivering its mission

Museum Content for

Apps

Museum Apps

& Opportunities

Apps for visitors

Exhibition Apps

Gauguin

General Apps

Magazine Apps

Wired Magazine

MEanderthal

Strategy and Tactics

Business Models & Revenue Opportunities

Business Models

Self-financed production, work for hire

Profit share with producer

Licence content to third-party

Sponsored production - this app made possible by ABC Co.

Economics

Favour production of series

Do not underestimate initial cost of production

Good economies on subsequent titles and localisations

In-app purchases look like a promising commercial model

Thinking about what might work

“Readers on the iPad want very little text, lots of images

and a small amount of video.” James Tye, CEO at Dennis

Publishing

Museum App Possibilities

Visitors Guide

In-gallery wi-fi is transformative

Highlights Catalogue

Exhibition = Objects + Theme

current, past or imaginary exhibition

Reference e.g. Timeline, Atlas, Glossary, Course Text

Magazine = Articles + rich media + interactivity

Puzzles, games and amusements

[Use of iPad for delivery of interactive labels?]

Outline for a museum app publishing strategy

Set expectations

Short term - revenue £10s k Long term - revenue £100s k

Organise a publishing programme - staff and resources

Integrate app publishing in the organisation

Maintain standards - aim for a five star rating

Experiment and learn

Price Format

Marketing strategies ?

iPhone & iPad App Pricing

iPhone iPad Price

Phaidon Design

Art Authority

Tate Gauguin

NG Love Art

New Yorker

no yes £11.99

no yes £5.99

yes yes £1.79

yes yes £1.79

no yes £2.79/issue

iPad specific apps can command a premium price

Thoughts on marketing

App Store restrictions

Uniform prices No general offer codes or discounts

Use existing channels

Website E-mail lists Twitter (with appeal for retweets) Press Media partnerships

Tactical price reduction to drive traffic and improve chart position

Encourage supporters to provide reviews and ratings

Five star ratings and positive reviews make a big difference to sales

Thank You. Questions?

16th November 2010