Post on 20-Feb-2016
description
kea-pro
ACTIVE Enabling the Knowledge-Powered Enterprise
Paul Warren, BT, paul.w.warren@bt.com
http://www.active-project.eu
www.active-project.eu
ACTIVE
By:- improving processes- Web2.0 knowledge sharing- targetted information delivery through use of context
Making knowledge work faster, more effective, more efficient
Producing individual components - some free, some commercially available … and an integrated system
A European collaborative project- March 2008 to Feb 2011- 7 countries, 12 partners, coordinated by BT
www.active-project.eu
kea-pro
www.active-project.eu
3 interlocking research strands
Knowledge sharing
Taskcontext
Informal processes
www.active-project.eu
K-sharing: folksonomies vs ontologies
Sweet spot between ontologies and
folksonomies … using lightweight ontology editors … tagging files, emails, … contexts and processes
www.active-project.eu
3 interlocking research strands
Knowledge sharing
Taskcontext
Informal processes
www.active-project.eu
The long tail of informal processes
Formalized processes
Repe
tition
Processes
Not supported by enterprise applications
Capturing and supporting non-formalized processes
Non-formalized processes
a.k.a. artful business processes, knowledge processes
www.active-project.eu
3 interlocking research strands
Knowledge sharing
Taskcontext
Informal processes
www.active-project.eu
MotivationContext as key to effective information delivery
User ContextSalesperson CustomerLawyer CaseProject manager Project, sub-project,
project phase
Marketer Product, marketing campaign
Researcher Paper, particular experiment
But not prescriptive – user chooses what context is right for him or her!
Guiding presentation of emails, files, search results …
ACTIVE Taskbar
ACTIVE in Word
www.active-project.eu
Active web portal
Courtesy: Hermes Softlab
shared contexts support knowledge
sharing
www.active-project.eu
3 interlocking research strands
Knowledge sharing
sharing knowledge in context &
sharing contextTask
context
Informal processes
www.active-project.eu
3 interlocking research strands
sharing processes& sharing in processes
Knowledge sharing
Taskcontext
Informal processes
www.active-project.eu
3 interlocking research strands
Knowledge sharing
using context within processes & processes to
understand context
Taskcontext
Informal processes
www.active-project.eu
3 interlocking research strands
sharing processes& sharing in processes
Knowledge sharing
using context within processes & processes to
understand context
sharing knowledge in context &
sharing contextTask
context
Informal processes
www.active-project.eu
ACTIVE architecture - overview
www.active-project.eu
Validating with case studiesSales and technical support
adding value to work processes
Global consultants
understanding scale
Electronics designspecialist processes
www.active-project.eu
ACTIVE in the organisation
Knowledge-sharing- costs, benefits and incentives
Validating against the user’s needs
Validating against the organisation’s needs
kea-pro
www.active-project.eu
Paul Warren, paul.w.warren@bt.com
First ACTIVE summer school4th to 6th September 2009, Bled, Slovenia
http://active09.ijs.si/
http://www.active-project.eu