An Overview of the HR Consulting Industry

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Transcript of An Overview of the HR Consulting Industry

HRD 870Elizabeth Brown, Tiffany Helms, Reid Johnson,

and Jenny Ray

The History of Consulting HR Consulting Firms HR Consulting Specialties The Future of Consulting

1886

Arthur D. Little, first consulting firm founded in 1886.

1886 1930’s

Independent management consulting firms experienced rapid growth during the Great

Depression.

1886 1930’s 1940’s

The Federal Government hires a large number of consultants to streamline civilian production

and reorganize the military.

1886 1930’s 1940’s1960’s

& 1970’s

“The American Challenge”

1886 1930’s 1940’s1960’s

& 1970’s

1886 - Prese

nt

Consulting becomes more complex and specialized.

1) Top Human Resource Firms: Workforce Management’s “The Hot List”

Listing of the Top Human Resource Consultants based on revenue. List has remained pretty constant over past 4 years

2) Local Presence in South Carolina

Four of the eight firms in the 2010 “Hot List” have offices in SC

Aon, Deloitte, and Mercer have offices located in Greenville. PricewaterhouseCoopers has an office located in Spartanburg.

3) Services provided globally All companies represented in “The Hot List” provide services

globally. The number of full-time HR consultants on staff with these

companies range from 905 (The Segal Co.) to 11,300 (Deloitte).

Expertise1.Sourcing, Screening, Interviewing2.Pre- and Post offer testing3.Training

Expertise1.Reduction in workforce2.Mergers and Acquisitions3.Business closure

Expertise1.Pay plans and Grading Systems2.Completing market assessments3.Bonus and Incentive programs

Expertise1.Benefits shopping2.Writing benefit plans3.Wellness plans4.Retirement plans

Expertise1.Organizational development2.Leadership development3.Coaching4.Performance improvement

Expertise1.Union campaigns and negotiations2.Risk assessments

Other HR Consulting Specialties1.Technology and Systems2.Strategy and Planning3.Policies and Procedures4.Health and Safety5.Compliance

May 2009 – Zacks Investment Researchers had a negative outlook for the business consulting industry due to the recession

Prospective clients may delay decisions on whether or not to retain a consultant.

Existing clients may find that they can get by without the support of a consultant.

Slow customer growth due to tightened budgets. Plunkett Research, Ltd. predicts growth in

global consulting industry revenues 2010 revenue is estimated to be ~$345 billion.

11.2% greater than 2009 ($310 billion) 4.5 % greater than 2008 ($330 billion)