App Publishing for Museums - iPhone, iPad and beyond

115
App Publishing Opportunities for Museums 16th November 2010 Presented by Alex Morrison - [email protected]

description

What is happening in the world of app publishing for iPhone, iPad and other platforms ? And what does this mean for museums ? What are the opportunities for museums and other arts organisations created by the app publishing revolution and how can we take advantage ?

Transcript of App Publishing for Museums - iPhone, iPad and beyond

Page 1: App Publishing for Museums - iPhone, iPad and beyond

App Publishing Opportunities for

Museums

16th November 2010

Presented by Alex Morrison - [email protected]

Page 2: App Publishing for Museums - iPhone, iPad and beyond

Agenda

Introductions

Media Technology

App Publishing

Target Devices and Markets

Case Study

Cogapp and Digital Publishing

Museum Content for Apps

Museum Apps and Opportunities

Strategy and Tactics

Q & A

Page 3: App Publishing for Museums - iPhone, iPad and beyond

Cogapp

Page 4: App Publishing for Museums - iPhone, iPad and beyond

Cogapp Profile

Founded 1985

Dedicated digital agency

35 staff

UK and US operations

50% of turnover is work for museums

Page 5: App Publishing for Museums - iPhone, iPad and beyond

Media Technology

Page 6: App Publishing for Museums - iPhone, iPad and beyond

1454

Page 7: App Publishing for Museums - iPhone, iPad and beyond

2007

Page 8: App Publishing for Museums - iPhone, iPad and beyond
Page 9: App Publishing for Museums - iPhone, iPad and beyond

Apple product range

iPad

Page 10: App Publishing for Museums - iPhone, iPad and beyond
Page 11: App Publishing for Museums - iPhone, iPad and beyond
Page 12: App Publishing for Museums - iPhone, iPad and beyond
Page 13: App Publishing for Museums - iPhone, iPad and beyond
Page 14: App Publishing for Museums - iPhone, iPad and beyond

App Publishing

Page 15: App Publishing for Museums - iPhone, iPad and beyond

The First App ?

Page 16: App Publishing for Museums - iPhone, iPad and beyond

1987 - HyperCard

Early 1990s - first consumer CD-ROMs

1995 - web revolution

January 9, 2007 - iPhone launches

July 10, 2008 - App Store opens (via an update to iTunes)

April 3, 2010 - iPad launches

October 20, 2010 - App Store features > 300,000 3rd party apps

A history of app publishing

Page 17: App Publishing for Museums - iPhone, iPad and beyond

CD-ROM - the revolution that failed

By comparison with books:

Cheap to manufacture

Media capability - illustrations, video, sound, animation

Media capacity - thousands of illustrations at no additional cost

But:

Many issues around distribution

Compatibility

Standardisation

Consumer confidence

Page 18: App Publishing for Museums - iPhone, iPad and beyond
Page 19: App Publishing for Museums - iPhone, iPad and beyond
Page 20: App Publishing for Museums - iPhone, iPad and beyond

Less is more

iPhone

a computer

minus keyboard

and file system

plus phone

iPad

an iPhone

minus phone

Page 21: App Publishing for Museums - iPhone, iPad and beyond

Integrated distribution

Lightweight purchasing (< 10 secs)

Foolproof installation

Reliable operation

Standard business model

[Apple delivers all the above]

App publishing - five key differences

Page 22: App Publishing for Museums - iPhone, iPad and beyond

Target Devices,

Markets and Models

Page 23: App Publishing for Museums - iPhone, iPad and beyond

Apple product range

iPhone iPod touch iPad

Page 24: App Publishing for Museums - iPhone, iPad and beyond

Android

Samsung Galaxy Tab

Page 25: App Publishing for Museums - iPhone, iPad and beyond

Android vs. iOS

iTunes App Store is currently dominant (>95% of the

market)

Many commentators predict that Android will grow to

be number one

But app development and publishing for Android is

more problematic and less profitable for now

RIM, Symbian, Windows Phone and Palm are also rans

for now

Page 26: App Publishing for Museums - iPhone, iPad and beyond
Page 27: App Publishing for Museums - iPhone, iPad and beyond

Kindle

Page 28: App Publishing for Museums - iPhone, iPad and beyond

Why is this not a Kindle seminar ?

No colour

Very limited interactivity

Book reader rather than an app player

Colour support still a way off

Page 29: App Publishing for Museums - iPhone, iPad and beyond

iPhone & iPad - Market Size Projections

(millions) 2009 2010 2011 2012 2013

iPhone

iPod Touch

iPad

Total

Growth

40.0 90.0 126.0 162.0 198.0

24.6 36.9 44.3 53.1 63.8

0.0 12.5 31.2 62.3 124.6

64.6 139.4 201.4 277.4 386.4

170% 44.5% 37.7% 39.3%

Page 30: App Publishing for Museums - iPhone, iPad and beyond

iPhone & iPad - App Sales

iPhone users purchase about five paid apps per year

Market for paid apps > 600 million units in 2010

US market is largest

need to target US sales

Free apps can make money

via in-app purchase

some of the most profitable apps are free !

Page 31: App Publishing for Museums - iPhone, iPad and beyond

iPhone vs iPad - Average App Prices

iPhone Lifestyle -

average price of top

12 in UK store

£1.94

iPad Lifestyle -

average price of top

12 in UK store

£2.67

Page 32: App Publishing for Museums - iPhone, iPad and beyond

App store

economics

Price £4.99

VAT £0.87 (at 21%)

Apple £1.24 (at 30%)

Net £2.89 (58% of sale price)

Model is identical for in-app purchases

[Advertising supported apps alsopossible - but not likely to be suitable for museums]

Page 33: App Publishing for Museums - iPhone, iPad and beyond
Page 34: App Publishing for Museums - iPhone, iPad and beyond

Apple product range

iPhone iPod touch iPad

Page 35: App Publishing for Museums - iPhone, iPad and beyond

iPhone & iPad - Screen Formats

Dimensions Aspect Ratio Resolution

iPhone 3,iTouch

iPhone 4

iPad

iPad 2 ?

Samsung Tab

480 x 320 3:2 (1.5) 163 ppi

960 x 640 3:2 (1.5) 326 ppi

1024 x 768 4:3 (1.3) 132 ppi

2048 x 1536 4:3 (1.3) 264 ppi

1024 x 600 17:10 (1.7) 169 ppi

Standard monitor resolution is 72 ppi - higher resolution -> better experience

Provide high quality assets in anticipation of increased screen resolution

Page 36: App Publishing for Museums - iPhone, iPad and beyond

www.delicious.com/cogapp/stats

www.delicious.com/cogapp/mobile

for a compilation of statistics and research

Page 37: App Publishing for Museums - iPhone, iPad and beyond

Case Study

Page 38: App Publishing for Museums - iPhone, iPad and beyond

Case Study

Client: Major International Illustrated Book Publisher

Project: iPad apps based on successful book series

Business model: Paid apps plus localisation with co-editions

Mutual investment in first product with amortisation over long term and many products

Uses Cogapp publishing platform iCav

Page 39: App Publishing for Museums - iPhone, iPad and beyond

Case Study - Why an app ?

Why not an ePub electronic book ?

Non-linear content

Richly illustrated

Interactivity adds great value

Taking advantage of features including

bookmarks

e-mail

mapping

image zoom

printing

Page 40: App Publishing for Museums - iPhone, iPad and beyond

Case Study - Process

Initial Planning

User research

Wireframes

Design

Prototypes

Design and Style

Production

Debugging

App store wrangling

User research and testing crucial

Learn where users find value

Bring value to the fore

Contrast with the book - browse not read

Contrast with the web - browse not search

Need for design guidelines and interpretation of brand

Need for accessibility and usability work and testing

Page 41: App Publishing for Museums - iPhone, iPad and beyond
Page 42: App Publishing for Museums - iPhone, iPad and beyond

iPad user testing rig

Page 43: App Publishing for Museums - iPhone, iPad and beyond

Case Study - Teams

Publishers Team

Steering CommitteeDigital PublisherProject ManagerContent Co-ordinatorContent Team inc. RightsAuthors, Editors, Illustrators

Cogapp Team

Steering CommitteeProducer/Project ManagerTech LeadTech TeamDesign LeadDesign TeamUX Team (user testing & research)

Page 44: App Publishing for Museums - iPhone, iPad and beyond

Submission is aptly named

Variable experience with review/approval

Not possible to be sure of date

Submit early and often

Reviews and ratings

In App purchases

App store

confidential

Page 45: App Publishing for Museums - iPhone, iPad and beyond
Page 46: App Publishing for Museums - iPhone, iPad and beyond

Cogapp and Apps

Page 47: App Publishing for Museums - iPhone, iPad and beyond

Cogapp and Digital Publishing

Making money for clients from digital publications since 1992

Deep understanding of user needs, technology infrastructure and publishing business processes

Our publications have won numerous awards and driven millions of

dollars in sales (≈ $20 m)

Page 48: App Publishing for Museums - iPhone, iPad and beyond
Page 49: App Publishing for Museums - iPhone, iPad and beyond

iCav - Cogapp’s mobile publishing system

Cross-platform mobile publishing

system

Targets: iPhone, iPad, Android,

Blackberry etc...

Produce once, publish many times

Data format is standard XML

Built to support and integrate with

standard publishing processes

Common features built in

e.g. e-mail, zoom images, hotspots,

maps, bookmarks, q.a. tools, in-app

purchase

Updates improve all publications

Model based on decades of digital

publishing

Page 50: App Publishing for Museums - iPhone, iPad and beyond

What we offer

Industrial-grade cross-platform

technology

Aggressive programme of

enhancements and upgrades

Creative and practical producers

Flexible approach to business model

including free development in return

for royalties and/or recoup

Long-term, series-based approach

Your organisation makes money while

enhancing its reputation and

delivering its mission

Page 51: App Publishing for Museums - iPhone, iPad and beyond

Museum Content for

Apps

Page 52: App Publishing for Museums - iPhone, iPad and beyond
Page 53: App Publishing for Museums - iPhone, iPad and beyond
Page 54: App Publishing for Museums - iPhone, iPad and beyond
Page 55: App Publishing for Museums - iPhone, iPad and beyond
Page 56: App Publishing for Museums - iPhone, iPad and beyond
Page 57: App Publishing for Museums - iPhone, iPad and beyond
Page 58: App Publishing for Museums - iPhone, iPad and beyond
Page 59: App Publishing for Museums - iPhone, iPad and beyond
Page 60: App Publishing for Museums - iPhone, iPad and beyond
Page 61: App Publishing for Museums - iPhone, iPad and beyond
Page 62: App Publishing for Museums - iPhone, iPad and beyond

Museum Apps

& Opportunities

Page 63: App Publishing for Museums - iPhone, iPad and beyond

Apps for visitors

Page 64: App Publishing for Museums - iPhone, iPad and beyond
Page 65: App Publishing for Museums - iPhone, iPad and beyond
Page 66: App Publishing for Museums - iPhone, iPad and beyond
Page 67: App Publishing for Museums - iPhone, iPad and beyond
Page 68: App Publishing for Museums - iPhone, iPad and beyond
Page 69: App Publishing for Museums - iPhone, iPad and beyond

Exhibition Apps

Page 70: App Publishing for Museums - iPhone, iPad and beyond
Page 71: App Publishing for Museums - iPhone, iPad and beyond
Page 72: App Publishing for Museums - iPhone, iPad and beyond
Page 73: App Publishing for Museums - iPhone, iPad and beyond

Gauguin

Page 74: App Publishing for Museums - iPhone, iPad and beyond
Page 75: App Publishing for Museums - iPhone, iPad and beyond
Page 76: App Publishing for Museums - iPhone, iPad and beyond
Page 77: App Publishing for Museums - iPhone, iPad and beyond
Page 78: App Publishing for Museums - iPhone, iPad and beyond
Page 79: App Publishing for Museums - iPhone, iPad and beyond
Page 80: App Publishing for Museums - iPhone, iPad and beyond
Page 81: App Publishing for Museums - iPhone, iPad and beyond

General Apps

Page 82: App Publishing for Museums - iPhone, iPad and beyond
Page 83: App Publishing for Museums - iPhone, iPad and beyond
Page 84: App Publishing for Museums - iPhone, iPad and beyond
Page 85: App Publishing for Museums - iPhone, iPad and beyond
Page 86: App Publishing for Museums - iPhone, iPad and beyond
Page 87: App Publishing for Museums - iPhone, iPad and beyond
Page 88: App Publishing for Museums - iPhone, iPad and beyond
Page 89: App Publishing for Museums - iPhone, iPad and beyond
Page 90: App Publishing for Museums - iPhone, iPad and beyond
Page 91: App Publishing for Museums - iPhone, iPad and beyond
Page 92: App Publishing for Museums - iPhone, iPad and beyond
Page 93: App Publishing for Museums - iPhone, iPad and beyond
Page 94: App Publishing for Museums - iPhone, iPad and beyond
Page 95: App Publishing for Museums - iPhone, iPad and beyond
Page 96: App Publishing for Museums - iPhone, iPad and beyond
Page 97: App Publishing for Museums - iPhone, iPad and beyond
Page 98: App Publishing for Museums - iPhone, iPad and beyond
Page 99: App Publishing for Museums - iPhone, iPad and beyond

Magazine Apps

Page 100: App Publishing for Museums - iPhone, iPad and beyond

Wired Magazine

Page 101: App Publishing for Museums - iPhone, iPad and beyond
Page 102: App Publishing for Museums - iPhone, iPad and beyond
Page 103: App Publishing for Museums - iPhone, iPad and beyond

MEanderthal

Page 104: App Publishing for Museums - iPhone, iPad and beyond
Page 105: App Publishing for Museums - iPhone, iPad and beyond
Page 106: App Publishing for Museums - iPhone, iPad and beyond
Page 107: App Publishing for Museums - iPhone, iPad and beyond
Page 108: App Publishing for Museums - iPhone, iPad and beyond

Strategy and Tactics

Page 109: App Publishing for Museums - iPhone, iPad and beyond

Business Models & Revenue Opportunities

Business Models

Self-financed production, work for hire

Profit share with producer

Licence content to third-party

Sponsored production - this app made possible by ABC Co.

Economics

Favour production of series

Do not underestimate initial cost of production

Good economies on subsequent titles and localisations

In-app purchases look like a promising commercial model

Page 110: App Publishing for Museums - iPhone, iPad and beyond

Thinking about what might work

“Readers on the iPad want very little text, lots of images

and a small amount of video.” James Tye, CEO at Dennis

Publishing

Page 111: App Publishing for Museums - iPhone, iPad and beyond

Museum App Possibilities

Visitors Guide

In-gallery wi-fi is transformative

Highlights Catalogue

Exhibition = Objects + Theme

current, past or imaginary exhibition

Reference e.g. Timeline, Atlas, Glossary, Course Text

Magazine = Articles + rich media + interactivity

Puzzles, games and amusements

[Use of iPad for delivery of interactive labels?]

Page 112: App Publishing for Museums - iPhone, iPad and beyond

Outline for a museum app publishing strategy

Set expectations

Short term - revenue £10s k Long term - revenue £100s k

Organise a publishing programme - staff and resources

Integrate app publishing in the organisation

Maintain standards - aim for a five star rating

Experiment and learn

Price Format

Marketing strategies ?

Page 113: App Publishing for Museums - iPhone, iPad and beyond

iPhone & iPad App Pricing

iPhone iPad Price

Phaidon Design

Art Authority

Tate Gauguin

NG Love Art

New Yorker

no yes £11.99

no yes £5.99

yes yes £1.79

yes yes £1.79

no yes £2.79/issue

iPad specific apps can command a premium price

Page 114: App Publishing for Museums - iPhone, iPad and beyond

Thoughts on marketing

App Store restrictions

Uniform prices No general offer codes or discounts

Use existing channels

Website E-mail lists Twitter (with appeal for retweets) Press Media partnerships

Tactical price reduction to drive traffic and improve chart position

Encourage supporters to provide reviews and ratings

Five star ratings and positive reviews make a big difference to sales

Page 115: App Publishing for Museums - iPhone, iPad and beyond

Thank You. Questions?

16th November 2010