Post on 17-Jul-2020
Cracking the Code to
Professional Product Education
ACE 2016
Copyright © 2016 Allscripts Healthcare Solutions, Inc. 2
Help You De-Code Professional Product Education
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Amanda Turner
Manager, Professional Education Development
amanda.turner@allscripts.com
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What Does It All Mean?
eLearning
Instructor-Led
Training
ClientConnect
VILT
ILT
i-Learn
Allscripts
Learning
Center (ALC)
E&OEducation &
Optimization
Allscripts
Central
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“Learning is in
the eye of the
mind”-French Proverb
Just-In-
Time
Learning
Self-Paced
Learning
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Who has attended an ARUG before?Allscripts Regional User Group
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Modality for Product Education
39%
26%
22%
21%
51%
0 50 100 150 200
eLearning
i-Learn
Instructor-Led
Virtual Instructor-Led
In-House
Only 26% of Clients Use
i-Learn
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Have you used i-Learn?
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i-Learn Is…
• Release specific
• Accessible within the Product
(Pro EHR and APM)
• Free to all users
Provides Just-in-time videos on new
features for each release.
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i-Learn in APM
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i-Learn in Pro EHR
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1
2
1
2
1. Videos organized by product
release
1. Short, just-in-time training videos
• Focused on the NEW feature
• NOT workflow training
1
2
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True or False?i-Learn provides workflow specific training for
new users.
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i-Learn provides workflow specific training for
new users. False
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Allscripts Central
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Allscripts Central
2
1
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ClientConnect
2
1
3
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ClientConnect
1
2
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1
2
ClientConnect
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1
2
ClientConnect
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True or False?There are at least 3 places on ClientConnect you should follow
to stay up-to-date on Professional Products education (PEHR &
APM) and new features in Allscripts Central.
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There are at least 3 places on ClientConnect you should follow
to stay up-to-date on Professional Products education (PEHR &
APM) and new features in Allscripts Central. TrueLet’s Name the Places
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Allscripts Central University
Professional EHR Education Services
Allscripts PM Education Services
Let’s Name the Places
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eLearning Is…
• Self-Paced
• Role Specific
• Work Flow focused
• Trackable
• eLearning License/Learner
Provides a FOUNDATION of product
knowledge for NEW & EXISTING
employees.
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Allscripts Learning Center1
2
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eLearning
2
1
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Completion marked as videos are finished.
Short workflow specific videos.
eLearning
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1
2
eLearning
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Product Release Upgrade eLearning
*Updated with each new release
eLearning
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The key features of
eLearning are?
A. Self-paced & role
specific
B. Workflow focused
& trackable
C. Both A & B
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The key features of
eLearning are?
A. Self-paced & role
specific
B. Workflow focused
& trackable
C. Both A & B
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Instructor-Led Training
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Instructor-Led Training (ILT)is…
• In our Raleigh, NC classroom
• Instructor-led
• Week long sessions
• Price/seat to enroll
Hands-On Product Application
Training with an Instructor
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Onsite Instructor-Led Training
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Onsite Instructor-Led Training
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Virtual Instructor-Led Training (VILT)is…
• Onsite at your location
• Virtual instructor
• 2 – 4 hours in duration
• Price/seat to enroll
Product training with a Virtual
Instructor at your Location.
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Virtual Instructor-Led Training
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Virtual Instructor-Led Training
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Instructor-Led training is available in-person and
virtually and I can register for these sessions in the
Learning Center.
True or False?
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Instructor-Led training is available in-person and
virtually and I can register for these sessions in the
Learning Center. True
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BUT … I Want MORE Education…
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Professional Education & Optimization Program
Wednesday 2:45pm in Lagoon A
Unlock the Potential of Professional: Rise to the top with Education & Optimization
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ClientConnect
Wednesday 2:45pm in Mandalay D
Peer-to-Peer Central/ClientConnect Knowledge Exchange
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Visit Us in The HUB
The Education & Optimization station in the
Sales & Services booth in The HUB
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De-Code the Secret Phrase
Return completed cards to the
IMO® Booth #319
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Survey
Help us continue to enhance ACE
Education and your overall ACE
Experience by completing the
session surveys in the Mobile App.