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Brian Daniel Member
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Join Date: Nov 2008 Posts: 92
Another One Bites the Dust
I went to put on my Platinum MOP Ocean Ghost III today, and an end of the pin (that looks
like a rivet or nail head) holding the flip-lock clasp FELL off. With my Platinum 5 Year
Warranty I can send it for repair for $28, wait several months, hope it really gets fixed, hope it's covered by the warranty, and of course, pay shipping to them. I wonder if they
could just send me or sell me a relacement clasp? I could put it on by replacing the whole
safety clasp. Anyone have any experience with just getting the part you need instead of
shipping the watch off?
Thanks,
Brian
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#2
Yesterday, 04:54 PM
heavyjumbo Senior Member Super Geek
Join Date: Apr 2008 Location: Boca Raton, FL
Posts: 1,534 Real Name: Paul
Quote:
Originally Posted by Brian Daniel
I went to put on my Platinum MOP Ocean Ghost III today, and an end of the pin (that looks like a rivet or nail head) holding the flip-lock clasp FELL off. With my Platinum 5 Year
Warranty I can send it for repair for $28, wait several months, hope it really gets fixed,
hope it's covered by the warranty, and of course, pay shipping to them. I wonder if they
could just send me or sell me a relacement clasp? I could put it on by replacing the whole safety clasp. Anyone have any experience with just getting the part you need instead of
shipping the watch off?
Thanks,
Brian
Before ordering parts or sending the watch back, I would first find a local watch repair
person at a jewlrey shop and see if it can be repaired. Perhaps the piece can be soldered
back or its just a new pin or something that can be replaced. I have ordered parts from
Invicta on three occassions. The first time I got what I requested. The other two times the
parts I ordered never arrived, instead I think I got someone else's order and returned the items never to get a refund. I wont do it again.
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#3
Yesterday, 04:59 PM
subaquaviva Senior Member
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Join Date: Nov 2009 Location: NEW YORK CITY Posts: 1,230
Real Name: V.C.
I would definitely try the local jewelers first Brian. Whether you send it in for warranty service or try ordering the part, you are in for a long wait, lot's of aggravation and a bad
taste in your mouth. Good luck and I hope it works out well for you.
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#4
Yesterday, 05:00 PM
chitown Senior Member
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Join Date: Mar 2009
Location: Tampa Florida Posts: 1,891
I've ordered parts three time from them and has to wait atleast 3 monthes on each but I
recieved them, they were what I ordered.
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#5
Yesterday, 05:20 PM
mrblue Senior Member Super Geek
Join Date: Apr 2009 Posts: 2,310
I'm not going to denegrate the fine people at Invicta. I've had nothing but great luck and fortune with them at parts and cs .... I sent you a private post w/instruction ..
do it and you may get lucky too .. MB
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#6
Yesterday, 05:47 PM
Rog1 Senior Member
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Good luck Brian with whatever you deceide to do. __________________
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#7
Yesterday, 06:09 PM
JoeGa Senior Member Super Geek
Join Date: Jul 2008
Location: Atlanta, Georgia Posts: 1,669
Real Name: Joe T
You mean SAN III? OG III has no flip lock clasp?
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#8
Yesterday, 06:12 PM
Castlk Senior Member
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Join Date: Jun 2010 Location: Long Island, New York
Posts: 198 Real Name: Larry
Good luck with whatever you decide to do, keep us posted.
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#9
Yesterday, 06:37 PM
richhoff Senior Member
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Join Date: Apr 2008 Location: Atmore, AL
Posts: 3,438 Real Name: Rich
That pin with the cap on the end just taps into place. It's held in by friction. Most jewelers will have it on hand and probably replace it for free.....or for very little. No reason to return
it to Invicta.
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#10
Yesterday, 06:51 PM
RLFierro Senior Member Master WatchGeek
Join Date: Feb 2009 Location: The Beautiful Eastern Shore of Virginia Posts: 4,087
Real Name: Rich
Quote:
Originally Posted by richhoff
That pin with the cap on the end just taps into place. It's held in by friction. Most jewelers
will have it on hand and probably replace it for free.....or for very little. No reason to return
it to Invicta.
Agree, and it would not be covered by the warranty anyway, just the movement.
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#11
Yesterday, 06:59 PM
pett2000 Senior Member Super Geek
Join Date: Apr 2009
Location: BIG NYC Posts: 1,048
Real Name: Kevin
Quote:
Originally Posted by brian daniel i went to put on my platinum mop ocean ghost iii today, and an end of the pin (that looks
like a rivet or nail head) holding the flip-lock clasp fell off. With my platinum 5 year
warranty i can send it for repair for $28, wait several months, hope it really gets fixed,
hope it's covered by the warranty, and of course, pay shipping to them. I wonder if they
could just send me or sell me a relacement clasp? I could put it on by replacing the whole safety clasp. Anyone have any experience with just getting the part you need instead of
shipping the watch off?
Thanks,
brian
buy mine..............get a whole watch!
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#12
Yesterday, 07:09 PM
orlandoorellana Junior Member
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Join Date: Jan 2010 Posts: 21
had the same issue with one of my grand divers, took it to the local jeweler and $15 bucks later it was as good as new.
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#13
Yesterday, 07:49 PM
harley2176 Member
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Join Date: Mar 2009
Posts: 63
Don't send it in. None of the bracelet parts are covered under Invicta's warranty. Go see
your local jeweler instead.
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#14
Yesterday, 07:53 PM
vbobdriveguy Senior Member Master WatchGeek
Join Date: Feb 2009
Location: Van Nuys, CA Posts: 4,708
I agree with others that say take it to a good watch guy. I believe that part is just a rivet
and any good jeweler should be able to fix it for less than the shipping charge back to
Invicta (which probably wouldn't do any good anyway since bracelets are not covered under
warranty). __________________
Jay
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#15
Today, 02:30 AM
richhoff Senior Member
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Join Date: Apr 2008 Location: Atmore, AL
Posts: 3,438 Real Name: Rich
Quote:
Originally Posted by richhoff
That pin with the cap on the end just taps into place. It's held in by friction. Most jewelers
will have it on hand and probably replace it for free.....or for very little. No reason to return it to Invicta.
Just to clarify, that pin that broke is a two piece pin. There is a long hollow part, and then a shorter piece with a cap on the end that taps into the hollow part. On standard size
bracelets, that's a very common part that's used by many, many watch manufacturers and
your jeweler should have it. The problem will be when you get into very wide bracelets. I
couldn't find a jeweler that had one to fit my Venom and had to order it from Invicta. It took about 4 weeks to get them, but be sure to order 3 so you have backups just incase. THEY
DID NOT CHARGE FOR THE PART.
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#16
Today, 07:24 AM
DocKlock Member Member Geek
Join Date: Feb 2009 Posts: 87
I cobbed mine
The same thing happened to my Pro Diver. The rivet on the clasp broke. Luckily the watch didn't hit the floor. My jeweler said he couldn't fix it, so I found a brass nail, cut it to length,
filed a little bit, peened over the opposite end, and viola - a new rivet. Still working after 2
years!!!!
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#17
Today, 07:32 AM
Hotspur Senior Member Super Geek
Join Date: Feb 2010 Location: Here - now
Posts: 1,291 Real Name: William (Bill)
Go local - especially since it's not a warranty issue.
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#18
Today, 11:03 AM
socrates Senior Member
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Posts: 2,377 Real Name: Paul
Save your money and bring it to a local watch person.
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#19
Today, 11:11 AM
ltbovat Senior Member Senior Geek
Join Date: Aug 2008 Location: Northern California
Posts: 345 Real Name: Larry
How long have you had the watch
Quote:
Originally Posted by Brian Daniel I went to put on my Platinum MOP Ocean Ghost III today, and an end of the pin (that looks
like a rivet or nail head) holding the flip-lock clasp FELL off. With my Platinum 5 Year
Warranty I can send it for repair for $28, wait several months, hope it really gets fixed,
hope it's covered by the warranty, and of course, pay shipping to them. I wonder if they
could just send me or sell me a relacement clasp? I could put it on by replacing the whole safety clasp. Anyone have any experience with just getting the part you need instead of
shipping the watch off?
Thanks,
Brian
I had the same thing happen on my offshore classic. I took the clasp off and sent it to invicta
for repair. They lost the clasp and I ended up having to send in the watch anyway. They
replaced the bracelet. But I had only had the watch for 2 weeks.
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#20
Today, 11:12 AM
DPM Senior Member Super Geek
Join Date: Nov 2009
Location: Cumming, GA Posts: 1,195
Real Name: Dan
Local jeweler. Don't waste your time sending to Invicta for something inexpensive like that.
__________________ Patience is a virtue few WatchGeeks have...
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#21
Today, 11:16 AM
ladiesman217 Member
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Join Date: Jul 2010 Posts: 49
Quote:
Originally Posted by Brian Daniel I went to put on my Platinum MOP Ocean Ghost III today, and an end of the pin (that looks
like a rivet or nail head) holding the flip-lock clasp FELL off. With my Platinum 5 Year
Warranty I can send it for repair for $28, wait several months, hope it really gets fixed,
hope it's covered by the warranty, and of course, pay shipping to them. I wonder if they
could just send me or sell me a relacement clasp? I could put it on by replacing the whole safety clasp. Anyone have any experience with just getting the part you need instead of
shipping the watch off?
Thanks,
Brian
good luck with what you decide. you may wish to try Renato
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#22
Today, 11:31 AM
imawatchgeek Senior Member Super Geek
Join Date: Dec 2009
Location: Brooklyn, NY Posts: 1,373
Real Name: Mark
Take it to a jeweler. Should be able to take care of it as others said.
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